Sharilyn Y. Palmer

Pontiac, Michigan *****

313-***-****/cell adz9mp@r.postjobfree.com

**/**** – 07/2023

MODIS/Adecco Staffing – ZF Automotive-Sales Operations Analyst

Processed purchase orders and updated prices using SAP

Provided volumes and EDI reports, monthly or as requested

Provided comparison reports using pivot tables and V-Lookup

Tracked projects in Sales Force to maintain timely processing and delivery of tools and parts

Maintained files in Sharepoint

Performed internal audits to track parts shipments and chargeback issues

Provided SWOT reports for sales meetings to adjust sales strategy

Retrieved various reports from customer’s portal

Liaison between plant and customer for specific issues

A/R collections on past due orders

Special ad hoc projects as requested

07/2021 – 01/2022

Syncreon – Bid Process Management

Assisted account managers with project management

Set up files required for bids into SharePoint

Tracked progress of bid process in Sales Force to provide timely delivery to customer

Prepared weekly reports on open bids

Set up meetings for teams to discuss progress of bids

Timeline management for each bid via Excel

06/2019 – 06/2021

RGBSI – ContiTech Automotive-Sales Operations Analyst

Reviewed quotes to verify correct prices, quantity and delivery location

Entered pricing for auto parts orders using SAP

Prepared monthly sales reports for global sales team (includes targeted and actual sales information)

Maintained customer contracts

Monitored customer sales portal (Covisint) for new orders to process

Aided with audits by providing the necessary documents requested

Prepared monthly and quarterly order change requests

Supported sales staff with administrative requests

Prepared presentations for budget meetings

09/2018 – 03/2019

CitiStaff – Ibiden USA Corporation-Sales Coordinator

Processed Requests for Quotes (RFQ)

Managed Purchase Orders (PO)

Handled Accounts Payable and Accounts Receivable for my respective customers

Resolved collection issues

Prepared new vendor requests

Updated forecasts

Tracked shipments

Used SAP and Microsoft programs to generate reports

05/2018 - 09/2018

DSG Staffing – Office Manager

Logged in candidates

Submitted health insurance to eligible employees

Scheduled meetings and appointments for CEO

Prepared unemployment documents

Processed child support documents

Scheduled drug screening and other health tests for candidates

Ordered supplies and equipment

08/2017 – 02/2018

Certus Automotive – Sales Coordinator

Processed RFQs (Request for Quotes) for account managers

Assisted customers with questions regarding their orders

Updated monthly IHS reports (automotive sales forecast reports)

Pulled CAD (Computer Aided Design) data from customers

Updated all sales reports weekly

Produced presentations, spreadsheets and other data for meetings

Tracked purchase orders

Worked with various departments to process order changes

Responsible for equipment maintenance

Travel arrangements for VP of Sales

Backed up receptionist

Events Coordinator

Audited expense reports

Provided general clerical assistance when needed

02/2012 – 08/2017

ABC Group Sales & Marketing – Executive Assistant

Provide clerical assistance to the VP of the Interior Business Unit of Sales and Marketing

Assisted Human Resources and Accounting

Provided clerical assistance on projects for Chrysler, Ford and Asian sales groups

Audited and processed expense reports

Processed accounts payables

Produced financial reports for the Chrysler and Ford sales groups, including tool costs and verifications

Trained all clerical staff, including contracted employees

Assisted Service Manager with electronically organizing contract files for ease of use

Planned company events

Travel arrangements, both domestic and international

Coordinated service calls for all office equipment

06/2010 – 12/2011

Optimal CAE, Inc. onsite @ GM - Assistant Candidate Manager, GM Dealer Development

Recruited candidates to be potential dealership owners

Initiated qualifying procedure for potential dealer candidates

Verified applicant’s information, including financial information

Assisted in planning business conferences

Maintained roster of qualified candidates to present to the region for consideration of opportunities

Scheduled non-qualified candidates for training programs

Oversaw the construction and maintenance of department's website

Developed department logo and brochure

EDUCATION:

1997 - 2000 U of D Mercy

B.S.A. Business Administration/Finance major

1988 - 1989 Detroit Business Institute

Accounting, Associate of Arts, Certificate of Completion

I possess advanced skills in Microsoft Word, Excel, PowerPoint, Outlook, Access and Publisher with additional experience using SAP, Covisint, Sales Force and SharePoint. I work well with teams and independently.

Contact this candidate