Karen Lloyd

Hampton, GA *****

adza00@r.postjobfree.com

201-***-****

Authorized to work in the US for any employer

Work Experience

Cashier

Walmart - Hampton, GA

March 2019 to Present

•

Picker and Packer

Amazon.com - Carteret, NJ

November 2017 to May 2018

Pick / pack orders

PSE Mail Clerk

USPS Service - Englishtown, NJ

October 2015 to November 2017

Customer service, sales of money order, stamps, mail parcel, sort mail, parcels. Customer Service Associate

AHOLD ECOMMERCE SALES COMPANY - Jersey City, NJ

September 2014 to October 2015

Handle customer order 900 hundred plus a day.

PICK AND PACK THE ORDERS.

TRAIN NEW EMPLOYEES.

Correspondence - adjustment clerk/customer service ACS State & Local Solutions/Xerox

2003 to 2013

Handle outbound and inbound calls up to 125 a day in heavy volume call center.

• Opening, closing accounts and making necessary adjustments to customer's accounts.

• Train new customer service representatives and assisting customers with the company's websites

• Providing the customer with information on company's policies Telemarketer

MCI Telecommunications - Newport News, VA

2002 to 2002

Communicated with prospective clientele via telephone; obtained opinions concerning the products and services and entered survey result into computer.

Supervisor

CA One Service, Inc - Newark, NJ

1997 to 2001

Responsible for inventory control maintenance; regulated product quality control and ensure satisfactory customer service standards. Performed staff scheduling and training; supervised staff, delegated responsibilities and enhanced employee morale.

Education

CPT in Medical Billing

The Wilfred Beauty Academy - Academy, NEW JERSEY, US 1988 to 1991

Skills

• Call Center

• CSR

• Customer Service

• E-Commerce

• CPT Coding

• Medical Coding

• E-Commerce

• Medical Coding

• Telecommunication

• Telemarketing

• Medical Billing

• Cold Calling

• Insurance Verification

• ICD-9

• ICD-10

• ICD Coding

Certifications and Licenses

Driver's License

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