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Business Analyst Information Technology

Location:
Laurel, MD
Salary:
115,000.00
Posted:
October 10, 2023

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Resume:

ADEGBOYEGA ADEKOYA

adz96v@r.postjobfree.com Laurel, MD 20723 Mobile 240-***-**** www.linkedin.com/in/adegboyega-adekoya-570a2224

INTRODUCTION:

●10+ years in IT Agile roles – PO/BA/SM and Agile Leader roles with lean and value delivery mind-set.

●20+ years of professional work experience in Business Consulting, Healthcare Information Technology (HIT), Human Capital Development, Manufacturing, Trading, Marketing & Logistics, and I.T. Consulting

●Experience in SAFe product development environment

●An experienced Facilitator with excellent communication skills

●Part of a team that set up and managed a 150,000 metric tons/year cement bagging plant

EDUCATION

Pan Atlantic University - Lagos Business School, Certificate in Business Management

UNIVERSITY OF LAGOS: Bachelor of Science, Mathematics & Statistics (Combined Hons.).

CERTIFICATION

SCRUM.ORG: Professional Scrum Master

Scrum Alliance: Certified Scrum Product Owner (CSPO)

SAFe: SAFe Advanced Scrum Master Course (5.1)

SAFe Product Owner/Product Manager Course (5.1)

PROFESSIONAL EXPERIENCE

ELEVANCE HEALTH INC. (formerly Anthem Inc.) Indianapolis, IN

SAFe Product Owner (Snr.) – Clinical Experience & Product Team Nov 2022 – Present

Supported the build of Elevance Health Inc. advanced Enterprise members’ health management system - Healthy Innovation Platform and subsequent integration/migration of legacy platforms/systems.

SAFe Product Owner in an Agile - DevSecOps product development Environment

Assumes a management role, focused on building and refining the product by translates high-level product vision into actionable tasks to understand stakeholders’ goals, pain points and expectations, thereby creating detailed user stories

Responsible for managing team’s PI EPICs, JIRA Align Business Objectives, EPIC Intake and Stories backlog prioritization, driven off of Product Manager’s Roadmap in the team's JIRA board,

Daily focus on tactics and development operations that aid to articulate how a required functionality is intended to be used by end user within the team’s budget and capacity ensuring delivery of MVP.

Collaborated with developers and other SME (Subject Matter Experts) to establish the technical vision and analysed trade-offs between usability and performance needs, while updating JIRA items (epics and stories) to reflect the latest information and clarifications from business stakeholders

Ensures that key deliverables are timely released, proactively performs basic UAT and oversee end-to-end testings to confirm that the software meets the business need, before granting PO Approval

Collaborates with team’s Scrum master in executing Agile ceremonies: refinement, PI Planning, sprint planning (Product Backlog Item sizing) and Retrospectives,

Facilitated on-time/on-budget 3 U.S. state Medicaid LTSS Task and Policy migration and implementations for over 28k members.

Produce the Release Notes for each bi-monthly Product Release and coordinates with L&D on training needs notification to, including member test cases as needed in the lower test environment

Conducts end of Sprint demos of the team’s Releases to the business stakeholders, Product Managers, Trainers, and the entire release train before Go-live.

Ensure teams adherence to JIRA Enterprise standards as outlined by the Product Management Team

NESTLE - DREYER GRAND ICE CREAM LAUREL, MD Business Analyst March 2020 – Nov 2022

Routinely gather and analyse Operations/production data from MES data for review and optimisation of processes as regards alignment or deviations from set performance indicators

Gathered and analysed business requirements and data for project and process improvement/automation efforts which led to a

Coordinated the process related training sessions and improvement activities that brought about an average of 15% increase in production output in 1st and 2nd Quarter 2021

Collaborate with systems controls and external vendors to finalize yearly MES application and systems UI designs via compilation and analysis of user requirements

Coordinated, through effective communication with Plant Managers, upcoming operational/production issues and proactively recommend improvement activities that respect the chain of command in the plant management team structure

Daily Communication and work with cross-functional teams to plan, analyse and manage production activities. response to production issues thereby achieving efficient production operations and reducing down-time

