Philip Ekanem

** ****** * *** *, New York, New York, 10009, US • adz9gx@r.postjobfree.com

Disciplined Dining Room Attendant capable of efficiently seating customers and assisting wait staff to ensure a smooth and organized dining experience.

Professional with over 10 years of progressive experience in the field who is highly organized and detail-oriented. Ability to serve customers and increase loyalty while keeping dining rooms ready for any situation. With a strong foundation of service industry expertise, I am enthusiastic and personable. Maintains a clean environment by keeping tables and floors clean, keeping supplies stocked, and delivering requested items quickly. Dining Room Attendant with [Number] years of experience working in a food service environment. To foster customer satisfaction, highly skilled in providing excellent guest service and catering to seating preferences and special requests. High-volume dining

Customer service

Supply replenishment

Accurate money handling

Food and beverage pairings

Menu presentation

Table setting

Food station setup

Upselling techniques

Guest relations

Wine service

Dining area cleanliness

Wine knowledge

Food Runner

Bartending/Barback

Marketing - Bachelor of Arts - 2005

University of botswana - Gaborone, Gaborone City

waiter/manager - May, 2008 to June, 2022

Horus Cafe on A - New York, NY

Greeted customers and helped them with any questions they had. Oversaw customer deliveries and assisted with order fulfillment to ensure customer satisfaction. Provided attentive service and assessed guest needs ahead of time. Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries. Assisted wait staff with food delivery and guest requests on a timely basis. Used sales techniques such as suggestive selling and others. Transported dirty utensils, dishes, and trays to the kitchen to help with efficient cleaning. Assisted cashiers with customer payments and order documentation. Collected trash, wiped up spills, and removed trays to keep the customer areas fresh and clean. Kept track of the dining room's inventory and replenished it as needed. Kept a close eye on customers so that I could quickly spot guests who were leaving and clear tables for future customers. waiter/barback - August, 2005 to July, 2006

casbah Rouge - NEW YORK, NY

Kept enough condiments on hand and well-stocked drink stations on hand to meet expected customer demand. Transported dirty utensils, dishes, and trays to the kitchen to help with efficient cleaning. Assisted cashiers with customer payments and order documentation. Ensured exceptional guest experiences through attentive service. Efficiently transported food and beverages to the appropriate guests. PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY

First Aid/CPR Certified

TIPS certified

CERTIFICATIONS

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