Rocilyn Streifel

224-***-****

SKILLS

Office Admin/General Office Mgr Data Entry/Cashiering Sales, Customer Service

Accounting Clerk A/P, A/R, Billing, Payroll Adams (Timecard) Systems Software

Time Care Systems Solar System Timecard Purchasing Assistant

ADP, AccPac Accounting Ceridian, QuickBooks Pro 2000, 2005,

QuickBooks Pro Premier - Financial 2002, 2004, 2005, 2010 and 2012

QuickBooks Multiuser 2015 AS400, SAP, Fourth Shift Lotus and JD Edwards,

Email General Interoffice Inventory Control Liaison for Health Ins.

MS Office: Word, Excel, Outlook, PowerPoint SharePoint Foundations

HR Coordinator Srv & Mfg Receptionist ISO compliance

Call Center Customer Service Inventory Control Filing

EMPLOYMENT

Jewel/Osco PT January 2020 - current

Sales Tags applications

Viewing codes (checking expiration dates and removing from shelf)

Stock replenishment and returns

Floor Customer Service

Recently trained and performing Cashier position and Drive up and Go (DUG)

LGS aka The Labor Guys FT April 2023 – July 2023

Hired at QCSS offered only PT

July – September 2023(worked 2 jobs Jewel and this )

Customer Service for the client Ready Refresh regarding water dispensers being scheduled for cleanings

Outbound Call Center 55+ calls/day

Courtesy calls for DAV (Disabled American Veteran)

Cold Calling for Astec Roofing

Outbound Calls of 200+ calls/day in 6 hour days

*Remote position

Express Personnel contracted October 2020 – February 2021

Hired at Dovenmuehle Mortgage, Inc

February 2021- November 2022(worked 2 jobs)

WAH Customer Service for mortgage holders the client were over

300 banks

Inbound Call Center 45+ calls/day

Cashiering

Angelo’s Food Market PT/Weekends only January 2020 – March 2020(worked 3 jobs)

Deli

Sales

Cleaning and sanitizing

*Remote position

Apex contracted July 2019 – December 2019 (worked 2 jobs)

Hired at AllianceRx Walgreen + Prime December 2019 – August 2020

Patient Care Coordinator aka Customer Service and order taker

Call Center, 70+ calls/day

April 2019 – May 2019

Capsonic Automotive/Group Temp through Skyline/Atlas/Hy-R-Up staffing

Accounts Receivable in morning

Accounts Payable in afternoon

Office Administrative with Receptionist duties 50-80 calls/day

Baxter (Contracted through Aerotek) September 2018 – January 2019

Third Shift

Trained to be ISO compliant in all duties

Inspector of IV bags

Cleaned Finishing Rooms and Fill Rooms

Cardinal Health September 2017 – July 2018

Night Shift

Ability to operate R.F. computer while scanning and shopping for customers items

Picking and then packing items in most efficient way of utilizing shipping box

Trained three individuals as Temporary

Worked with management to have safety issues resolved

Peapod (Temp-to-hire - Banner Personnel) April 2015 – September 2017 (worked at Ace also)

Third Shift Product Selector/Shopper

Ability to operate R.F. computer while scanning and shopping for customers items

Picking and then packing items in most efficient way of utilizing shopping bag

Worked within a unified team to complete customer orders for delivery

Memorizing numbers and count for timely picking for next section on assembly line

Operating with all departments for completing tasks and cross-training.

Ace Hardware Home Center September 2014 – April 2017 (worked two jobs at same time)

Cashier/Receptionist/Sales Associate

Cashiering, cash handling of A/R, assisting with signing up for Ace Rewards and transactions at the point of sale, utilizing my verbal and typing skills

Receptionist of a 6-line phone system, paging, transferring, and customer service 20-80calls/day.

Sales including receiving awards and bonuses for performing outstanding sales

Team member of performing anything that has been asked of me to do

ITW Paslode (Temp through The Agency) September 2012 – March 2013

Office Administrator/Purchasing Dept. /Warehouse order picker

High volume data entry from company conversion of every part number, and price

Reviewing reports of customers’ orders

Picking and packaging the order along with placing shipping label on box

Performed other related duties as required for Purchasing, Customer Service and Accounting departments such as learned UPS/Fed EX, US Postal Office label systems

Walden Oaks Apartments (Temp through The Agency) November 2012 – February 2013

Accounts Payable Clerk/Office Administrator

Process Accounts receivable.

Alpha/numeric data entry

Track incoming payments

Receptionist, greet visitors, answer 5 line phone, maintain front desk area 30-60 calls/day

General office support duties as assigned

Performed day to day financial transactions including verifying, classifying, computing, posting and recording accounts receivable data

Prepared bank deposits

Assisted with the reconciliation of the accounts receivable ledger to ensure that all payments were accounted for and properly posted

Verified discrepancies by and resolved residents’ billing issues

Facilitated swift payments of rent owed by sending bill reminders and contacting residents via a collection call with outstanding accounts

Generated financial statements and reports detailing accounts receivable status

Typed memo’s and kept excel records of peoples interest of becoming future resident

Performed other related duties as required such as what you have posted on your job posting

One Special Car, Inc. (Went out of business) May 2009 – January 2012

General Manager/Office Administrator/Full Charge Bookkeeper/HR Coordinator (key-holder)

Receptionist duties, incoming calls on multi-line phone system, voicemail and paging

Coded and entered vendor invoices then printed checks

Billed customers and reviewed for correct general ledger accounts were debited or credited

Processed employee timesheets, printed payroll checks and prepared monthly and quarterly tax returns

Reconciled all bank accounts from monthly bank statements and credit card merchants

Reconciled Aging Accounts Receivables report against the Balance Sheet and against the General Ledger

Printed all accounting reports such as; Income Statement, Statement of Owners’ Equity, Balance Sheet, Cash flow and Inventory list

Received business to business collection calls utilizing research skills

Implemented auto body contracts for purpose of collections from either customers or insurance company

D L S (Contracted by Delta-Pharma Temp to Perm) Apr 2007 – Oct 2008

Accounts Payable Associate Corporate Level

Ordered office supplies and distributed mail

Maintained all service contracts for office equipment

Charged expenses to accounts and cost centers by analyzing invoice, and expense reports, by recording entries at corporate high volume of Accounts Payable

Paid vendors by monitoring discount opportunities, and verified federal id numbers

Resolved purchase order, contract, invoice, or payment discrepancies and documentation; insuring credit was received from outstanding memos

Handled high volume inbound business to business collections calls

Kept records for timely processing into AccPac Accounting software

Collected W-9 forms from Vendors and maintained confidential files

Disbursed petty cash by recording entry; verified documentation

Performed other related duties as required

College and Other Education

MicroTrain Technologies Completion 2013

Certificate of completion

Microsoft Office Suite: Word, Excel, Outlook as well as QuickBooks training

McHenry County College 2012

Associate of Science Degree (AS) – Major in Math with focus on Accounting

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