MARY ADESUYI

Canada- Cell: 604-***-**** -Email: adz9ec@r.postjobfree.com

SUMMARY

Business Analyst with 6+ years of experience working on projects within Agile and Waterfall environments. Proven expertise in identifying opportunities, analyzing complex requirements, and implementing effective solutions. Adept at collaborating with cross-functional teams and stakeholders to achieve strategic objectives. Seeking a challenging business analyst role to leverage expertise in driving organizational growth, streamlining operations, and enhancing overall performance RELEVANT SKILLS

● Strong requirements engineering skills – elicitation, analysis, investigating, and documenting.

● Experienced in the facilitation of workshops.

● Identification and management of Risks, Issues, Dependencies, and Assumptions.

●Greatpersonalskills–writtenandverbalcommunication,interpersonal, negotiation, and persuasion.

●GoodexperienceinthemanagementofprojectmilestonesandGapAnalysis.

● Process improvement, vendor, and change management.

●Tools: JIRA, Confluence, Trello, Slack, Teams, Zoom, MS Visio, Lucid Chart, Power BI, SQL, MS Office, SharePoint.

● Methodologies/Framework: Project Management (Waterfall, Scrum), Kanban, SDLC, SWOT analysis, Root Cause Analysis, GAP Analysis, Surveys, Questionnaires, Process Modelling, Organizational Modeling, Interviews, Brainstorming, Focus groups, Requirement Elicitation, etc EMPLOYMENT HISTORY

Immigration, Refugees and Citizenship Canada July 2022-Present Business Analyst

● Conduct thorough requirements gathering utilizing various techniques such as stakeholder interviews and user surveys, and obtaining sign-off from the relevant stakeholders, resulting in a 20% reduction in scope creep.

● Develop and execute test cases aligned to business requirements which reduced defects reported by 40%.

● Write user stories, and design process flow maps to support effective application design and development.

● Facilitates backlog refinement with technical teams on Jira to increase understanding of functionalities to be developed and helped with estimation.

● Track change requests and manage requirements traceability matrix and issue logs, improving project documentation accuracy.

● Perform GAP analysis leveraging data insights to identify business process improvement opportunities, resulting in an increase in process efficiency.

● Document and produce As Is/To-Be process flows, requirements specifications, business rules, functional requirements, use cases, and wireframes. SGS Canada Inc. January 2020 - June 2022

Business Analyst

● Participated in various sprint events (daily stand-up, review, retrospective, planning, and daily scrum), and worked closely with the scrum master and product owner.

● Conducted comprehensive analysis of user needs and requirements, ensuring alignment with business objectives, resulting in the development of effective project plans and successful implementation.

● Utilized Microsoft Visio to create Flow Charts, Sequence Diagrams, and Use Cases to better interpret actors' roles in a system and how various system components interact, increasing system understanding and enhancing communication.

● Logged and monitored the resolution of tasks and defects in JIRA resulting in early issue detection and customer dissatisfaction, reducing issue resolution time by 40%.

● Prepared training manuals and conducted various user training on the upgraded system project.

● Involved in the vendor selection process – reviewing RFPs and statements of work to decide on the most suitable, negotiated discounts which resulted in reduced costs by 7.5%. Obafemi Awolowo University October 2016 -September 2019 Business Analyst

● Mapped out the ‘as’ and ‘to-be”’ processes using BPMN, documented these requirements, and received sign-off from business and technical stakeholders, ensuring alignment with stakeholders’ expectations.

● Managed User Acceptance Testing (UAT) by creating test plans, and test cases, and executing tests in order to reduce post-implementation issues.

● Created training materials and conducted end-user training sessions, resulting in increased user adoption, improved customer knowledge, and higher overall satisfaction with the system. Other Experience

Obafemi Awolowo University, Project Coordinator June 2013 -September 2016 EDUCATION

● Project Management Certificate, Coursera

● Professional Scrum Master I, Scrum.org

● Agile Software Development MBA, Job Hackers

● Bachelor of Arts, University of Ilorin

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