Karla Trumpler

Healthcare Recruiter/Life Coach/Trainer

Kissimmee, FL 34746

adz9pa@r.postjobfree.com

+1-407-***-****

Professional with over Ten years of Sales, Training, Customer Service and Management Experience in the Health Care and Transportation Industry. I also have over 5 years of Successful Recruiting Experience where I managed a (full) desk of 61+Local and Travel Nurses. Authorized to work in the US for any employer

Work Experience

SR. NURSE RECRUITER

HRK Medical Staffing (CONTRACTOR)

April 2021 to July 2023

• Recruited RNs, LPNs and CNAs for various local and travel assignments.

• Conducted interviews for job assignments, pre-employment screening which involved reference checks, Nursing license verification and background checks.

• Worked in a fast-paced environment and balanced outbound and inbound phone calls, email communications, and detailed database entries.

• Utilized excellent communication skills to interact with prospective and existing clients to describe hospital assignment details, pay, and benefits.

• Generated a high-quality pipeline of candidates by making (70+) calls daily.

• Exceeded monthly individual goals.

• Provided excellent client service.

CUSTOMER CARE SPECIALIST RECRUITER

CVS Health (Robert Half) (CONTRACTOR)

February 2019 to April 2021

• Made outbound calls to assist with the staffing for customer service specialist.

• Responsible for retaining a staff of 40-45 specialist at a time.

• Sourced passive candidates using a variety of resources.

• Efficiently reviewed resumes to identify the most qualified candidates to move forward in the evaluation process.

• Contacted, booked and confirm interview times with candidates via phone calls and email.

• Conducted telephone interviews.

• Managed candidates and workload through Applicant Tracking System (ATS).

• Assessed applicants' relevant knowledge, skills, soft skills, experience and aptitude.

• Promoted company's reputation as the "best place to work". STAFFING MANAGER/RECRUITER

Supplemental Healthcare

July 2017 to January 2019

• Managed a full desk and recruited candidates to place them on assignments through Supplemental Health Care and local facilities.

• Conducted mock interviews for job assignments, pre-employment screening which involved reference checks, Nursing license verification and background checks.

• Obtained 100% of personal revenue quota.

• Ensured 90% of retention of all placed candidates through quality customer service, strong core values, and persistence.

• Minimum call quota of 60 calls per day.

• Recruited nurses for travel assignments from all sources through prospecting, generating referrals, and working leads.

• Cultivated relationships and provided excellent customer service in order to build a loyal and active base of working healthcare professionals.

• Maintained positive relationships with healthcare travelers in order to enhance patient care through Supplemental Staffing.

• Communicated regularly with travelers regarding assignment-related details.

• Maintained and updated candidate database files and required documents.

• Ensured traveler satisfaction on each assignment through planning and follow-through.

• Maintained an open line of communication with the active nurse staff with appropriate follow-up. SALES/OPERATIONS MANAGER

Drew Transportation

January 2010 to June 2017

• Developed and cultivated new leads for Drew Transportation, Inc. using a variety of online and offline sources.

• Secured advertising commitments from the most popular and desirable local businesses including restaurants, spas, nightclubs, wedding planners, retailers, theaters and tourism venues for the utilization of a (100) vehicle fleet.

• Established relationships with major accounts (American Express, US Airlines, Met Life, Cigna, Hilton Hotels and Medicaid).

• Hired and trained a Sales Team of (5) the ability to understand and adhere to positive growth within the transportation industry.

• Monitored competitor products, sales and marketing activities. SPECIALTY SALES REPRESENTATIVE II

Boehringer Ingelheim

February 2004 to December 2009

Products: Spiriva, Micardis, Flomax, Aggrenox and Mobic)

• Professionally maintained and created sales within designated territory by favorably influencing the prescribing habits of targeted audience including (Pulmonary Specialists, Cardiologists, Urologists,Neurologists, Rheumatologists, Orthopedic Surgeons and Internal Medicine Physicians). SALES SUCCESS

• 2008 Ranked (3 of 22) Region and (10 of 424) Nation.

• 2007 Ranked (4 of 22) Region and (14 of 424) Nation.

• 2004 Received PRESIDENTS CLUB AWARD "Geo Team"

• Received Commitment to Excellence, "Certificate of Outstanding Achievement" and Various Quarterly Product Contest Awards.

PHARMACEUTICAL SALES REPRESENTATIVE

GlaxoSmithKline

October 2001 to January 2004

• Experience in calling on a diverse sub-specialty of groups including (Cardiologists, Endocrinologists,Internists and General/Family Practice). SALES SUCCESS

• Individually Ranked (1 of 25) Region and (21 of 585) Nation.

• 2003 "DIAMOND" PRESIDENTS CLUB WINNER.

• Exceeded cardiovascular goal by 214%/diabetes Goal by 205%.

• Received Representative of the Quarter Awards (3), Heavy Hitter Award and Spirit Award for Surpassing Sales Expectations.

Education

Bachelor's in Behavior & Communications

New York University

1996 to 2000

Skills

• DATA MANAGEMENT (10+ years)

• EXCEL (4 years)

• MENTORING (8 years)

• Training (5 years)

• WORD (10+ years)

• Customer Care (5 years)

• Customer Service (10+ years)

• Call Center (5 years)

• Customer Support

• Computer Literacy (10+ years)

• HIPAA (8 years)

• Microsoft Office (10+ years)

• ATS

• HR Sourcing

• Talent Acquisition (5 years)

• Outside Sales (8 years)

• Inside Sales

• Recruiting (5 years)

• CRM Software (10+ years)

• Event Planning

• Employee Orientation

• Project Management (10+ years)

Assessments

Customer focus & orientation — Proficient

May 2023

Responding to customer situations with sensitivity Full results: Proficient

Work style: Professionalism — Proficient

April 2022

Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient

Outside sales — Proficient

February 2021

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Proficient

Recruiting — Proficient

August 2021

Managing the candidate sourcing and selection process Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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