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Customer Service Microsoft Office

Location:
Minato-ku, Tokyo Prefecture, Japan
Posted:
August 29, 2023

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Resume:

****,******* *****, **

Nahda, Sharjah, UAE

+971-**-***-****

adza7y@r.postjobfree.com

SKILLS

Software Skills

Ms Word

Ms Excel

Ms Power

Point

Languages

English

PERSONAL INFORMATION

Birthday

22-02-1998

Gender

Female

Nationality

Sri Lankan

Marital Status

Single

PROFILE

I am a mature, positive and

hardworking individual, who

always strives to achieve the

highest standard possible, at

any given task. In my

previous roles I

demonstrated the ability to

work under intense

pressure, sell products and

services to customers from

all backgrounds, handle

customer complaints and

solve problematic situations

as and when they arose.

CONTACT

* Greeting guests and escort customers to their tables.

* Present menu and staying attentive to the needs of guest in the dining area.

* Prepare tables and arrange table setting.

* Inform customers about the day's specials.

* Offer menu recommendations upon request.

* Take accurate food and drinks orders.

* Communicate order details to the kitchen staff and ensuring the food order is made correctly by them.

* Delivering meals and drinks.

* Checking back on customer satisfaction.

* Removes used dishes, glasses and flatware from

tables.

* Prepare bills and deliver them to guests.

* Processes cash and card payments and return

change to customers if necessary.

* Keeping tables cleaned and in order for the next guests.

SECRETARY

Widac Commercial Interiors (Pvt) Ltd 2020 - 2022, Colombo, Sri Lanka

* Answering calls, taking massages and handling

correspondence

* Proficient in Microsoft Office Suite and other necessary computer programs

* Organize and schedule appointments

* Typing letters, memos and handling emails.

* Develop and maintain a filing system.

* Ensure the cleanliness and maintenance of shelves for a consistently neat look.

* Provide general support to visitors.

* Act as the point of contact for internal and external

* Liaise with executive and senior administrative assistants to handle requests and queries from senior managers

Receptionist

Hotel Sanora - 2019 - 2020, Colombo, Sri Lanka

* Handling guest booking and Reservations

* Handling phone calls

* Greeting guests and accommodating them.

* Proficient in Microsoft Office Suite and other necessary computer programs

* Maintain a positive attitude and friendly demeanor

* Solid written and verbal communication skills

* Greet customers when entering or leaving the store

* Excellent organizational and multitasking skills

* Maintain clean and tidy checkout areas

SAAYYUURRII BHAAGGYYA

EXPERIENCE

WAITRESS/ CUSTOMER SERVICE ASSISTANT

MOVENPICK GRAND AL BUSTAN DUBAI April, 2022 - (Present)

Communicate

Punctuality

Creativity

Organized

Self Motivated

PERSONALITY

DIPLOMA / COURSES

DIPLOMA IN HUMAN RESOURCE MANAGEMENT

LANKA PROFESSIONAL EDUCATION CENTER 2021

CERTIFICATE COURSE IN COMPUTER

CEYLINCO SUSSEX COMPUER ACADEMY 2018

CERTIFICATE COURSE IN ENGLISH

CEYLINCO BUSINESS SCHOOL 2018

CERTIFICATE COURSE IN GRAPHIC DESIGN

CEYLINCO SUSSEX COMPUER ACADEMY 2018

Description of the education/course.

CERTIFICATE COURSE IN ENGLISH

BRITISH WAY ENGLISH ACADEMY 2015

Description of the education/course.

REFERENCES

Iresha Kariyawasam

Telecommunication Assistant

AIG INSURANCE (DUBAI)

+971-**-*******

adza7y@r.postjobfree.com

Ruchira Bhanuka Witharana

Document Authoentication Staff

G4s UAE

+971-**-*******

adza7y@r.postjobfree.com

EDUCATION

G.C.E ORDINARY LEVEL - 2014

EDUCATION

G.C.E ADVANCE LEVEL - 2017



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