Kimberly Clayton

704-***-**** adz9pg@r.postjobfree.com https://www.linkedin.com/in/kimberly-clayton-459573141/

PROFESSIONAL EXPERIENCE

Personal Injury & Worker Compensation intake, prepared letters of representation and uploaded documentation into Industrial Commission website.

Interviewed clients, entered client biography into needles and or prevail, arranged property damage assessments, uploaded accident reports from DMV database, researched claim information.

Managed large amounts of inbound and outbound calls in a timely manner.

Reviewed files and maintained follow-ups for receipt of required information and documents necessary for attorney.

Scheduled mediations, depositions, conference calls, in person meetings and claims reviews.

Communicated with clients and adjusters.

Set up new client files and followed-up on necessary medical and insurance information.

E-Customer Service Representative, provided customer service, eligibility, benefit review, pre-certification and claim status. Managed large amounts of inbound and outbound calls in a timely manner.

Prepared demand packages to be sent to insurance carriers. Drafted documents based on personal injury case requirements.

Verified balances on medical bills, EOB's related to payment and adjudication for service providers.

Ordered and followed-up on medical records.

Strong customer communication skills in medical, purchase order, and claims management.

Medical billing, coding and adjudication. Claims submission and correction through various EMR software programs.

Met personal/team qualitative and quantitative targets.

Various expense reporting and documentation for management.

Processed purchase orders, end of month expense reporting.

ADDITIONAL SKILLS

Excellent Organizational Skills, Strong Customer Relations, Computer Proficiency, Data Entry, Word, Excel, Power Point, Outlook, Works, Filing, Typing., Medical Billing Software. Advanced Internet skills. Needles, NEOS web based, Prevail software.

EDUCATION/CERTIFICATIONS

Rowan Community College: Criminal Justice Technology Certification

FEMA Certification

RCCC Medical Billing Office Administration Certification

North Carolina Notary Expires: 12.7.2027

EMPLOYMENT HISTORY

The Law Offices of William H. Harding Personal Injury Case Manager

July 2023 August 2023 (Contract Position)

Administrative Assistant Account Manager Motivated Team Sales- Concord, NC

March 2023 to June 2023 (Contract Position)

Executive Legal Assistant: Fink & Hayes - Charlotte, NC

January 2021 to March 2023

Personal Injury & Workers Compensation

Executive Legal Assistant: DeCurtins Law Firm - Charlotte, NC

November 2017 – December 2020

Personal Injury & Workers Compensation

Independent Contractor: Workflow.com/Key Benefit Administrators

May 2014 - February 2017

Account Customer Service, Medical Billing & Coding

REFERENCES UPON REQUEST

Contact this candidate