Customer Service Management Team

KATRINA CHATMAN

936-***-**** **********@*****.*** Nacogdoches, US 75961

SUMMARY

Skilled in [Software] Labeling Document scanning MS Office Communications Organization Strong verbal communication Supervision Team management Team Leadership Data Management Self-motivated Customer service

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

SKILLS

POS Systems

Customer Assistance

Cash Handling

Customer Service

Ordering and Stocking

Staff Training

Customer Service Excellence

EXPERIENCE

Cashier, Exxon, May 2016-September 2023

Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans

Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls

Trained team members to work as cashiers in accordance with company policies and procedures

Looked over weekly sales circulars and kept track of price changes

Helped customers by answering their questions and completing their requests

Used cash registers and POS systems to request and record customer orders and compute bills

Counted cash in the register drawer to keep the register balanced at the start and end of each shift

Efficiently and accurately processed a large number of transactions

Was in charge of arranging and stocking [Type] merchandise

Add up all of the payments I've received throughout the day

Handled POS transactions such as checks, cash, credit card purchases, and refunds

Packer, Pilgrims Pride, January 2012-October 2015Nacogdoches, TX

Examined orders for labeling, packaging, and contents

Wrapped and boxed [Type] and [Type] items quickly and correctly, maintaining uniformity to meet fulfillment targets

Tool] was used to precisely measure product sizes, packaging equipment requirements, and packing options.

Cashier, Grand Cane Station & Restaurant, May 2010-September 2011Grand Cane, LA

Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans

Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls

Handled POS transactions such as checks, cash, credit card purchases, and refunds.

Packer, Tyson Foods Inc, July 2005-March 2009TX

Examined orders for labeling, packaging, and contents

Willingly worked extra hours and shifts to meet tight shipping deadlines during busy periods.

EDUCATION AND TRAINING

High School DiplomaLogansport High, Logansport LA January 2005GPA: . 3.27

Contact this candidate