Actively developed, supported and supervised the continuous implementation drive of instituted production standards and Operational processes using gather data from observation and surveys with a bid to achieving improved production turnarounds

Supported the Production team in the development of practices and frameworks for process modelling and process improvement using BPMN 2.0

Periodical analysis of existing business operations by identifying the lags as well as manpower and material wastes in the operations, proffering solutions with a bid to improving process efficiency

LUMARK TECHNOLOGIES INC. WASHINGTON DC

Business Product Analyst – Feb 2019 – March 2020

GSA Systems Modernization Project – retirement of the legacy fleet brokerage/management system and the development of an more versatile and cloud supported business process and platforms

Elicited, analysed and prioritized requirements from engagements with over 56 U.S. Federal Agencies, evaluating the “As Is” Business Processes (as its relates to GSA –Fleet activities) in comparison with the “To Be” and identifying the GAPs as inputs for the updated GSA Workflow Processes using a mix of engagement methods – Individual, Task/job shadowing), Contextual Inquiry, Surveys and Focus Groups

Coaching of Scrum Team in Agile – Scrum development mind-set and framework so that the team can be efficient, work optimally and perform better.

Inspection and analysis of data(metrics) that relates to Operations efficiency as regards new system

Periodical analysis of existing business operations by identifying the lags and wastes elements in the operations, proffering solutions with a bid to improving process efficiency

Collaborated with projects Data Architects in identifying, reviewing, mapping and standardizing the databases using SQL tools with the aim of eliminating entry duplication/redundancy amongst others stakeholders ensuring alignment with GSA’s core purposes and are correctly implemented to achieve the desired automation, functionalities and design features in line with Federal Websites and Digital Services laws, policies, and regulations for federal agencies including Section 508.

Support the design of the Transformation process, Systems Technical Analysis of Alternative that will support of the new process and service offerings to the user community – onsite vs SaaS providers

Active member of the UX team – developed Personas and Journey Maps of varied stakeholders’ group

XCESA SOLUTIONS, MARYLAND

Business Solution Analyst August 2017 - Dec 2018 Managed a Healthcare Business Process Re-engineering consultancy service for a National HCO evaluating its policies and procedures, digital experience, data modelling, relationship, management and services with a resultant design of efficient Health Information Technology (HIT) that supported business flows and Administrative efficiencies using a Hybrid of Waterfall & Scrum Agile SDLC framework

●Carried out assessment and documented the current process and clients goals, analysis of GAP while gathering and prioritizing requirements with Product Owner for design of new HER system

●Assessed and analyzed the “As Is” Business Processes Model - using MS VISIO to create BPMN compliant Flow diagrams - identifying the touch points, inefficiencies/redundancies, bottlenecks, task duplication as inputs to create a “To Be” Workflow Processes and Standard Operating Procedures

●Created Business Functional and Non-functional Requirements documents, Features and User Stories and Acceptance Criteria, Use Cases Diagrams and Wireframes/Mock-ups that guided the development team

●Coached some technical team members on Agile Scrum methodology and Approach

●Implemented a mobile and web-based patient registration and appointment scheduling platform to improve patient/family experience with resulting information accuracy of up to 80%, platform adoption increase to 50% and 35% reduction in customer service activities within 90 Days of rollout

●Collaborated with the project QA engineers to holistically test websites based application functionalities, detect bugs, loopholes, and software glitches with black-box and functionality testing of applications and solutions

MADE BY CINCH PHOENIX, ARIZONA

Business Analyst/Scrum Master May 2014 – July 2017

Facilitated requirement Joint Application Development (JAD) sessions with project stakeholders to elicit business and systems requirements.

Coordinated the development team’s implementation of an eStudent Portal for Course Registration and Management in both web and mobile platform using Low code COTS

Effective use of Project Management and Collaboration tools like JIRA, MS Project, Wrike, MS Sharepoint, Google Docs in various projects for managing tasks and co-operating with project team

Supported a Java based loan application scoring solution that was integrated into a credit bureau reporting engine which searches and retrieves various data entry points on an applicant

Documented and analysed various Business, Stakeholders and Transition requirements on clients’ projects into tangible deliverables - user stories, workflow/process diagrams and UML diagrams.

