Business Management General Manager
Resume:
HEATHER GLOGER
Cameron, Texas *****
254-***-**** - ***********@*****.***
PROFESSIONAL SUMMARY
High-energy Manager successful in building and motivating dynamic teams. Cultivates company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth. SKILLS
Program Development
Sales Team Development
Product Analysis
Market Growth
Vendor Negotiations
Employee Scheduling
Staff Training
Safety Assurance
Project Planning
Staff Development
Risk Management
Product Costing
Sales Expertise
Total Quality Management
Verbal and Written Communication
Project Management
Staff Management
Facility Management
Performance Evaluations
Budgeting and Cost Control
Administrative Skills
Problem Resolution
Safety Protocols
Time Management
WORK HISTORY
09/2014 to 03/2018 General manager
Fastenal
Processed financial documents including contracts, expense reports and invoices Worked with HR staff to track and update paid time off in an accurate and efficient manner
Managed payroll for employees at 4 different locations Produced and filed payroll reports every week
Prepared weekly payroll data for processing by the payroll coordinator Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information
Merchandising familiarity
Employee scheduling
Team training and development
Safety assurance
02/2018 to 11/2018 Administrative Assistant
Day & Zimmermann
Customer retention
Staff supervision
Supervision and training
Schedule management
Performance improvements
Trend forecasting
Vendor relationships
Goal setting
Cross-functional team management, Managed and adjusted personnel scheduling for 25-135 staff, monitoring resource allocation to provide optimal coverage and service
Set up, maintained and purged physical and electronic filing systems to keep records compliant and current
Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management Tracked expenses and documented records using excel EDUCATION
MBA: Business Management
University of Phoenix - Phoenix, AZ
Calm under pressure Hired and mentored core start-up team, working to outline initial company policies and procedures Set sales budget for all prime costs, loss of goods and controllables to improve cash flow Identified client business and operational needs and introduced services to provide solutions Identified and solved complex strategy problems to drive organizational goals Customer service Sound judgment Budgeting and cost control strategies Sales expertise Store Sales and outside sales Assessed each employee's individual strengths and delivered mentoring to improve upon weak skill levels Offered business management and leadership skills Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments Ensured supply met demand by overseeing all merchandising decisions, replenishment and inventory management Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications Monitored progress by establishing plans, budgets and measuring results Established departmental performance goals, set timeline targets for sales team and trained new employees Deliveries Elevated resource allocation, accurately controlling expenses Leverage expertise to devise and actualize corporate communication plans Bachelor of Arts: Business Management
University of Phoenix - Tempe, AZ
Associate of Arts: Business Management
University of Phoenix - Tempe, AZ
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