Customer Service Project Manager

Christina Archuleta

Project Managers

Sacramento, CA

**************@*****.***

+1-510-***-****

Highly-motivated, competent, goal and results-oriented professional with a proven track record of team building, communications, resourceful problem-solving and technical expertise looking for a challenging career to meet my personal goals.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Bartender

Newly certified through ABC Bartending School - Sacramento, CA August 2023 to Present

RBS certified

Inside Sales

Poly Processing - French Camp, CA

Present

• Quote and Bid Chemical Storage tanks projects

• Create and generate mechanical drawings for approval

• Coordinate and manage multiple projects

• Customer Service

• Billing and accounting reports

• Freight billing

Project Manager

Farmer & Irwin Corporation - Riviera Beach, FL

August 2020 to May 2022

Handled all internal and external sales department communication.

• Managed many projects

• Time and material service work

• New construction

• Customer Service

• Maintained major maintenance projects (i.e. Estimating, submitting, and ordering major equipment for time sensitive projects)

• Maintained office files.

• Ordered all product

• Permit Runner

• Notary

• Central Station Monitoring

Administrative Assistant/Inside Sales

Norman S. Wright Mechanical Equipment - San Francisco, CA 2001 to 2018

• Managed many projects (Apple AC2, Salesforce Towers, Uber Mission Bay)

• Drafted quarterly business reports.

• Customer Service

• Maintained major HVAC projects (i.e. Estimating, submitting, and ordering major equipment for time sensitive projects).

• Maintained office files.

• Ordered all HVAC product (AC units, Fans, Life Safety Products, Grilles, Registers and Diffusers)

• Human Resources including Background. verification, New Hire Orientation and Drug Test facilitation. Administrative support of Senior Management

Federal Express

1993 to 1998

Filing

● 10 Key

● Customer Service

● Maintain and assign equipment

● Answered Phones, Prepared Fax and emails.

● Coordinate meetings, webinars and functions.

● Assigned offices, keys and maintained Inventory

Education

A.A. in Business

Chabot College

1995

Skills

• 50 wpm (10+ years)

• Customer Service (10+ years)

• Excel (6 years)

• RECEPTIONIST (10+ years)

• RETAIL SALES (10+ years)

• Administrative Support (10+ years)

• Data Entry (10+ years)

• Quickbooks

• Payroll

• Administrative Assistant (10+ years)

• Outlook (10+ years)

• Marketing

• Filing (10+ years)

• Scheduling (10+ years)

• Sales (10+ years)

• MS Office (10+ years)

• Word (10+ years)

• Microsoft Office (10+ years)

• Billing

• Accounting

• Accounts Payable

• Microsoft Excel

• Inside Sales (10+ years)

• Account Management

• CRM Software

• Salesforce

• Financial Report Writing

• Construction estimating (10+ years)

Certifications and Licenses

Driver's License

Additional Information

SKILLS AND QUALIFICATIONS

Excellent Oral, Interpersonal and Written Communication Skills Extreme Attention to Detail

Ability to Multi-Task and Prioritize Work Friendly Customer Service Skills Dedication & Commitment to Excellence Able to train new members and provide leadership and motivation to them

• Advanced skills in Microsoft Office Suite (Word, Outlook, Excel, PowerPoint, Access)

• Type 50 wpm

• Received yearly outstanding performance reviews from employers

Contact this candidate