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Marketing and Operations

Location:
Randallstown, MD
Posted:
October 09, 2023

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Resume:

Dele Ogundele, MBA

**** ****** **.,

Pikesville, MD 21208

443-***-****

adz9fx@r.postjobfree.com

Professional Highlights and Expertise: Business operations professional with strong commitment to excellent leadership and marketing principles that increase market share for clients. Key skills and competences include:

Graduate of Walden University with an understanding of how technology can bring

about social change and increase commercial opportunities in business

Extensive knowledge in the ability to appraise the context and quality of market segmentation, product customization to the needs of the customer, technology innovations in quantitative analysis, and the importance of marketing and its essential role in the growth of the organization.

Can manage search engine, PPC, and Facebook advertising campaigns on strict budget that produce quality leads.

Can work independently and thrives in a collaborative team environment.

Plan, direct, evaluate, and execute the activities of sales and marketing departments.

Experienced in all phases of creating websites and applications: from brainstorming and concepts to multiple design rounds, builds, testing, and going “live.”

Over ten years experience in coding HTML, WordPress, and resources for mobile and app SDK.

Over ten years experience with troubleshooting hosting and networking, Linux, Apache and MySQL issues.

Excellent listening and visioning skills that help to understand client expectations and meet them to the letter.

Excellent and effective interpersonal communication, writing, presentation, and customer service skills.

Organizational and leadership experience

Experienced in backups and cloud computing using Amazon Web Services (AWS) and other services.

Customer resolution strategies, market share, collaborative partnerships and relationships, and increased revenue.

Recognized for academic achievements, efficiency, and reliability in working independently and in team environments.

Resourceful in establishing objectives, organizing, and prioritizing tasks to meet them.

Expert experience in Microsoft Office; Word, Excel, Access, PowerPoint and Google Applications, and products. Canva, Gimp, HTML, CSS, WordPress, and Artificial Intelligence Chatbots.

Eager to learn new and emerging digital marketing technology.

I am a self-starter, well-organized, team oriented, and goal directed achiever.

EDUCATION:

1995: New School University, New York, NY: Film And Audio.

1999: College Of Staten Island, Staten Island, NY. Undergraduate studies.

1993-2006: Various sales seminars and technical training participation.

2004: Insurance Adjusters Certificate, Adjusters Insurance Schools, Inc. Scottsdale, Arizona.

2006 & 2007: SpeakEasy VoIP Telephony Network Partner Certification in VoIP Sales Agent, VoIP Site Surveyor, VoIP Installer, and Certified VoIP Representative.

Member of the prestigious American Telemedicine Association.

2013: Walden University, Minneapolis, MN: Bachelor of Science in Health Studies with concentration in Health Informatics. Magna Cum Laude.

2016: Masters in Business administration with specialization in marketing.

Experiences:

Business Manager / Developer

Randallstown Computer, LLC.

January 2010 – Present.

Manage online marketing campaigns that encompasses planning the materials for the ads, the landing pages, the autoresponder funnels, and follow ups.

Manage teams that provide remote and on-site PC hardware and software repair support to customers facing virus, spyware, and computer issues.

Work as the team leader in first-tier contracts that solve critical and complex computer, software, and website issues for small and medium businesses.

Under my leadership, my team have maintained a 100% rating with customers and tech job site like FieldNation.

Use Salesforce and can build CRM applications to plan and execute client projects, as well as up-sell in multiple locations simultaneously.

Led initiatives that have consistently grown this company to over 200 percent customer base and revenues that meets target every year.

Additional services supported includes:

Web: PHP / HTML / HTML5 / JavaScript and other languages required for hosting and building websites in web and mobile platforms. Manage and train teams of technicians that have produced great WordPress websites.

Mobile: Hardware and software repair for all Apple products and other phones running Android and Windows.

Mobile App: Leads the team for business app development for Native iOS and Android platforms.

Use Salesforce and developed other proprietary CRM applications from open source codes.

Manage this company's hosting network and clients' accounts in Windows, Linux, Apache and MySQL issues. Others work experiences include WordPress desktop and mobile websites.

Manager of Network System

Fundi Associates, Inc.

July 2005 - December 2009

Directed the recruiting and management of technical staffs for this information technology company.

Led the design and produced technology solutions for client networks and simplified operations that increase productivity by 30 percent.

Generated proposals and related presentation materials.

Led prospecting, virtual meetings with clients, and negotiate understanding of client needs.

Gained valuable experiences in Microsoft Office and other facets of IT infrastructures and support in codes such as HTML, PHP, and WordPress.

Advised board of directors on business development, efficiency, and privacy compliance issues.

Managed, coach, motivate, and supports technical workers to produce their best at every project.

Solutions Manager

Delenyc, LLC.

May 2003 - December 2005

Led teams of web developers that focus on Internet presence management for small and medium businesses.

My team met deadlines for many of the following products:

* Text Messaging and reminder Broadcast Services

* Google Plus and Facebook Business Pages -Set up and management

* Website development – PHP, Dreamweaver, and WordPress

* Website Mobile Optimization -Mobile websites for businesses to show up on every mobile devices

Managed Local Business Marketing for online presence -Google Places

Directed teams that provide website security administration -Wordpress security measures and plug-ins implementation.

Technical Team Lead

TekSystems, Inc. New York, NY

February 2002 - April 2003

Led technology teams that support and migration companies to other locations.

Worked to install/ reinstall and upgrade computer hardware and software. Troubleshooting WAN networks, routers, modems and printers.

Led teams in disconnect and reconnect companies moving to new locations.

Led teams in website development and roll out, windows server, and email system installations and consolidations.

Security & Customer Service Assistant

Exodus Communications, Hoboken, NJ

February 1999 - March 2001

Worked as a security and customer service assistant for physical and virtual access control and network monitoring.

Part of a team that plan, and execute disaster and business continuity plan.

Provided advice for security and privacy policies and reviewed backup plans on an ongoing basis.

Assisted customers with access issues and verification of credentials.

References:

Available on request.



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