Renee Prose

*** ***** *** **** ****** Wichita KS, 67207

316-***-**** * adz9p4@r.postjobfree.com

Objective

Experienced professional seeking to fill a position in administrative assistant, customer service or collections.

Key Qualifications

* Experienced in administrative assistance, collections and customer service.

* Knowledgeable in Windows, Words, Excel, ten key and other computer software

* Highly adoptable and work efficiently in most environments. Work Experience

MCI

*Troubleshooting with customers on Tv services July 2022- Present

*Create service Tickets for tech to come out

*How to make payment online

Curo Financial Sept.2021- Feb.2022

* Collecting money

* Making payment arrangements with customers

* Handling residential loan accounts

Five Star Call Center Aug. 2019 – Sept.2021

* Assisting customers with there orders

* Making payments with customers

* Reviewing order online

Application Specialist, Faneuil Sept.2017- Mar.2019

* Assisting customers with billing and payments

* Making payment arrangements over phone

* Renewing gas coverage

Administrave Assist./ Collection Rep., LaborMax Staffing Mar. 2016- May 2017

* Filing, copying documents

* Handling account cancelations

* Accepting payments, completing bank deposits

Personal Shopper, Dean & Deluca Oct.2015- Jan. 2016

* Taking orders over the phone

* Accepting payments

* Gathering detailed information for shipment

Customer Service/ Collection Rep., Protection One Sept. 2008- April 2013

* Collecting money

* Making payment arrangements with customers

* Handling residential and commercial accounts

Lead Teller, Conway Bank May 2008- Sept.2008

* Maintaining good customer service

* Accepting deposits and withdrawal, loan payment

* Balancing volt cash and teller cash

Customer Service Rep., Protection One May 2005- May 2008

* Scheduling service for alarm systems

* Troubleshooting with customers

* Making payments and excepting cancelations

Customer Service/ Cashier, Kohl’s April 2004- May 2005

* Returning apparel

* Making payments

* Checking out customers

Customer Service/ Lead Cashier, Office Depot Oct. 2002- April 2004

* Maintaining good customer service

* Return office products

* Cashier handling credit and check cards

Scanner, United Parcel States June 2000- Oct. 2002

* Scanning and package handling

* Sorting and preparing small packages for shipment Customer Service/ Cashier, Dillon’ s Feb. 1999- June 2000

* Maintaining good customer service

* Returning food products

* Cashier handling credit card and check cards

Customer Service/ Lead Cashier, Food 4 Less Aug.1996- Feb. 1999

* Maintaining good customer service

* Balancing cash drawers

* Handling credit cards and debit card

Education

Models & Images Sept. 1998 – May 2000

* Building confidence

* Self image

Barton County Community College Aug. 1997 – May 1998

* General Studies

Great Bend High School Aug. 1993 – May 1997

* Graduated with a high school diploma

* General studies

References

Lisa Cole (316) 651- 6069

Pam Bowden 316-***-****

Ashley Gainer 316-***-****

Stephen Nicholas 316-***-****

Angela Secrest 470-***-****

Contact this candidate