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Pharmacy Technician Customer Service

Location:
San Francisco, CA
Posted:
October 10, 2023

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Resume:

Julia Stierch, CPht

*** * ******

Antioch, CA, **509, US

+1-925-***-****

adz98w@r.postjobfree.com

State of California Pharmacy Technician License 42390

Julia Stierch is a licensed and dedicated Pharmacy Technician with extensive experience in maintaining equipment, preparing pharmaceuticals, and providing excellent customer service. Her expertise includes managing patient profiles, processing insurance claims, and accurately calculating charges. With additional roles in inventory management and various leadership positions, Julia has demonstrated exceptional skills throughout her career. She holds an Associate Degree in General Studies and is certified by the Pharmacy Technician Certification Board (PTCB). Julia's commitment to excellence makes her an invaluable asset in the healthcare field.

Work Experience:

UCSF, Pharmacy Technician August 01, 2006 - November 01, 2021

Cleaned and maintained equipment and work areas, sterilizing glassware as per prescribed methods.

Prepared pharmaceutical preparations according to written prescriptions.

Managed and merchandised home healthcare products and services.

Maintained patient profiles, including comprehensive lists of medications taken by individual patients.

Processed medical insurance claim forms and records.

Calculated charges for medication or equipment dispensed to hospital patients, accurately entering data into the computer.

Prepacked bulk medicines and accurately labeled prescribed medications.

Priced stock and marked items for sale.

Provided prompt and courteous responses to telephone inquiries and requests.

Restocked intravenous (IV) supplies, adding measured drugs or nutrients to IV solutions under sterile conditions, preparing IV packs for various uses, including chemotherapy medication.

Ordered, labeled, and maintained the stock of medications, chemicals, or supplies, ensuring precise inventory data entry into the computer.

Ensured proper storage and security conditions for drugs.

Filed prescriptions that have been filled, maintaining an organized record of patient medications.

Transferred medication from vials to the appropriate number of sterile, disposable syringes, utilizing aseptic techniques.

Received written prescription or refill requests, diligently verifying that information is complete and accurate.

Received and stored incoming supplies, verifying quantities against invoices, checking for outdated medications in the current inventory, and promptly informing supervisors of stock needs and shortages.

Rite-Aid, Pharmacy Technician November 01, 1993 - January 01, 2010

Key Responsibilities:

Ensured cleanliness and maintenance of equipment and work areas, following prescribed methods.

Accurately mixed pharmaceutical preparations based on written prescriptions.

Managed and showcased home healthcare products and services.

Maintained patient profiles, meticulously recording lists of medications taken by individual patients.

Processed medical insurance claim forms and maintained accurate records.

Calculated charges for medication or equipment dispensed to hospital patients and skillfully entered data into the computer.

Prepacked bulk medicines and carefully filled bottles with prescribed medications, affixing precise labels.

Handled pricing and marking of stock items for sale.

Provided efficient responses to telephone inquiries and requests.

Managed the ordering, labeling, and counting of medications, chemicals, or supplies, ensuring accurate inventory data entry into the computer.

Maintained appropriate storage and security conditions for drugs.

Filed prescriptions that were filled, keeping a well-organized record of patient medications.

Expertly transferred medications from vials to the appropriate number of sterile, disposable syringes, employing aseptic techniques.

Received written prescription or refill requests and meticulously verified that the information was complete and accurate.

Efficiently received and stored incoming supplies, carefully verifying quantities against invoices and checking for outdated medications in the current inventory.

Proactively informed supervisors of stock needs and shortages, ensuring smooth inventory management.

Additional Roles:

Price Accuracy Coordinator

Loss Prevention Analyst (Internal Security Shopper)

Pharmacy Technician Trainer

Store Supervisor

Critical Loss Investigations

American Healthcare, LLC, Pharmacy Technician Assistant Manager For Client Services March 01, 1999 - December 01, 2001

Managed prior authorizations and T.A.R's for Medi-Cal.

Provided customer service for all clients, including conducting formulary reviews, drug studies, and drug reviews.

Handled insurance billing, drug conversions, therapeutic effects, and drug studies.

Education:

Contra Costa College, Associate Degree in General Studies, 2002

Thrifty Payless Drug Stores/Rite-Aid Pharmacy Technician Program, Vocational in Pharmacy, 1997

PTCB (Pharmacy Technician Certification Board), Vocational in Pharmacy Technician/Assistant, 2000



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