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Customer Service Quality Control

Location:
Livonia, MI
Posted:
October 10, 2023

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Resume:

Brian Blount

Taylor, MI *****

adz98e@r.postjobfree.com

+1-248-***-****

From January 2020 until June 2022 was dealing with health issues. June 2020 finger amputation, November 2020 surgery, January 2021 outpatient surgery, November 2021 stomach operation. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Customer Service Associate

AAA The Auto Club Group - Dearborn, MI

August 2022 to Present

Input Inbound receiving call emergency roadside request. Membership sign up and payments, roadside request and dispatching and call setup.

Machine Operator

Hercules Drawn Steel - Livonia, MI

October 2017 to January 2020

Use forklift to unload and load steel into steel drum, use micrometer to measure size of steel, in charge of die set-up and line changes, using schumag machine to run and input number per job. Plant Supervisor

Die Services International, LLC - Belleville, MI

August 2013 to October 2017

Responsible for 123 production and assembly line employees. Communicated performance and conducted performance evaluations.Directing, supervising and managing production and quality personnel. Managing a department, scheduling and overseeing production and payroll. Proficient at using MS office, Excel, Outlook, Globe tech, and Microsoft word. Adept at planning, goal setting, designing actions and managing progress. Dynamic and persuasive communication skills. Able to handle responsibility and work independently. Detail oriented and very organized.Maintaining and selecting tools, overseeing product principles and enforcing quality-control curriculums.Set and check product principles, investigative patterns of raw products or overseeing testing during processing, to make sure finished products are of prescribed excellence.

Expand and apply quality control and systems, examining production, maintenance, quality control, and other operational reports, to notice production evils. Consult among editors and decide efficient production techniques. Direct and organize processing, production, distribution, and advertising actions of industrial association. Managing and inspiring team of personnel and reviewing the work presentation of assistants. Supervision the production procedure, drawing up a production program. Oversee Robotics and assembly process for quality inspection and daily routine checks. Leadership and problem solving ability. Technical skills. Flexible and adaptable. Checking the production procedures and adjusting schedules as required. Expand budgets and endorse expenditures for supplies, resources, and human resources, making sure that resources, labor and tools are used efficiently to meet production targets. Collects reports regarding progress of work and downtime because of failures of equipment and machines to appraise production planning staff of production delay. Loading and unloading sheet metal and finished material using forklift and crane, loading and unloading rolls of sheet metal and die using heavy duty fork lift. Education

Other

Skills

• Excellent interpersonal communication skill. Capability to motivate others. Demonstrated capability to handle many projects. Knowledge of Excel, Word, MS Internet Explorer, and Outlook. Good judgment skill. Capability to make and handle production budgets. Basic writing, reading, and mathematics skill. Excellent negotiating, planning, and organizing skill. (4 years)

• Quality Assurance

• testing

• assembly

• Microsoft Word

• Machine Operator

• Packaging

• Manufacturing

• Forklift

• Welding

• Excel

• fast learner

• Data Entry

• Machining

• CNC

• Maintenance

• Management

• Production Planning

• Calipers

• Micrometer

• Quality Inspection

• Blueprint Reading

• Robotics

• Lean Manufacturing

• Computer Networking

• Quality Control

• Electrical Experience

• Mechanical Knowledge



Contact this candidate