LYNNETTE DIPPON

Elk Grove Village, IL ***** Phone: 847-***-**** adz9n5@r.postjobfree.com

Summary

Accomplished leader and mentor in quality management demonstrating consistent quality and food safety system continuous improvement. Stays in tune to overall company and plant objectives while leading and supporting projects cross-functionally. Served in production, sanitation, corporate and non-profit district level roles using skills in planning, coordinating, detail review, initiative and resolving problems.

Skills

Sanitary Design Review Process and procedure improvement

Root cause and A3 analysis Internal Audits and training

Project manager, cross functional collaboration Six Sigma Green Belt

Food Safety: PCQI, SQF Practitioner, BRC, Regulatory Labeling, HACCP and Risk Mitigation

Experience

Quality Assurance Manager 5/2022 to 8/2023

D&W Fine Pack (PET Plastic containers for foodservice and retail) Elk Grove Village, IL

• Collaborated as a cross-functional team and connect with counterparts at other facilities

• Supported 60% reduction in OS&D in 2022 and tracking to another 50% reduction for 2023

• Conducted specification and process capability reviews using Infinity QS

• Facilitated box and pallet configuration improvements to reduce finished good re-processing

• Created consistency by introducing job aids for process improvement and built established process routines and procedures. Details are captured in the form of an A3 and presented.

• Prepared plant for compliance to SQF Packaging Code Standards: last score 98.

Quality Assurance and Plant Sanitation Services Manager 11/2021 to 5/2022

Campbells, Pepperidge Farm (Bread) Downers Grove, IL

• Balanced supporting plant objectives and corporate alignment for EMP, process control points, KPIs, program review, and complaint reduction

• Captured opportunity during two major equipment rebuilds, to educate line specific employees regarding complaints, opportunities and foreign material risk.

• Ability to manage, coach, and develop people, talent and skills. Conducted staffing assessment.

• Escalated the need for third party to conduct a full plant assessment on the pest control program including trap placement accuracy to mapping, onboarding training for new service technicians, and overall communication.

Quality Assurance Manager 10/2014 to 10/2021

Richelieu Foods, Inc. (Dressings and BBQ Sauces, Private Label) Elk Grove Village, IL

•Facilitated announced and unannounced third party audits and two FDA inspections

• Reduced downtime by modifying specifications based on process capability

• Changed technician independent work culture to cross functional support

• Responsible for Kosher, Organic and Halal certifications and pest control

• Pourables: audited packaging facilities and improved supplier preventive controls

• Supported new equipment design review, installation and documentation development for major equipment purchases and deep dive review of process flow of retail line

LYNNETTE DIPPON

Elk Grove Village, IL 60007 Phone: 847-***-**** adz9n5@r.postjobfree.com

Quality Assurance Manager 2/2009 to 10/2014

Compact Industries, Inc. (Dry powder mixes, Contract Packaging) St. Charles, IL

• Reviewed 20-25 full time and contract associates for a contract manufacturer of dry beverage mixes and covered production during high volume weekends

• Facilitated customer audits and inaugural BRC audit with 50% score improvement in the second year. The plant averaged one audit every 1-2 months.

• Upgraded all quality systems to new fortune 100 company standards

• Responsible for a million dollar budget

• Supported major plant/customer initiative and programs to close and expand areas of the plant for dedicated non-allergen production to reduce food safety risk

Quality Assurance Manager 9/2003 to 1/2008

H.C. Brill (Baker & Baker – Icings, Fillings, Laminated Dough) Elk Grove Village, IL

• Reduced time elapsed on hold closure by 42% and rejects reduced by 43%

• Initiated product weight reduction program with great success

• Exceeded customer’s minimum score card requirement of 99.7% complaint free for the first time since acquired as a customer

• Networked with vendors and customers and measured progress on improvements

• Safety team of 20 people reached over 1300 days without a medical recordable or lost time accident. Plant personnel at the time 780 days without a lost time accident

• Supported interplant product transfers due to manufacturing consolidation

Plant QA Manager and Corporate QA Specialist 6/2000 to 9/2003

Maple Leaf Bakery (Par Baked Frozen Bread) Franklin Park and Des Plaines, IL

Plant project management:

• Implemented conformance to specification program for measured operational parameters

• Food safety and quality holds reduced by 46%

• Increased bagel product shelf life in days by 26% by improving cleaning efficiency and air filtration

• Revived central safety committee and training program

Corporate project management:

• Organized corporate cross-functional team to review new and existing product process flow for costing, BPCS entry, and labeling generated through ESHA Genesis to improve system accuracy

• Supported inter-bakery transfers of major foodservice and retail product accounts

• Provided leadership for inaugural organic certification teams for two bakeries

• Traveled to support Maple Leaf Bakeries in procedure development and training during plant Quality Manager vacancies maintaining focus on quality and food safety system development initiatives

• Teamed up with procurement to develop raw material specifications

• Audited three internal bakeries

• LYNNETTE DIPPON

Elk Grove Village, IL 60007 Phone: 847-***-**** adz9n5@r.postjobfree.com

QA Cross Functional Supervisor 11/1991 to 6/2000

Nabisco Biscuit (Sunshine Biscuits, Inc. Cookies and Crackers) Niles, IL

• Built trust and mutually supportive teams in a cross-functional role with progressive responsibility in quality, operations, and sanitation

• Integrated Nabisco quality systems into Sunshine Biscuit written procedures

• Supported state, facility, and kosher compliance auditors

• Coordinated QA efforts during new product trial runs. Conducted process capability studies for specification development for over 30 product startups including one design of experiment. Supported corporate team including quality, R&D, and commercialization

• Provided leadership for two product teams that resulted in decreased consumer complaints, reduced breakage, decreased process variation, and increased cpk values that helped the Niles facility achieve the Quality President’s Cup Award

• Organized a cross-functional ingredient traceability team; served as team leader

• Optimized labor usage to increase production and equipment efficiencies. Diagnosed unfavorable line labor variance of $31,000 in one month for one product.

Education

Bachelor of Science: Agricultural Business with Food Science Emphasis

Iowa State University Ames, IA

Volunteer Service and Honors

Boy Scouts of America

Unit Level: Pack and Troop Scouter of the Year, Proud Parent of Two Eagle Scouts, mentored many youth during over 11 years of service for advancement

District Level: Order of the Heart Award, District Award of Merit, Eagle Scout Coordinator, District Commissioner and Wood Badge leadership trained

Council Level: Silver Beaver Recipient and Order of the Arrow Vigil Member

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