Matthew Pyers 203-***-****

adz9lc@r.postjobfree.com

OVERVIEW

I am looking for additional part time employment that would allow me to use my skills and experience in technical support, office support, computer support, and customer service fields. I am experienced with MS Office Suite and Google Suite.

EXPERIENCE

Technical and Office Support

CABLE, Inc. Newington, CT

2004-Present

• Provide critical logistic and organizational support for hundreds of week-long training sessions for police officers on dealing with individuals with behavioral health issues in crisis situations.

• Maintain and proactively troubleshoot the office computing, networking, and software environment.

• Manage detailed rosters, documentation, training resources, and inventory. Elder Care Caregiver

Newington, CT

October 2021-Present

• Care for an elderly woman with dementia.

• Provide companionship, safety, and eating assistance.

• Able to effectively work remotely during periods of sleep. Technical Support/Product Development/Computer Support Landice Randolph, NJ

1999-2003

• Provided phone and email based technical support and customer service for high end fitness equipment, working with a national network of dealers and service providers as well as end users.

• Developed and tested new display software, motors and motor controllers, heart rate monitors, belts, and rollers.

• Used AutoCAD to design new parts.

• Maintained and upgraded office servers, computers, printers, software, and phone system.

• Developed specifications for, tested, and implemented a customized software system including new accounting, purchasing, sales, order processing, and inventory management capabilities. Stevens Institute of Technology Mechanical Engineering Co-Op Program 1995-1998

• Stevens Institute of Technology - Wind tunnel construction and testing.

• VLV Associates - Manufacturing of medical devices in a clean room environment.

• CUNO, Inc. - Water filtration manufacturing and testing.

• CUNO, Inc. - Building a new assembly line in a new facility including layout, installation, and alignment of several 1000+ lbs. machines followed by testing and refinement.

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