Bryan Miranda

Saint Petersburg, FL ***** adz9k3@r.postjobfree.com 757-***-****

Professional Profile

Enthusiastic and technically sophisticated professional with robust knowledge and skills in providing help desk support / analysis to automate complicated business processes and optimize operating stability. Proficient in monitoring network activity, installing and configuring systems, performing extensive system updates, and accurately diagnosing technical problems. Ability to support teams for effective implementation of innovative solutions while removing barriers and spotting opportunities to move quicker. Excel at prioritizing and completing tasks in a timely manner to generate positive results. An engaging presenter and highly skilled communicator, capable of building solid relationships with diverse stakeholders and devising resolutions to complex challenges. CORE COMPETENCIES

Help desk Support / Analysis

System Installation / Configuration

Process Redesign / Improvement

Technical Database Management

Issues Identification / Resolution

Client Experience Management

Multitasking and Self-Discipline

Written / Verbal Communication

Equipment Repair / Maintenance

Team Collaboration / Leadership

Detail-oriented Mindset

Effective Time Management

Quality Assurance and Testing

End-user Training or Support

Transportation Coordination

PROFESSIONAL EXPERIENCE

Lot Porter / Transporter / Photographer WAYLEN BAY MARINE, Clearwater, Florida 2017 to 2018 Coordinated the seamless transportation of multiple boats, motorcycles, and ATVs from St. Augustine to Miami while ensuring strict compliance with applicable safety protocols and company standards. Optimized day-to-day operations by scheduling work assignments, setting goals and priorities, delegating tasks to colleagues, and directing the work of subordinates. Key Achievement:

Received positive feedback for demonstrating dedication and a strong commitment to work ethics and good employee relations. Construction Mechanic UNITED STATES NAVY, San Diego, CA 2014 to 2017 Performed troubleshooting and hands-on repairs to optimize operating stability of machines. Identified and evaluated root cause failures by utilizing electronic tools and advanced troubleshooting methods. Ensured stringent adherence with pertinent health and safety guidelines to embed a secure environment and maintain optimal condition of the equipment. Key Achievement:

Supported end-to-end management of diverse functions while consistently meeting critical deadlines and addressing key issues. Enlisted United States Navy DECK SEAMAN AT USS ROOSEVELT (DDG 80), Jacksonville, FL 2012 to 2014 Ensured seamless execution of routine deck-related tasks to revitalize performance and initiate a productive change. Responded to a large number of inquiries and provided required assistance to develop a culture of performance excellence. Prioritized responsibilities to complete simultaneous assignments within strict time constraints and challenging environments. Key Achievement:

Oversaw maintenance of multifaceted equipment and tools for US Navy's heavy-duty Civil Engineering Support Equipment (CESE), with consolidated value in excess of more than $304K. EDUCATION AND CERTIFICATIONS

Associate Degree in Cybersecurity - Saint Petersburg College, Saint Petersburg, FL (In Progress) Associate Degree in Information Technology - Keiser University, Clearwater, FL (2019) Associate of Arts Degree in Economics - Stann Creek Ecumenical Junior College Dangriga, Belize Blockchain Certification Course - Launchpad (2021) Completed CS50's Introduction to C Programming (2021) Certified RV Technician (2018) FAA Certified Drone Pilot (Part 107) TECHNICAL SKILLS

Social Media Account Manager Tax and Accounting by the Bay, Microsoft Office Suite, Adobe Creative Cloud Products, LAN Configurations, Hardware Upgrade, AWS Cloud

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