DENISE SILVA
***** *** ****** ***, ******** CA **562
********@*****.*** • Home 626-***-****
An energetic, highly motivated, professional with more than 25 years of successful Real Estate and account management expertise. Versatile professional, adept in marketing and able to work under pressure. Excellent communication skills, highlighted by presentation to all levels of management. Performances as follows but not limited to QCM, B2B relations, daily operations with tech knowledge, resolve contractual disputes, discuss and review contractual considerations and implementation, clear line of communication with the utmost professional scope of authority, mannerism and discretion, establish protocols and timeframe for compliance/non-compliance circumstances, determine and execute decisions that affect all aspects of the contract performance in the Field Service Property Preservation arena.
Areas of Expertise & Skills:
• Managing all aspects of corporate real estate portfolios. Achievement of business plans, financial and operational goals; including analysis, research, site inspections, negotiations, executing sale/lease contracts with property owners/lenders, and extensive escrow and closing background.
• Prepares and organizes plans, permits and records for duplication, errors and or filing. Prepares and writes a variety of reports and documentation including Risk Management reports.
• Development of teams into highly motivated, self-managed units. Skilled at completing projects on time and within budget. Development and implementation of maintenance by reducing maintenance costs, streamlining office processes.
• Proficient in MS Excel, Outlook, PowerPoint, Yardi, Salesforce, Rentpoint, Resnet, Pacer, REO Trans, Streamline, Encompass, Equator,Word, PPW, Reamsview, Prism and DocuSign. Experience:
Spectrum Solutions Acquisition LLC Sheridan, WY April 2024 - Present HUD Project Manager 4S/6S
• My employment at SSA was on standby from 8/2022 - 4/2024 due to the fluidity of the HUD Awarded start date. There were numerous legal challenges presented to HUD by other Contractors’ Protests to the 5 Billion Dollar FSM Award won by SSA.
• Project Manager for multi-state, specializing in Property Preservation. Overseeing HUD properties to ensure optimal property performance through strict systems and controls. Prepare projects and strategic recommendations to address repair bids, accounting, reconciliation, A/R and A/P.
• Successfully navigate and negotiate to minimize costs while maximizing the property’s presentation and profitability.
• Preparation and execution of contracts, vandalism and eviction. Possess good judgment in solving problems and ability to work well with others in a fast paced environment.
• Generate and review contracts, standing purchase orders and liens. Manage vendors, agents, utilities, legal council, clients to achieve property goals. Review acquisitions for completeness, accuracy, cost effectiveness and adherence to policies and procedures.
• Extensive and broad knowledge of the preservation industry and relevant external forces, with a significant understanding of business operations within the property preservation servicing and real estate industry. County of Riverside Housing Authority, Riverside, CA February 2024 - April 2024 Housing Specialist I
• Perform a variety of duties involved in the determination of applicants' eligibility and participants' continued eligibility for assisted Section 8 housing programs utilizing established timelines, agency policies, and federal regulations.
• Answer questions and provide information to the public; investigate complaints and recommend corrective action as necessary to resolve complaints.
• Conduct initial, annual, and special inspections for assisted units for the Housing Choice Voucher Program and related housing programs. Ensure assisted units comply with HUD requirements for decent, safe, and sanitary housing conditions. Advise and assist property owners and tenants of unit maintenance needs identified from inspections or complaints; conduct follow up inspections of completed work and repairs.
• Prepare and execute contracts between the Housing Authority and property owners; negotiate rent with property owners; calculate participants' rent; initiate the collection of delinquent overpayments from participants or property owners.
• Prepare reports on inspections and related matters. Perform related duties and responsibilities as required.
• Assist in the development and implementation of resident programs. Duties assigned may be either in caseload management or initial eligibility determination. Spectrum Solution Acquisition LLC, Sheridan, WY Jul 2022 to April 2023 HUD Project Manager 4S/6S
• Project Manager for multi-state HUD contracts specializing in Property Preservation. Receive and review repair bids, accounting, reconciliation, A/R, A/P from general contractors and vendors to minimize costs while maximizing the property’s presentation and profitability.
• Preparation and execution of contracts, vandalism, eviction, liaison to various multi-states. Possess good judgment in solving problems and ability to work well with others in a fast paced environment.
• Generate and review contracts, standing purchase orders and compare products. Manage vendors, agents, utilities, liens and their cost for department needs. Review acquisitions for completeness, accuracy, cost effectiveness and adherence to policies and procedures.
• Extensive and broad knowledge of the preservation industry and relevant external forces, with a significant understanding of business operations within the property preservation servicing and real estate industry. Financial Asset Services, Irvine, CA April 2018 to June 2022 REO Asset Manager/Property Preservation Manager/Assistant Accounting/Valuations
• REO portfolio of 300 plus assets Nationwide from Foreclosures to closings. Reviewed Broker's Price Opinion, appraisals and repair bids to determine marketing strategy and approved expenses for repairs.
• Preparation and execution of contracts, amendments and other sale documents to facilitate timely closings. Possess good judgment in solving problems and ability to work well with others in a fast paced environment.
• Maintained preservation on all properties from Safeguard and general contractors to minimize costs while maximizing the property’s presentation and profitability.
• Responsible for overseeing the completion of important transactional deadlines for each escrow to include but not limited to removal of inspection, loan, appraisal and repair contingencies as negotiated. Licenses, Certifications, and Affiliations:
DRE, Real Estate Salesperson, Active
Mobile Home License, Mobile Home Sales Agent, 2004. Expired Loan Processor, Certified Loan Processor, 2002. Active, Asset Management, REOMAC, 2000 Training:
Certification, First Tuesday, 2008 to 2020, 2020 to 2025. Buying Homes in Foreclosure, Protecting the Fee, Survey Course, 1031 Reinvestment Plan, Due Diligence and Disclosures, Fair Housing, Ethics & Agency, Trust Funds, Risk Management, 101 & Advance Underwriting and FHA/VA Underwriting.
Education:
Mt. San Antonio College, Walnut, CA-Completed coursework towards M.B.A. Business Administration (Feb 1987)
Honors and Awards:
Exceed Member Expectations, Courts and Records FCU, Pasadena, CA, 2001 Winning with Teamwork, Courts and Records FCU Pasadena, CA, 2001 Employee of the Month, LandAmerica Default Services, Irvine, CA, 2008 HUD top AM Rankings for 2S Listings, BLB Resources, Irvine, CA, 2011