Inna Katarzhnova

504-***-**** adz9iw@r.postjobfree.com New Orleans, LA

EDUCATION

Academy of Professional Education of Beauty Industry Specialists Kyiv, Ukraine Specialty, Cosmologist/Esthetician April 2021

Interregional Academy of Personnel Management Kharkov, Ukraine Master’s Degree, Finance and Human Resources January 2003 Kharkiv State Polytechnic University Kharkov, Ukraine Master’s Degree, Business and Management February 1998 EXPERIENCE

Catholic Charities Archdiocese of New Orleans New Orleans, Louisiana Case Manager/Refugee Service March 2023

• Manage support a caseload of 36 clients

• Submit applications for SNAP, Medicaid, FITAP, Social Security number and for DMV office for clients and follow up with these departments

• Enroll clients in English Secondary Language classes and monitor their attendance

• Request Refugee Cash Assistance checks for clients and communicate rules and requirements to clients

• Conduct assessments to identify client needs, analyze their budget and expenses, and fill out Financial documents

• Order and distribute school supplies for families in need

• Teach and coach clients on how to open a bank account, access their payroll information, and upload checks

• Explain client’s laws in order to protect their status as Refugees. Research legal and policy updates

• Help clients to integrate faster in the US by to employment and is connecting to nationally community Emotion Hub Med Spa Kharkiv, Ukraine

Owner, CEO, Manager, Bookkeeper, Cosmetologist November 2020 – February 2022

• Researched and created a business plan to open a med spa that served 300 regular customers for weekly sessions

• Managed the salon by hiring up to 5 specialists, and conducted accounting, bookkeeping, and payroll

• Developed an appointment scheduling system and created a personal membership card to track services

• Identified marketing strategies, designed graphics for print, digital, and video advertising RMD Invest, LLC Kharkiv, Ukraine

Manager of Commercial Real Estate, Project Manager February 2014 – December 2019

• Managed 7 commercial buildings measuring 37670 square feet and supervised 11 staff members

• Searched properties using real estate market analysis, developed project concept, designed work plan for construction

• Built a business plan, prepared expense reports and flowcharts, analyzed cost minimization, calculated budgeting and forecasting

• Supervised construction, repair, and maintenance work and secured lease contracts, permits, property management, and monthly payments

• Conducted marketing research, assessed competitors in the area, advertised, and reached out to prospective clients, Social Media Marketing

Alean, LTD, LLC Kharkiv, Ukraine

Manager of Commercial Real Estate, Project Manager October 2010 – February 2014

• Managed 3 commercial buildings measuring 16145 square feet and supervised 7 staff members

• Drew up business and construction plans by evaluating pricing, developing policies and the project concept

• Hired contractor companies, created and signed contracts on behalf of the company with contractors and tenants

• Analyzed real estate market, assessed competitors, and searched for potential properties

• Calculated and prepared budget taxes, accounting, bookkeeping, and payroll Concern AVEC and Co, JSC Kharkiv, Ukraine

Management and Brokering Manager December 2009 – October 2010

• Managed 2 commercial buildings measuring 60270 square feet and supervised 5-10 team of staff members

• Communicated and scheduled services with tenants, service providers, and insurance companies

• Organized and scheduled repair, construction, and maintenance work of facilities

• Prepared lease agreements, contracts, invoices, receipts, reconciliation acts, financial and operational reports

• Controlled company budget and payments from tenants and expenses related to their occupancy Telesens Holding, LLC Kharkiv, Ukraine

Head of the Office Center April 2007 – December 2009

• Managed 3 commercial buildings measuring 81800 square feet and supervised 4 staff members

• Calculated and prepared budget taxes, accounting, bookkeeping, payroll, financial flowcharts, and operating expenses

• Provided customer service to tenants with everything necessary within the infrastructure of the facility ROSSA, JSC Kharkiv, Ukraine

Financial Manager January 1998 – April 2007

• Calculated annual budget, identified and paid for utility and operating expenses

• Prepared taxes, accounting, payroll, invoices, waybill receipts, international economic contracts

• Managed and developed financial flowcharts as well as expense, financial, and operation reports

• Conducted banking procedures by opening accounts, opening lines of credit and monitoring expenses SKILLS

Computer: Microsoft Office Suite (Microsoft Word, PowerPoint, Microsoft Excel), Windows, Chrome, Adobe Acrobat, Bumpix, banking software, Client Track, Microsoft Team, Zoom, Outlook Marketing: Canva, InShort Video Editing, Instagram, Facebook, Twitter Language: Russian (Fluent), Ukrainian (Fluent), English (Intermediate) Soft skills: Communication, Responsibility, Learnability, Ability to multitask, Attitude Change, Relationship Development, Skill Development, Team Productivity, Onboarding, Customer Experience, Policies & Procedures, Time Management TRAININGS

• Basic concepts of Case Managment/Refugee’s programs/ CCANO - 03/09/2023

• Laws Refugee’s programs/ CCANO - 03/10/2023

• Refugee School Impact program/ CCANO - 03/13/2023

• RCA program/ CCANO - 03/14/2023

• Client Track program/ CCANO - 03/15/2023

• Increasing Immigrant Integration and Inclusion Through Community Partnerships/ CLINIC legal - 05/04/2023

• Introduction to Case Management for Refugee Service Providers/ KAYA - 05/12/2023

• Basics of providing protection from the organization Save the Children/ KAYA - 06/08/2023

• Parole Program for Cubans, Haitians, Nicaraguans and Venezuelans/ CLINIC legal - 06/15/2023

• Special Webinar Series - Refugee Employment/ YouTube - 06/23/2023

• Make Immigrant Integration a Program Priority/ CLINIC legal - 07/11/2023

• Mental Health First Aid/ MHFA - 08-09/08/2023

• Time Management Fundamentals Course/ LinkedIn - 08/22/2023

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