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Sales Consultant Customer Care

Location:
St. Louis, MO
Posted:
October 09, 2023

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Resume:

Eric Krock

Chesterfield, MO

adz9rf@r.postjobfree.com

+1-573-***-****

Enthusiastic and energetic individual seeking a Sales Associate position utilizing experience and providing a positive shopping experience to diverse customers. Excellent reputation of effective product presentation, prompt and courteous customer care, persuasive skills and accurate transactions. Great with juggling multiple tasks at once and working under pressure. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Sales Consultant

Honda of Jefferson City - Jefferson City, MO

January 2023 to Present

Meet and greet customers as they arrive to the dealership. Coordinate and set appointments for new customers. Answer sales calls as they come in. Advertise and promote my place of employment. Work with customer to find the perfect vehicle they need. Retail sales, Microsoft office, CRM management, and anything else I can be of help.

Sales Consultant

Jim Butler Chrysler Dodge Jeep Ram - Linn, MO

August 2021 to November 2022

Greeting potential customers and assessing purchasing needs by actively listening and providing recommendations based on customers' automotive requirements. Qualifying and following up internet leads with information regarding new and used vehicle availability, options,and price. Ensuring customer has five star service wether they purchase from me or not. Service Writer

Diamond R Equipment - Freeburg, MO

October 2020 to August 2021

Responsible for assisting customers with tractor, lawnmower, and other small engine repair needs. Duties include greeting customers, informing them about after the sale services our shop offers. Managing shop efficiency and thoroughness of service performed. Updating customers on the progress of their machine repairs and processing customer transactions upon completion repairs. Senior Order Clerk/Forklift Operator

Cowley Distributing - Jefferson City, MO

May 2018 to March 2020

Senior order clerk for distribution of books and magazines. Primary fork lift operator for shipping, receiving, and warehouse.

Store Manager

Sonic Drive-In - Carrollton, MO

November 2010 to April 2018

Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service. Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties. Possess strong commitment to team environment dynamics with the ability to contribute expertise and follow leadership directives at appropriate times. Carefully maintained a cash drawer and kept track of employees' tills.

Education

High school diploma in Business Administration

Independence University

June 2022

High school diploma in General

Potosi High School

Skills

• Data Entry (2 years)

• Inventory Control (6 years)

• Forklift Operator (5 years)

• Microsoft Excel

• Microsoft Word

• Microsoft Office (5 years)

• Customer Service (10+ years)

• Time Management (10+ years)

• Sales Experience (5 years)

• Customer Service

• Logistics

• Quality Inspection

• Quality Assurance

• Supervising experience

• Purchasing

• Computer skills (7 years)

• Pricing

• Dealership experience

• Sales

• Auto service management

• Account management

• Management

• Document Management

• Communication skills

• Negotiation

• CRM software

• Farming

Certifications and Licenses

Forklift Certification

ServSafe

Chrysler, Dodge, Jeep, Ram sales expert and Wagoneer Ambassador Present

Driver's License

Assessments

Sales skills — Proficient

May 2022

Influencing and negotiating with customers

Full results: Proficient

Sales skills — Proficient

December 2022

Influencing and negotiating with customers

Full results: Proficient

Manufacturing fit — Proficient

June 2021

Measures the traits that are important for success in manufacturing roles Full results: Proficient

Customer focus & orientation — Proficient

July 2021

Responding to customer situations with sensitivity Full results: Proficient

Customer focus & orientation — Proficient

May 2022

Responding to customer situations with sensitivity Full results: Proficient

Mechanical knowledge — Proficient

May 2022

Understanding and applying mechanical concepts and processes Full results: Proficient

Attention to detail — Proficient

June 2023

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Inside sales — Proficient

January 2023

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Proficient

Bartending — Proficient

May 2023

Understanding, pouring, and mixing drink orders

Full results: Proficient

Forklift safety — Proficient

April 2020

Best practices and safety hazards in forklift operation Full results: Proficient

Work motivation — Proficient

June 2021

Level of motivation and discipline applied toward work Full results: Proficient

Delivery driver — Proficient

June 2023

Interpreting instructions or signs and solving problems Full results: Proficient

Project timeline management — Proficient

March 2023

Prioritizing and allocating time to effectively achieve project deliverables Full results: Proficient

Work style: Reliability — Proficient

July 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Sales skills — Proficient

June 2023

Influencing and negotiating with customers

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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