Performed traceability for requirements, use cases, Front-end contents, test cases, to yield strong understanding of requirements dependencies.

Liaison person between the business stakeholders and development team to ensure a shared understanding of processes and expectations through effective communication and guidance

Carried out extensive research-based analysis on clients’ target industry and market environments to aid requirements and solutions development

Rendered support in the development of BI Dashboards for analysis of new application adaptation and usage reports to identify systems deviation and anomalies during the operational phase

Extensively Collaborated with other project vendor teams in setting up meeting, map data, rectify errors/bugs, test for data integrity and render post production support

Involved in the execution of projects’ test cases/scenarios as mentioned in the prepared written test plan testing for its functional and non-functional behaviour

MAGEN ROI CEMENT LTD. Lagos

Business Analyst August 2011 – February 2014

Worked with the PMO Director in implementing the organisation wide Project Standards, Project Governance Framework and Execution Methodologies.

Team member which documented the Alternative Technical Analysis and RFQ for the selection of Unit/Department systems/applications, Global MES and respective vendors selection criteria

Worked with successful vendors’ teams to implement organisations Unit systems and ERP system to managing product lifecycle - purchasing, manufacturing, finance, sales & marketing and distribution

Co-Managed procurement and integration of MES into existing siloed processes/systems through efficient communication with relevant stakeholders and SME on the systems updates and bug fixing

Documented functional requirements for the development and implementation of a robust COTS LIMS that is linked to the MES for product-batch lab-analysis, process and archival with regards to meeting compliance on products materials component

Developed and instituted plant-wide - lines and shifts - production Work Instructions based on exiting SOP which created over 35% improvements in quality and productivity.

WESTCOM TECHNOLOGIES & ENERGY SERVICES LTD Lagos

Technical Assistant to CEO - Market Development & Operations February 2008 – July 2011

Co-Authored periodic quantitative and qualitative analysis reports including market segmentation and sizing, market trend and competitive landscape analyses, client portfolio analyses, amongst

Develop briefing materials and reports for senior leadership to achieve their strategic buy-in

Conducted periodic Gap analysis to identify marketing channel usage trends and interactions focusing on possible efficiency state and prevention of customer-base erosion.

Supported the CEO office through collaboration with the Business Development teams in tracking new market channel expansions by creating monthly reports stating trends, exceptions and outliers

Initiated organisations internal process documentation and archiving system

LEADERSHIP & VISION LIMITED, Lagos

Functional Manager –H.R. Strategy & Research Jan ’05 - Nov ‘07

Documenting and analysing consulting team’s existing roles and processes, interviewing the team’s stakeholders (client organisation) to understand the broader context of their work, and initiating delivery process improvement

Development and implementation of various H.R.M systems platforms like TNA, Training Plans and Human Resources management policies in line with clients’ business goals and objectives

Lead consultant on Cultural Transformation Processes – proposal development, Gap analysis, recommendations, implementation, reorientation/reinforcement of resultant policies

Development of new products offerings after periodic strategic analysis through survey of the market

TOOLS AND SKILLS SET

Application Lifecycle Management: JIRA, Confluence, MS SharePoint

Desktop Productivity Tools: Microsoft Office Suite, Google Workspace, SharePoint

Framework: Scrum, XP, Lean, Kanban, SDLC, DevOps,

Testing: UAT coordination and System integration testing (SIT), Black Box Testing

Modelling: Wireframe (Balsamiq), Use Case, Business Process (MS Visio)

Elicitation Technique: Interview, Focus group, Document analysis, Interview, Workshop, Research

Product Roadmap / Requirement Management: User Story Creation, Backlog Management, Backlog Prioritization, Story Mapping exercise coordination, Persona and Journey Map development

Soft Skills: leadership Team management Customer Service Task/Process Prioritization Outcome Thinking, Problem Solving (5 Whys, Root Cause Analysis), Product Ideation

Data Visualization: MS Power BI, Micro Strategy, Tableau



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