Sales Consultant Customer Care
Resume:
Eric Krock
Chesterfield, MO
****.*********@*****.***
Enthusiastic and energetic individual seeking a Sales Associate position utilizing experience and providing a positive shopping experience to diverse customers. Excellent reputation of effective product presentation, prompt and courteous customer care, persuasive skills and accurate transactions. Great with juggling multiple tasks at once and working under pressure. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Sales Consultant
Honda of Jefferson City - Jefferson City, MO
January 2023 to Present
Meet and greet customers as they arrive to the dealership. Coordinate and set appointments for new customers. Answer sales calls as they come in. Advertise and promote my place of employment. Work with customer to find the perfect vehicle they need. Retail sales, Microsoft office, CRM management, and anything else I can be of help.
Sales Consultant
Jim Butler Chrysler Dodge Jeep Ram - Linn, MO
August 2021 to November 2022
Greeting potential customers and assessing purchasing needs by actively listening and providing recommendations based on customers' automotive requirements. Qualifying and following up internet leads with information regarding new and used vehicle availability, options,and price. Ensuring customer has five star service wether they purchase from me or not. Service Writer
Diamond R Equipment - Freeburg, MO
October 2020 to August 2021
Responsible for assisting customers with tractor, lawnmower, and other small engine repair needs. Duties include greeting customers, informing them about after the sale services our shop offers. Managing shop efficiency and thoroughness of service performed. Updating customers on the progress of their machine repairs and processing customer transactions upon completion repairs. Senior Order Clerk/Forklift Operator
Cowley Distributing - Jefferson City, MO
May 2018 to March 2020
Senior order clerk for distribution of books and magazines. Primary fork lift operator for shipping, receiving, and warehouse.
Store Manager
Sonic Drive-In - Carrollton, MO
November 2010 to April 2018
Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service. Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties. Possess strong commitment to team environment dynamics with the ability to contribute expertise and follow leadership directives at appropriate times. Carefully maintained a cash drawer and kept track of employees' tills.
Education
High school diploma in Business Administration
Independence University
June 2022
High school diploma in General
Potosi High School
Skills
• Data Entry (2 years)
• Inventory Control (6 years)
• Forklift Operator (5 years)
• Microsoft Excel
• Microsoft Word
• Microsoft Office (5 years)
• Customer Service (10+ years)
• Time Management (10+ years)
• Sales Experience (5 years)
• Customer Service
• Logistics
• Quality Inspection
• Quality Assurance
• Supervising experience
• Purchasing
• Computer skills (7 years)
• Pricing
• Dealership experience
• Sales
• Auto service management
• Account management
• Management
• Document Management
• Communication skills
• Negotiation
• CRM software
• Farming
Certifications and Licenses
Forklift Certification
ServSafe
Chrysler, Dodge, Jeep, Ram sales expert and Wagoneer Ambassador Present
Driver's License
Assessments
Sales skills — Proficient
May 2022
Influencing and negotiating with customers
Full results: Proficient
Sales skills — Proficient
December 2022
Influencing and negotiating with customers
Full results: Proficient
Manufacturing fit — Proficient
June 2021
Measures the traits that are important for success in manufacturing roles Full results: Proficient
Customer focus & orientation — Proficient
July 2021
Responding to customer situations with sensitivity Full results: Proficient
Customer focus & orientation — Proficient
May 2022
Responding to customer situations with sensitivity Full results: Proficient
Mechanical knowledge — Proficient
May 2022
Understanding and applying mechanical concepts and processes Full results: Proficient
Attention to detail — Proficient
June 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Inside sales — Proficient
January 2023
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Proficient
Bartending — Proficient
May 2023
Understanding, pouring, and mixing drink orders
Full results: Proficient
Forklift safety — Proficient
April 2020
Best practices and safety hazards in forklift operation Full results: Proficient
Work motivation — Proficient
June 2021
Level of motivation and discipline applied toward work Full results: Proficient
Delivery driver — Proficient
June 2023
Interpreting instructions or signs and solving problems Full results: Proficient
Project timeline management — Proficient
March 2023
Prioritizing and allocating time to effectively achieve project deliverables Full results: Proficient
Work style: Reliability — Proficient
July 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Sales skills — Proficient
June 2023
Influencing and negotiating with customers
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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