Samantha Kessler

I am an extremely dedicated, hard working, goal-oriented, organized, prompt, and precise employee, who does whatever need be to get the job, done correctly and in a timely manner while providing superb customer care to ensure customer satisfaction is obtained, word of mouth regarding a company make or break the chance of future success or failure! Columbus, GA 31909

adz9mf@r.postjobfree.com

+1-706-***-****

I am a 34 year old mother of 2 kids, my son is 11 and my daughter is 9, I was born and raised in Columbus, Georgia. I have an incredibly strong work ethic and was brought up to work hard for what I wanted in life and to always treat others the way you would like to be treated. I pride myself in the hard work and dedication to my employer. I do whatever need be to get the job done correctly and in a timely manner while while maintaining excellent customer service/patient care as a direct reflection of the company I am representing. Authorized to work in the US for any employer

Work Experience

Medical Assistant

Columbus Foot Care Associates - Columbus, GA

April 2023 to September 2023

Until very recently I was working full time at a podiatrists office where I did a plethora of jobs ranging from pulling patients and rooming them, removing any bandages they have had in preparation for the doctor. I was responsible for taking x-rays of feet and/or ankles, injections, sterilizing medical tools, stocking the rooms with the different items the doctors need to accommodate patients, verifying patients information prior to there appointment, entering all new patient demographic information into E-Clinical as well as fitting patients with shoe inserts, CAM boots, night splints, and surgical shoes as need be. Front Desk Receptionist

Peachtree Immediate Care - Columbus, GA

August 2021 to February 2022

I worked 12 hour shifts at an urgent care where I answered the phone, entered all patient demographic information, verified insurance, collected copays, balanced the money at the end of the day and provide excellent patient care.

Patient Scheduling Coordinator/New Patient Refererral Specialist Renal Associates LLC - Columbus, GA

April 2021 to August 2021

I alone scheduled for 5 different doctors and 4 nurse practitioners as well as handling the new patient packets, entering demographic information and verifying all insurances. Customer Service Representative

Anthem, Inc./Blue Cross Blue Shield of GA - Columbus, GA September 2017 to January 2019

I worked in a call center setting, taking mainly inbound calls from members who had questions regarding their health insurance plans as far as the copays, deductibles, coinsurances and out of pocket maximums worked and also answered or resolved any questions they may have had about claims submitted on their behalf, how they paid and processed as well.

Switchboard Operator/Medical Records Specialist

Horizons Diagnostics, LLC - Columbus, GA

August 2010 to May 2013

I worked in a small call center setting with 5 other women, answered mainly inbound calls for 6 doctors and one nurse practitioner which I made and changed appointments to satisfy each doctors particular schedule, also sent messages via E Clinical to nurses and doctors regarding medication refills, along with updates on patients health etc.

I worked as a medical records specialist as well, scanning paper charts into the EMR system and placing each item where it belonged in the patients electronic file. Handled incoming faxes, such as test results or blood work sent from other doctors offices or hospitals and made sure they were where the specific doctor wanted them so they would be sure to go over those results. Receptionist/Medical Assistant/Lab Assistant

Health Care First PC - Columbus, GA

January 2007 to August 2010

I was hired as a receptionist, I got paper charts ready for the patient to be seen by the doctor, verified insurance and collected payments, made and changed appointments, check in and check out, triaged, scheduled tests with other doctors offices and hospitals per the doctors request, assisted in minor procedures, answered the phones, learned a little about medical coding and did whatever I needed to ensure patients were taken care of, all questions and concerns addressed and they left the office feeling like they were family.

Cashier/Sales Associate

Walmart - Columbus, GA

July 2005 to November 2009

Rang up customers, handled different forms of payment, assisted customers with any questions or concerns they had and made sure to provide the best customer service possible. Education

GED

Tillinghurst Adult Education Center - Columbus, GA June 2006 to June 2006

Skills

• Learning Technology

• Medication Administration (7 years)

• Medical Terminology

• Medical Office Experience (10+ years)

• Medical Billing

• Administrative Experience

• Analysis Skills

• Basic Math

• Benefits Administration

• Customer Service

• Computer Skills

• Computer Literacy

• Cash Handling

• Data Entry

• Excel

• Financial Services

• Front Desk

• Guest Services

• Home Care

• Laboratory Experience

• Microsoft Office

• Microsoft Word

• Microsoft Powerpoint

• Microsoft Outlook

• Nursing Experience

• Negotiation

• Organizational Skills (10+ years)

• Office Experience

• Physical Examinations

• QuickBooks

• Time Management

• Vital Signs Experience (10+ years)

• Windows

• Web Services

• eClinicalWorks

• Cashiering

• Caregiving

• Home Health

• Patient Care

• Patient Education

• Patient Collections

• Urinalysis

• Diagnostic Evaluation

• Diabetic Care

• Medical Coding

• EMR Systems (10+ years)

• Insurance Verification (10+ years)

• Medical Records (10+ years)

• Triage

• CPT Coding

• Experience Administering Injections (4 years)

• ICD-9

• HIPAA

• Medical Scheduling

• Phone Etiquette (10+ years)

• Quality Assurance

• Phones (10+ years)

• Cashiering (10+ years)

• Documentation review

• Typing

• ICD-10

• Medical Receptionist

• Leadership (2 years)

• Clerical Experience (10+ years)

• Epic

• Filing

• Communication Skills

• Blood Sampling

• Research

• Office Management

• X-Ray (1 year)

• Experience administering injections (3 years)

• Sterile processing (1 year)

• Wound care (1 year)

• Anatomy Knowledge

Languages

• English - Fluent

• Spanish - Beginner

Additional Information

I have known since I can remember that my calling as far as my career is in the medical field, however, I am at a place in my life right now where I am not opposed to trying different jobs. I am dedicated to whatever job I am employed with, I do everything in my power to learn & grow within the company, I am an avid note taker, I ask questions whenever I am unsure and in essense I do everything I can to be the best at every possible position/situation I come in contact with as well and providing excellent customer service/patient care, as it is a reflection on the company I am representing.

Contact this candidate