AINER HINCAPIE
New York, NY 551-***-**** adz9q3@r.postjobfree.com www.linkedin.com/in/ainer-hincapie-451b31108 EDUCATION
FORDHAM UNIVERSITY, GABELLI SCHOOL OF BUSINESS New York, NY MS, Global Finance 2021-2023
Relevant Coursework: Corporate Finance, Contemporary Issues in Finance, International Development & Trade, ESG/Sustainability in Finance
BERKELEY COLLEGE New York, NY
BBA, International Business 2015-2018
Relevant Coursework: International Trade & Policies, Emerging Markets EXPERIENCE
E.C.S - EXPRESS CONSOLIDATION SYSTEMS Totowa, NJ
Exports Specialist May 2022-present
• Analyze commodities according to classification systems before booking for classified traded products
• Directly liaise with 10 overseas agents and consignees for freight, export documentation, and assessorial charges incurred to account on a daily basis for movement of commodities from US to Latin America
• Manage 3 to 5 overseas shipment accounts for clients in Caribbean and Latin America
• Enter and process data entry in Descartes software of export files and quotes, service contracts, routing, shipping line, and commodity goods info
• Collect export documentation from seller/consignee: Bill of Lading, packing/shipping lists, final commercial invoice for US Customs
• Advise clients and/or agents on additional container charges while calculating Per Diem, chassis, Dry Run fees to account EAGLE TRANS SHIPPING & LOGISTICS Hoboken, NJ
Exports Coordinator Oct 2019-Apr 2022
• Managed 7 customer accounts along with terminal vessel prior to loading queries and reporting aspects of all bookings
• Directed at least 70 export cargo/merchandise requests through MSC, Maersk, COSCO, & CMA Shipping Lines
• Created booking volumes over 70 to 100 shipment requests for various clients/multinational corporations
• Managed over 100 foreign export shipments with shipping containers
• Created 50% of late gate/Documentation Extension requests of booked shipments for clients at ports
• Translated final/revised booking confirmation(s) data onto 1 database for documentation and reporting
• Responded to over 100 inquiry emails/phone calls about ocean bills of lading and transportation UNIQLO USA LLC South Kearny, NJ
Call Center E- Commerce Service Representative June 2018-Sept 2019
• Controlled large volume of customer calls/emails for online orders and ecommerce issues; approx. 50 new orders daily
• Led real time floor supervision on sales floor for half shifts/took escalation calls and inquiries
• Executed SOP's in working with lost orders, loss prevention, and at least 15 failed customer orders/refunds per day
• Analyzed 5 advanced systems such as Salesforce, Cyber source, Geodis in working with different consumers and transactions
• Examined 2 different service level requirements data for relationship between e-commerce and the retailer's supply chain FAB TRENDS INTERNATIONAL New York, NY
Sales Team and Design Intern Aug 2017-Dec 2018
• Conducted market research for 2019 textile trends according to 3 different consumer aspects: color, season, and marketing demographics
• Observed the theme of conducting international business related to textile supply chain and its import into the United States
• Collaborated with CAD Design Team in organizing new ideas, designs, silks into look books and into data archives on computer PROJECTS
INTERNATIONAL TRADE & DEVELOPMENT – Exports/Commodities in Global Economy
• Performed extensive research on the economy of Malaysia utilizing the databases of The World Bank and Central Bank of Malaysia
• Analyzed data on exports of precious metals such as Tin, Copper, and Iron as well as current issues like inflation
• Presented with team of 3 on the economic outlook for Malaysia and specifically highlighted commodities ESG/SUSTAINABILITY IN FINANCE – Sustainability & Reporting Standards in Panama
• Conducted interviews on sustainability issues in Panama City with executives from SNC Lavalin, a Canadian multinational
• Attended United Nations conferences for the Latin America Sustainability & Reporting standards
• Utilized UN LATAM reporting material and incorporated material from SNC executives in Interview video ADDITIONAL
• Computer: Word, PowerPoint, Excel, Outlook, Python, Java, Jupyter Notebook, Salesforce
• Languages: Bilingual: Spanish/English
• Certifications: Bloomberg Market Concepts