Business Development Team Member

SOUMENDRA ACHARYA

F&B OPERATION MANAGER

Date of birth: 1ST January, 1974 Nationality: Indian

Tel: +91(0) 637*******(Both Call & Whats App)

Email: adzaaj@r.postjobfree.com

Skype: adzaaj@r.postjobfree.com

Objective: -

To work in an environment where I can learn and implement what is taught successfully there by achieving desirable growth both for the organization and self. Availability: -

01 Months’ Notice

Education: -

1998 to 2001 Diploma in Hotel Management (3Yrs), N.I.H.M Rourkela, affiliated by Asia pacific Jaipur, Rajasthan 1992 to 1994 Bachelor in Commerce (3Yrs), Ispat Autonomous Collage, Rourkela, Sambalpur University

1990 to 1992 Higher Secondary (+2), Commerce, Ispat Vidyamandir, Rourkela, affiliated by C.H.S.E.

1988 to 1989 Board of Secondary, obtained Ispat Vidyalaya, Rourkela, Affiliated by B.S.E.

2008 to 2010 Master in Business Administration,

Symbiosis Collage of learning & Development, Pune

**Note: - N.I.H.M. Stands for National Collage of Hotel Management. Industrial Experience: -

I have a total experience of 20 years in the hotel industry.

Presently working with Baisakhi Hotels& resorts Pvt.Ltd, Hotel Radhika Regency 4star category, Rourkela as F &B Operation Manager since August 2017.

Worked with Swasti group of hotels & resort Pvt. Ltd, Swasti Grand (4star) Bhubaneswar as Food & Beverage Manager for 06 years and 8 months.

Worked with Katriya hotels & Resort, Hyderabad (4 star) as Deputy Manager -Food & Beverage for almost 02 year 22 days.

Worked with Green Park, Hyderabad (5star) as Asst. Manager-Food & beverage for 2 years 11 Months.

Worked with The Golkonda, Hyderabad as food & Beverage executive for almost 11 months.

Worked with Swasti premium, Bhubaneswar (5star) as Senior Captain-Food & Beverage Service for 8 months.

Started my career in 2002 worked with Holiday inn Manali, Himachal Pradesh (5star) classified by six continents as a captain & left the same chain Holiday Inn Agra as Senior Captain-Food & Beverage almost 03 yrs.

Career Highlights: -

Operation Manager- Food & beverage with Radhika Regency, Rourkela since 2017.

Almost 14 years of Food & Beverage management experience IN 4&5 star categories hotel all across India.

11 years 6 months of Banquet & Restaurant, Coffee shop, and Room Service management experience with 4 different category properties, Hyderabad & Bhubaneswar as Manager-Food & Beverage.

Part of the ‘Anything But Ordinary’ rebranding exercise at Swasti Group of hotels.

Worked in Banquets as a Sr.team member at “Swasti Premium” considered as the largest Banqueting having capacity of 3000 pax & the biggest banquet hall Chanyakya capacity is1000pax in theatre style.

As an Asst. Manager-F&B for 01year 10 months in huge Banqueting & a classy Nizami based Restaurant “Once upon a Time” at The Green Park, Hyderabad (serving Indian, Chinese & Continental cuisine). “Once upon a Time”Ranked the Best Restaurants during a survey in the year

(07- 08).

Actively involved in Food &Beverage brand development, creative marketing, brand activations,

Contracting, event management, outdoor catering and vendor management

Responsible for pricing and cost strategies, budget and forecasting

Managed F&B budget and achieved 90% of budget Swasti Grand consecutively for 0 4yrs. Work Experiences:-

Food and Beverage Operation Manager

Hotel Radhika Regency, Rourkela,4star category 08/2017 - current

Food and beverage management with operations of bars, restaurants, in room dining, banquets and outdoor catering with total staff strength of 70 in the hotel and 20 interns and daily associates

Managing the top line without compromising on the profitability

Pan India “anything but ordinary” creative F&B conceptualization, planning, procurement and execution

Implement a transparent appraisal and feedback system

Food & Beverage feasibility, concepts and brand positioning

Radhika Regency, Rourkela has one bars Capacity around 100pax, one DJ Adda, one Vegetarian dining outlet, one specialty multi cuisine Restaurant, one dinning cum take away outlet, one in room dining and 7600 sq.ft. Banqueting space.

Budgeting and forecasting food and beverage and events operations

Customer relationship management, key accounts, business development and marketing for the unit

Business development for the hotel and weekly core team sales calls to key accounts and emerging markets

Food & beverage-Manager

Swasti Grand, Bhubaneswar, 4star 01/2011 - 07/2017

Looking after the entire food & Beverage operation. Directly manages 02 F&B Executives, 01 Asst.Sales Manager, 1co-ordinator in sales & 02 Executives, 05 supervisors and a team of 40 associates & fixed team casuals. Responsible for entire business of the food & services to the community through networking at local events along with promptly responding to inquiries about available rooms and catering options.

Manage and control all documents (manuals, policies, procedures, logs) related to Environmental Health and Safety measures and HACCP and the corresponding reports

Collaborated with chefs and sales manager in planning and executions of highly successful events, planning weddings and outdoor caterings.

Closely monitoring the banquet sales and operation, help them in space maximization & by introducing the rate matrix for socials and corporate to pair with the market.

Increase and improve guest ratings for the services on social networks, travel and lifestyle websites

Training and development

December, with vivid theme & sit down buffet dinner for almost 600 guests.

Increasing the sample size of guest feedbacks collected and improve the ratings

Team duty rooster, briefing and allocation

Staff annual leave planner

Cashiering and closing reports for all shifts

Breakfast set ups for groups and early breakfast for airline crew

Monthly reports - revenue, cover, APC, breakages etc...

Annual event calendar with proposals

Loyalty program follow ups and benefits sensitization Permanent Address:-

ORIYA (NATIVE) ENGLISH HINDI

QR NO-RKV-17, AT-ROURKELA, DIST-SUNDARGARH, DISHA, INDIA References: -

Mr. Rajesh Venkatraman Mr.Soubhagya Ranjan Pradhan General Manager Executive Chef

Sarovar Group of Hotels Green park Hotels & Resorts Mob-+919********* Mob-+917*********

Declaration: I hereby declare that all the information furnished above is true to the best of my knowledge. Soumendra Acharya, July 2023.

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