Customer Service Representative
Resume:
I R IK A N E S H A
K U Y K E N D A L L
E D U C A T I O N
Victoria TX 77904
adz9ff@r.postjobfree.com
C O N T A C T
Edna High School
HIGH SCHOOL
S K I L L S
Adaptable
Problem-Solving
Computer Literacy
Time Management
Strong Communication
Active Listening
Dedication
E X P E R I E N C E
Amazon
Alorica
2020- 2023
2017 - 2020
CUSTOMER SERVICE REPRESENTATIVE
Identify and assess customers' needs to achieve satisfaction. Keep records of customer interactions, process customer accounts, and file documents
Assist with placement of orders, refunds, or exchanges Provide accurate, valid, and complete information using correct tools Identify and assess customers' needs to achieve satisfaction. Keep records of customer interactions, process customer accounts, and file documents
Assist with placement of orders, refunds, or exchanges S U M M A R Y
Highly skilled, detail-oriented professional with extensive experience providing assistance in a busy call center setting. Strong dedication to helping customers resolve issues and cultivating a positive image of the company. Excelling in both team environments and alone. Wal-Mart
2014 - 2016
CUSTOMER SERVICE REPRESENTATIVE
Identify and assess customers' needs to achieve satisfaction Assist with placement of orders, refunds, or exchanges Go the extra mile to engage customers
CUSTOMER SERVICE REPRESENTATIVE
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