Nahda, Sharjah, UAE
adza7y@r.postjobfree.com
SKILLS
Software Skills
Ms Word
Ms Excel
Ms Power
Point
Languages
English
PERSONAL INFORMATION
Birthday
22-02-1998
Gender
Female
Nationality
Sri Lankan
Marital Status
Single
PROFILE
I am a mature, positive and
hardworking individual, who
always strives to achieve the
highest standard possible, at
any given task. In my
previous roles I
demonstrated the ability to
work under intense
pressure, sell products and
services to customers from
all backgrounds, handle
customer complaints and
solve problematic situations
as and when they arose.
CONTACT
* Greeting guests and escort customers to their tables.
* Present menu and staying attentive to the needs of guest in the dining area.
* Prepare tables and arrange table setting.
* Inform customers about the day's specials.
* Offer menu recommendations upon request.
* Take accurate food and drinks orders.
* Communicate order details to the kitchen staff and ensuring the food order is made correctly by them.
* Delivering meals and drinks.
* Checking back on customer satisfaction.
* Removes used dishes, glasses and flatware from
tables.
* Prepare bills and deliver them to guests.
* Processes cash and card payments and return
change to customers if necessary.
* Keeping tables cleaned and in order for the next guests.
SECRETARY
Widac Commercial Interiors (Pvt) Ltd 2020 - 2022, Colombo, Sri Lanka
* Answering calls, taking massages and handling
correspondence
* Proficient in Microsoft Office Suite and other necessary computer programs
* Organize and schedule appointments
* Typing letters, memos and handling emails.
* Develop and maintain a filing system.
* Ensure the cleanliness and maintenance of shelves for a consistently neat look.
* Provide general support to visitors.
* Act as the point of contact for internal and external
* Liaise with executive and senior administrative assistants to handle requests and queries from senior managers
Receptionist
Hotel Sanora - 2019 - 2020, Colombo, Sri Lanka
* Handling guest booking and Reservations
* Handling phone calls
* Greeting guests and accommodating them.
* Proficient in Microsoft Office Suite and other necessary computer programs
* Maintain a positive attitude and friendly demeanor
* Solid written and verbal communication skills
* Greet customers when entering or leaving the store
* Excellent organizational and multitasking skills
* Maintain clean and tidy checkout areas
SAAYYUURRII BHAAGGYYA
EXPERIENCE
WAITRESS/ CUSTOMER SERVICE ASSISTANT
MOVENPICK GRAND AL BUSTAN DUBAI April, 2022 - (Present)
Communicate
Punctuality
Creativity
Organized
Self Motivated
PERSONALITY
DIPLOMA / COURSES
DIPLOMA IN HUMAN RESOURCE MANAGEMENT
LANKA PROFESSIONAL EDUCATION CENTER 2021
CERTIFICATE COURSE IN COMPUTER
CEYLINCO SUSSEX COMPUER ACADEMY 2018
CERTIFICATE COURSE IN ENGLISH
CEYLINCO BUSINESS SCHOOL 2018
CERTIFICATE COURSE IN GRAPHIC DESIGN
CEYLINCO SUSSEX COMPUER ACADEMY 2018
Description of the education/course.
CERTIFICATE COURSE IN ENGLISH
BRITISH WAY ENGLISH ACADEMY 2015
Description of the education/course.
REFERENCES
Iresha Kariyawasam
Telecommunication Assistant
AIG INSURANCE (DUBAI)
adza7y@r.postjobfree.com
Ruchira Bhanuka Witharana
Document Authoentication Staff
G4s UAE
adza7y@r.postjobfree.com
EDUCATION
G.C.E ORDINARY LEVEL - 2014
EDUCATION
G.C.E ADVANCE LEVEL - 2017