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Customer Service Delivery Station

Location:
San Antonio, TX
Posted:
August 28, 2023

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Resume:

Dwayne Actie 210-***-****

Cybersecurity Specialist Trainee

San Antonio Texas 78253

adzaao@r.postjobfree.com

https://www.linkedin.com/in/dwayne-actie-48lab5245

Retired veteran with 7+ years of supervisory experience and proven expertise in communications and mentoring. I am completing a bachelor’s degree program with a concentration in cybersecurity. While mastering the understanding of threats, attacks, and vulnerabilities, Applying governance, risk, and compliance policy and ideals. Dedicated to continued growth and development within a company with professionalism as a steward, in service, and leadership skills. Offers a variety of training, education, and skills with a positive attitude and team interaction.

Education

Hallmark University San Antonio, TX October 2024

Bachelor of Applied Science in Cybersecurity

GPA: 3.95

Relevant Coursework:

Switching, Routing, and Wireless Essentials Enterprise Networking, Security, and Automation PC Hardware & Software Networking Essentials Computer Programming Database Management Computer Virtualization Security Engineering

Key Skills

Professional Customer / Client Service

Linux / Curl / Ls / man / Cat / Whoami / Chmod / Ping / Pathping / Hping / Nmap / Traceroute

Protocols on Policies and Standards

Detail Oriented

Interpersonal Communications

Desktop Support

Project Management / Lean Sigma Six / Kaizen

OSI Model vs. TCP IP Model / CIA Triad /AAA

Windows/ MacOS /Android

Microsoft Office Suite

VMWare Workstation / Oracle VirtualBox / Kali Linux Purple

Metasploit / Nessus / Wireshark / TcpDump /OSINT/ Sn!per /OWASP / TOR / Scanless / Searxng

GRC / ISO Framework / NIST Framework / PCI DSS/ PII/ HIPAA /GDPR

Threat Intelligence Providers / SCADA / ISAC / VIRUSTOTAL / CVE/CVSS/STIX/TAXII/ GoogleHackingDatabase

Accomplishments / Volunteering / Membership

San Antonio Alamo ISSA Student member August 2022 - Current

Student Ambassador Hallmark University January 2023 - Current

Character With Distinction January 2023

Character With Distinction Platinum April 2023

The TRG-Technology Researchers Group - Owner June 2023

Certifications / Continuing Education / Gamified Cybersecurity

Prepping For Cysa + December 2023 Security + CE August 2023

Network + CE May 2023

TryHackme Oct 2022 - Current

HTB & HTB Acad Sep 2022 - Current

Cisco NetAcad Oct 2022 - Current

Google Skills Boost September 2022 - October 2022

LinkedIn Learn October 2022 - Current

Udemy November 2022 - Current

The World of Haiku June 2023 - Current

ThreatGen June 2023 - Current

Work History

UPS Distribution Hub San Antonio, TX June 2021 – Current

PT Supervisor

Provide quality service, dependability, and integrity of the packages received from clients to be delivered while maintaining the agility to get the packages out to the customers on time.

Trained 63 new hires through the onboarding process.

Managed and distributed over 5,000 oversized packages daily.

Maintain high accounting, productivity, accuracy, customer service, and safety standards by Saving the Company Money in reduced LTI injuries which totaled $18.144 million.

Amazon Sort and Delivery Station San Antonio, TX June 2021 – June 2023

Amazon Delivery Station Associate

Assists with various objectives throughout the site in response to business needs. Experience and knowledge with Stowing, Offloading, Sweeper, TRD training/ Pick & Stage, and Yard Marshall tasks.

Receive and prepare inventory for delivery.

Use technology like smartphones and handheld devices to sort, scan, and prepare orders.

Build, wrap, sort, and transport pallets and packages.

Oil & Gas Summary / Weatherford / BJ /Baker Hughes / Halliburton November 2007 - June 2020

With 13 Years, of oilfield experience in the USA and Saudi which consists of 4 years offshore & 9 years on

Shore. My General Expertise is in PE, CTU Pumping, Cementing, and Surface Well Testing, I have mentored, Supervised, and run job sites as a Site Co-Ordinator. Having projects in DST Exploration, RTC & RTO in Conventional wells and then Unconventional Projects.

Impacted Company Profits by Introducing Newer USA Technologies.

Ensured Safety with 0 LTI and death during my time running job sites in Saudi Arabia.

Made an average of 2.5 million on DST exploration projects with 4-to-6-day turnover rate.

Help setup Wi-Fi on job sites and, have common knowledge with Satellite phone in Remote environments.

US Army January 2001 – October 2007

Sergeant: Team leader/Squad Leader

Private First-Class Specialist

Evaluated, trained, troubleshoot, and conducted safety briefings about missions and assigned tasks. Accountable for all assigned tools, special equipment, and vehicles issued during a project, including explosives and ammunition.

Managed 2 team leaders and 16 to 18 squad members.

Coordinated both teams based on skill sets and the objectives that needed to be completed.

Developed communication technique improvements to provide better-clarified reports to peers and management while reducing miscommunication in the field.



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