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Customer Service Business Management

Location:
Saint Paul, MN, 55102
Salary:
20.per hr
Posted:
October 09, 2023

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Resume:

Angela.A.Doerneman

**** ********* ****** *** St. Paul, MN 55130

Phone 651-***-**** or ** adz9ow@r.postjobfree.com OBJECTIVE: To obtain a position with an established company that will provide future advancements, using my established background and programs through college. QUALIFICATIONS: Proficient in office procedures including Microsoft Office, Excel and three unique software billing systems. Experienced Receptionist, Secretary, Manager, Licensed Collection Agent including personnel supervision. I am proficient in clean room procedures I’m a detailed individual with established work history with both, individual and group environments. EMPLOYMENT:

12/2020 to current

Express Employment professionals. Based out of Forest Lake MN (Temp) 08/2017 to 07/2018.

Adkore staffing. ( Prime Design ) based out of Mlps. A temporary and or contract-to-hire assignment. Daily functions include filing all invoices entering all data of the invoices as well as printing collating and distributing all parts manuals per customer's orders as well as ground shipping.. 05/2017 to current Masterson's personnel based out of west st.paul working temporary/ short term assignments

01/2017 to 04/2017 Areoteck staffing professionals based out of shoreview MN Tundra - Operation of extruder press 200-lb wheel weight (White Bear Lake,MN) 08/2016 to 12/ 2016 : Entegee Staffing Professionals, Based out of New Hope MN Last position: Molex Inc. Inner layer assembly with in a clean room setting ( Saint Paul, MN ) 05/2014 to present: Express Professionals, employment agency covering the south metro area, ( Ex: Lakeville, Farmington & Burnsville).

Last position: Bass Flex Packaging, operating a press that makes multiple sized bags as well as multiple varieties of film. ( Supervisor: Andrew / Brian) Lakeville, MN) assignment ended. 11/2014 to 03/2015: Goodwill Easter Seals

Production/Customer Service: Working part-time in production area which included processing materials donated to fill store with re-salable product. ( Curt Neilson ) 8/2014 to 11/2014 Express Professionals, employment agency covering the south metro area. Imperial Plastics, Production work on injection mold press. 05/12 to 10/13: High Crest Apartments, Vadnais Heights, MN Live-in Apartment Manager: for a rental property of approximately 250 units. All office/management duties for the complex including the screening and leasing of potential renters for the property. Collections, maintenance, rental move-in’s and move-outs were within management duties. (Left after the one year agreement was honored.) (Christina King)

4/11 to 3/12: Banyon Data Systems, Inc.,

Burnsville, MN

Office Managerial Experience: Customer Service/Software Service Representative providing software support for billing and accounting systems to clientele nationwide. Position required in-depth knowledge of systems and their usage. On site system support was also provided. 3/09 to 08/10: Alliance One

Mendota Heights, MN

Licensed Collections Agent: In their legal department handling first party collections. Skill set for this position requires verbal ability and strong customer service skills following all FDCPA rules in a group environment.

2005-2006: NCO Financial Systems

Mendota Height

Collector: Inbound and Outbound call representative for a national call center working client specific, following all FDCPA rules. The working environment was approximately 450 individuals. The skill-set was based on verbal ability & strong customer service in a group environment. (Megan Cunningham 612-***-****)

2003-2005 Manders Diesel Inc.

Lakeland, FL

Yard Manager/Office Assistant: All office duties necessary for a smooth running office including, filing, invoicing, documenting inventory. A unique part of the job included organizing and planning the annual national action in Florida. Yard duties included running equipment fork lifts, Pettibone high-lift, D6 Dozer, skid loader for loading trucks for distribution of parts and trucks. (Andrew Manders

612-***-****)

Additional

2000 MTM Modeling & Business Management

A one-year program covering all areas of modeling including business management (that a working model will need to develop herself). Additional experience through sales and promotion working during the County Fair a National Model Show/Contest in TX. Education: Inver Hills Community College Associates Degree in Human Resources/ Business Management, 2014-present: Current student

Professional References:

Linda Soby (Soby & Assoc) 651-***-**** acquainted 15 + yrs Andrew Manders ( Manders Diesel ) 952-***-**** acquainted 13+ yrs Eric Lovas (prof/personal) 651-***-**** acquainted 5 + yrs Julie Ludgiw. ( Personal/Professional ) acquainted. 7yrs. 612-***-****



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