Professional Profile

My Diverse background including, Office Management, Admin. Assistant, Records Management, Bookkeeping, Customer Service, and Account Management, makes me a valuable asset to any employer. I am a motivated, personable business professional with experience in multiple professional fields with 10 years in the Design/Build industry. With a talent for quickly mastering technology, I possess Microsoft Office Specialist certification and an CAPM certification, accustomed to managing sensitive, confidential records. Demonstrated history of producing accurate, timely reports, meeting deadlines while remaining flexible and versatile – able to maintain a sense of humor under pressure, Poised and competent with a demonstrated ability to easily transcend cultural differences.

Developed Skills

●Office Management/Administrative

●Project Tracking

●Bookkeeping/AP/AR/Acct. Management

●Record Keeping/ Database Management

●Contract Compliance

●Retail Management.

Primary Functional Expertise

●West One Hertz Group, Albany, Oregon (Part-time) 12/21 - Present

Administrative Support Service Dept. & Car Wash - Recording and transferring daily receipts, bank deposits, file maintenance. Run Safety Committee meetings, basic screening of applicants, new hire processing, training, supply ordering, compliance to policy, employment laws, and safety. Responsible for two car wash kiosk cash pulls, deposits and reconciliation, as well as monitoring kiosks online, troubleshooting working with automated car wash software

●Express Services, Eugene, Oregon 6/19-2/20

Administrative Support Specialist Temporary – Filling assignments as given. Administrative, Front Office Coordinator, Clerical, Office Assistant

●Wright Machine Tool, Cottage Grove, Oregon (Temporary) 6/19-1/20

Administrative Assistant - Process all sales orders from three divisions selling our machines, parts and accessories, maintaining databases, purchasing of all parts for manufacturing of machines, answer incoming calls, service invoicing, provide drawings to vendors, provide outstanding customer service, pick parts to fill orders and prep for shipping, inventory control, update vendor contact info, research alternative parts and vendors, maintain good relations with vendors, make travel arrangements. Work independently with minimal direction or training.

●Habitat for Humanity Cottage Grove Restore, Cottage Grove, Oregon (HFH Central Lane 1/18-10/18) 6/16-10/18

Retail Manager - Manage restore operations, recruiting and managing volunteers, working with various jobs programs through local schools and DHS, mentoring young volunteers, merchandising, determining inventory reduction needs, and resetting store after consulting with Restore Director to increase sales, Developed process, and procedures for restore operations manual, scheduling and coordination of donation pick-ups, driving for donations and fulfilling H.F.H. mission. Prepare a budget and present for approval from the Board of Directors. Increased sales 200%

●Isovolta Group, Inc. (Skyline Products) Harrisburg, Oregon 11/15-5/16

Accounting Assistant - Assisted Finance and Control Manager with daily accounting tasks using SAP software for an International company whose customer base consisted of nearly all the major airlines. Developed Accounts Receivable processes, wrote operating procedures for collections and bi-weekly statements and implemented A/R processes and procedures. Successfully achieved the goal for May of 2016 by decreasing aging receivables from more than 35% of sales to 15% by April.

●Advantage Precast Keizer, Oregon (Contract) 2/15-10/15

Office Manager - Mfg. of construction products, oversaw operations of business office with staff of six, training and onboarding. Advanced use of QuickBooks, Microsoft Office Suite, Adobe, email, and navigation of internet. A/R 250k monthly, cash receipts, monthly statements, collection of 20k in 2013 and 2014 receivables, credit checks, maintain database, filed right to lien, and processed conditional and unconditional waivers. A/P 150k monthly, verified accuracy matched to purchase orders and pack slips, audit vendor accounts as needed. Reconciled accounts, calculated bi-weekly payroll, including prevailing wage rates and certified payrolls. Processed garnishments, pay advances and created overtime reports. Administered benefits and calculated employer contributions. Maintained personnel files and payroll records. Oversaw multiple projects; Migration of email accounts from Go-Daddy to Office 365, moving daily backup to the cloud and with server replacement.

