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Post Closing Customer Service

Location:
Santa Clarita, CA, 91354
Posted:
October 09, 2023

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Resume:

YOLANDA

QUIZON

adz9d0@r.postjobfree.com 626-***-****

Valencia, CA 91355

WWW: Bold Profile

PROFESSIONAL SUMMARY

My background is in the Mortgage Industry for over 20 years. Retired to help raise my grandchildren. My grandchildren are now thriving and in school. I am eager to go back to work on any entry level position. Stock Clerk, Customer Service arena, cashier, etc. SKILLS

Special Assignments

Tactical Communications

Bathing and Dressing

Mobility Devices

PROFESSIONAL EXPERIENCE

Babysitter My Sons - Chino, CA 01/2011 - 08/2023 Played games, worked on puzzles, and read books to young children. Communicated positively with children and guardians. Organized and cleaned home after activities by picking up toys and straightening up play room.

Prepared healthy, age-appropriate snacks and meals. Mortgage Funder On Call Staffing/ Essex Mortgage - Orange, CA 09/2010 - 01/2011 Communicated with clients, processing teams and other third parties to achieve prompt loan closings.

Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.

Worked with underwriters to fix application problems and resolve issues. Followed up with clients on missing loan documents, providing guidance on best way to complete application process.

07/2005 - 10/2009

Post Closing Coordinator Bank Of America/ Countrywide - Pasadena, CA Checked accuracy and completeness of all paperwork. Completed post-closing quality control evaluations of originated mortgage loans. Prepared and reviewed buyer, seller, HUD and other transaction documents. Worked with warehouse banks to manage shipment of collateral documents. Business Support Lead/ Post Closing Bank Of America - Brea, CA 02/2000 - 12/2004 Checked accuracy and completeness of all paperwork. Completed post-closing quality control evaluations of originated mortgage loans. Prepared and reviewed buyer, seller, HUD and other transaction documents. Worked with warehouse banks to manage shipment of collateral documents. Cashier Bank Of America Building / Cafe - Los Angeles, CA 02/1999 - 02/2000 Greeted customers entering store and responded promptly to customer needs. Built relationships with customers to encourage repeat business. Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Worked flexible schedule and extra shifts to meet business needs. EDUCATION

JF Kennedy High School - Guam, USA 06/1970

High School Diploma

LANGUAGES

Tagalog

Native or Bilingual



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