RESUME

RAMYA. E

BJ- * P&T Quarters NSR Road,

Saibaba Colony,

Coimbatore – 641 011.

Mobile no: 709-***-****

E-mail: adz96b@r.postjobfree.com

OBJECTIVE:

To work in a stimulating environment where I can apply and enhance my knowledge, skill to serve the firm to the best of my ability.

ACADEMIC QUALIFICATION:

BBM.CA (Bachelor of Business Management with Computer Application)

Year of Study : 2010-2013

Project work : Effectiveness of sales delivery in “TVS Motor Company”

Passed with : 67%

Name of Institution : KG College of Arts and Science

Name of University : Bharathiyar University, Coimbatore.

H.S.C (Higher Secondary)

Name of the School : Ranganathapuram Girls Higher Secondary School

Medium of Study : English Medium

Year of study : 2010 – Passed Out

Passed with : 69%

S.S.L.C

Name of the School : Ranganathapuram Girls Higher Secondary School

Medium of Study : English Medium

Year of study : 2008 – Passed Out

Passed with : 77%

Computer Skills:

MS Office

MS Word

MS Excel

MS Power Point

Typing speed 40-60wpm.

WORK EXPERIENCE:

1. Company Name : Pitha Industries.

Designation : Office Admin.

Period : From August 2013 to February 2015.

JOB RESPONSIBILITIES:

Maintaining attendance report and submitting to the management.

Keep records and report up to date.

Preparing quotation, and sending to the required customers.

Organize and schedule meeting and events.

Preparing salary statement to employees pay slip.

Keep stock of office supplies and place orders when necessary.

Manage phone calls and correspondence emails, letters.

Submit timely report and prepare proposal as assigned.

Manage travel arrangements / appointments for the upper management.

2. Company Name : Dell Business Process Services India Pvt Ltd.

Designation : Data Entry and Cnv Sr.Rep

Period : From March 2015 to April 2016.

JOB RESPONSIBILITIES:

Receiving patients’ health records and go through it.

To check whether the document is clinical or non-clinical.

To verify there are no multiple patient name on the document.

To split all documents according patient name and document type.

Check whether the received data are in readable form.

Ensure that all the pages of documents are received.

Quick visual scanning is performed on the document.

Based on quick visual scanning, appropriate document need to be selected, within the listed category.

From the document, capturing patients details and filling the details in a structured manner.

Sending the documents to clinical QA team.

Feedback from QA team is noted, and corrective actions will be performed.

3. Company Name : Access Healthcare Services Pvt Ltd.

Designation : Data Entry Billing Executive

Period : From April 25th 2016 to November 2017.

JOB RESPONSIBILITIES:

To check data received from data capture team.

If there is a mismatch in the document, it will be corrected and send data to QA team.

To follow TAT- Turnaround Time as expected by the client.

To perform TAT process within 120 minutes.

To follow SLA as per the agreement.

The client expectation is ten thousand documents will do one error, in the non-clinical Athena process.

4. Company Name : Wave Online Services Pvt Ltd.

Designation : AR Associate Trainee

Period : From August 2018 to March 2019.

JOB RESPONSIBILITIES:

Review the claim allocated and check status by calling the payer through IVR or Web portal.

Ask a series of relevant questions depending on the issue with the claim and record the responses.

Prepare call notes, initiate or execute the corrective measures by sending necessary documents to payers.

Record the actions and post the notes on the customer’s revenue cycle platform.

Use appropriate client specific call note standards for documentation.

5. Company Name : HDB Financial Services Pvt Ltd.

Designation : TMO (Tele Marketing Officer)

Period : From August 2019 to February 2020.

JOB RESPONSIBILITIES:

To follow the leads by calling over phone and qualify the leads.

Qualified leads will be shared to marketing team.

Checking the marketing team, to follow the qualified leads.

Checking customer documents, and filling the customer documents in a proper manner and sending to credit team.

Credit team will give provide feedback according to CIBIL and Internal Policy.

According to the CIBIL score and internal policy loan eligibility status to be informed to the customers.

To develop good customer relationship by phone calls and follow up emails etc.

Maintain strong customers’ relationship for further business growth.

Create and maintain database of existing and potential customers.

Handled loans such as :

Personal Loan & Personal Loan with Collateral document (PLI)

Business Loan & Enterprise Business Loan (EBL)

Loan Against Property (LAP)

Loan Against Gold (LAG)

PERSONAL DETAILS:

Name : RAMYA.E

Husband Name : R. RAVISHANKER

Age : 30

Nationality : Indian

Religion : Hindu

Mother Tongue : Tamil

Marital status : Married

Children : 1

Languages : Tamil, English, Malayalam.

DECLARATION:

I hereby declare that the above mentioned details are true to best of my knowledge and belief.

Place: Coimbatore

Date: (RAMYA.E)

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