●So Delicious Dairy Free Springfield, Oregon (Temporary) 11/14-1/15

Transportation Service Specialist - Food and beverage manufacturer. Receive, print, and enter customer orders into load sheets. Go out for rates from Carriers, send out draft and final Bills of Lading. Track Shipments, confirm p-ups and deliveries, submit date changes, record issues into database, update database with daily confirmed deliveries and p-ups. Researching problems providing detailed explanations. Communicate daily with carriers to confirm scheduled appointments, rates, and to track problem shipments. Key person in Year End Delivery Audit, successfully acquired PODs for $11,000,000 in product deliveries for year-end billing

●Frank Kruit Floor Coverings Eugene, Oregon (Contract) 10/13-11/14

Administrative Manager - Provided administrative and bookkeeping services for two small specialty contractors. Including payroll, marketing materials, writing company policy and procedure manuals. Developing processes and company structure. Invoicing, Customer Account maintenance, tracked compliance of continuing education, insurance, and operating requirements

●Rollfab Metal Products Phoenix, Arizona 10/10-9/13

Administrative Manager - Managed all aspects of Administrative Support. Updated all corp. documents and product marketing materials. Design of new cover for Product Resource Binder. Produced product warranties Provided administrative support to the Owner/President and the General Sales Manager and Controller. Scheduling, travel arrangements and reception. In between controllers I took over those duties temporarily, created job postings, screened applicants, calculated payroll, performed electronic deposits and tax payments. Formed relationships with vendors and customers alike. Created filing and tracking systems and developed protocol for network access, use and organization.

●Inter Pack Industries Phoenix, Arizona 5/09-8/10

Account Manager, Reception, Trip Reduction Coordinator - Provided reception and administrative services to management, Maintained customer accounts, Acquired approvals for customer art and structures, Submitted ink draw-downs for customer approvals, Submitted orders to maintain customer inventory or per customer purchase orders, Coordinated shipments to meet customer requirements, Set up new filing system for largest customer account, Assisted management in ISO Certification process, Set up Trip Reduction Program, Attended monthly TR meetings, Maintained T.R. program in accordance with Maricopa County requirements, assisted with a complete plant software system change project

●City of Harrisburg, Harrisburg, Oregon 5/08-5/09

Minutes Recorder - Attend monthly Public Works sessions, Recorded an accurate account of topics discussed, Produced official minutes for the permanent City Records, Assisted City Recorder with production of verbatim minutes for attended and unattended Planning Commission meetings

●Oregon PERS, Benefit Payments Division Salem, Oregon Temporary (2 additional yrs. Temp PERS work 2003-2005) 1/08-4/08

Retirement Counselor - Verifying retiree data of more than 10,000 accounts affected by recent Supreme Court rulings and Senate and House bills, Researching archived files to validate information, Recalculating service time and employer contributions in affected accounts, Verifying salaries for recalculation, Using State specific software such as Rims, J-Clarity, FileNet and Data Prep State Databases, Manually invoiced members for overpayments of State retirement benefits

●Highlight Sign Corp Tigard, Oregon 3/05-12/07

Office Manager - Managed business office of an Electric Sign company, Full-cycle bookkeeping through financial reports using QuickBooks Pro, Human resource responsibilities, screening, interviewing, hiring, and terminations, Maintained all customer and vendor accounts, Created and organized new filing system as well as an archiving system, Assisted President with daily issues, Assisted in contract negotiations and monitored contract compliance, Scheduling of jobs and service accounts, Revised company policies, procedures and employee handbook, Maintained all living documents and corporate licenses. Assisted with acquiring and successful completion of a million-dollar project for Intel.

Education

●Employment Office, Eugene Oregon

NCRC (National Career Readiness Certification)

●TTY Career College, Phoenix, Arizona

CAPM (Certified Associate Project Manager #1462146) acquired 20 Oct. 2011

MOS (Microsoft Office Specialist Certification #8468964) acquired June 2012

●Lane Community College, Eugene, Oregon

Business Admin /Secretary

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