Keisha Smith

Chicago, IL 773-***-**** adz9cs@r.postjobfree.com

Discharge Planning & Executive Assistant

OBJECTIVE:

Familiar with working in a team environment, serving as a liaison between hospital units and patients and managing daily operations. Looking for a challenging position where my 20 years as an Executive Assistant is best utilized for professional growth. Highly qualified and skilled professional eager to work in the position as a discharge planner in a health care setting where my skills and knowledge will be utilized. Organized hospital Executive Assistant who prioritizes tasks while multi-tasking duties. Exceptional communication skills, health information technology, knowledge of patient care coordination and file maintenance. Experienced in working responsively with physicians, nurses, patients, and their families in several large hospital settings.

EDUCATION/ TRAININGS:

Olive Harvey College, Associates Program of Applied Liberal Arts 2016

CPI Certified

QUALIFICATIONS:

Strong organizational skills

Collaborated with interdisciplinary teams consisting of doctors, nurses, psychologists, social workers, nutritionists, occupational, physical and speech therapists, administrators and MDS coordinators

Excellent Oral and Written Communication Skills

Computer software proficiency

Make referrals for Home Care Agencies, Responsible for updating and getting approval by the doctors on all disciplines and the discharge plan to ensure safety when patients return home

Review the discharge plans with patients and families on the day of discharge

EMPLOYMENT EXPERIENCE:

Jackson Park Hospital 3/2014- Present

Emergency Room Unit Secretary

Ordering Supplies for the whole ER staff

Making arrangements over the phone for physician and patients

Filing and preparing medical charts for patients

Schedule all transfer for trauma patients’ transportations

Process all outside referrals forms for labs and physicians

Kindred Lakeshore Hospital 10/2001-11/2014

Unit Clerk/ Health Information Management Clerk

Responsible for scheduling outside procedures, surgeries and doctor’s appointments, organizing the unit, ordering supplies for nurses and patients.

Provide assistance to all physicians, patients, outside facilities and fellow associates with the retrieval of all pertinent medical information.

Handle all ROI requests, analyzing and assembling charts, as well as manage all 15- and 30-day letter correspondence to physicians, maintaining daily deadlines, and generating monthly reports.

Monitor physician’s delinquencies timeline pertaining to H&P, operative reports, discharge summary dictation, telephone and verbal orders.

Process and scan all missing reports to coders.

Responsible for the training of all new hires and college interns.

Provide coverage for switchboard operator, admit patient, verify patient insurance and assign patients rooms.

Transport patient to and from surgery appointment at outside facilities.

In charge of maintaining unit floor inventory.