Post Job Free

Resume

Sign in

Service Delivery Administrative Assistant

Location:
Beacon Falls, CT, 06403
Salary:
18,000
Posted:
October 10, 2023

Contact this candidate

Resume:

VICTOR M. LEMBO

** ***** ******, ****** *****, Connecticut 06403

adz95i@r.postjobfree.com 203-***-****/203-***-****

SECURITY GUARD CERTIFIED ADMINISTRATVE/HR PROFESSIONAL

Implement efficient, cost-saving processes Consistent organizational service/delivery improvement

Seasoned administrative professional who uses investigative, analytical and collaborative abilities to both support and improve operational processes and procedures. Excellent organizational, planning and implementation skills, with the ability to translate processes into usable, effective tools. Self-starter with strong ability to multi-task while maintaining high quality customer support. Proficient in major word-processing, database and spreadsheet applications: SAP, MS suite, QuickBooks, Paychex Flex.

Executive Administrative Assistance

Interview & Onboarding Logistic Management

Business Tool Procurement

Budget/Allocation Management

Contract Labor Interface

Account Monitoring/Reconciliation

Business & Operational Strategic Planning

Sourcing & Procurement

Service Delivery

PROFESSIONAL EXPERIENCE

ESPN, Bristol, CT 2014 – 2022

Administrative Assistant II, Event Production 2014 – 2022

Office management and total administrative support for 7 directors and 50+ production coordinators, schedulers and managers. Responsible for inventory control of supplies, amenities and branded SWAG. Responsible for workstation management and procurement of all computer assets with responsibility for hardware and software applications.

SIKORSKY AIRCRAFT, Stratford, CT 2000 – 2014

Senior Administrative Analyst, Research & Engineering 2007 – 2014

Total office management of all requirements with Executive support of a Vice President, Director and 150+ associates. Managed onboarding logistics. Responsible for sourcing and procurement via SAP. Budget and Travel monitoring, reconciliations and compliance. Procured all computer assets with responsibility for hardware and software applications. Inter-departmental liaison with Facilities, HR, Security, Contract Labor. EHS responsibility for two engineering branches. ACE process improvement facilitator.

Managed all non-technical engineering functions providing the full/part-time/contracted technical community a consistent resource of support.

Monitored compliance regarding deliveries, payments and procurements: validating scope of work, budgetary impact, payment provisions, buyer interface.

Maintained ethical standards within the engineering branches, deploying required information/applicable rules when necessary.

Responsible for department moves/re-assignments using CADlite, for the arrangements.

Managed deployment/return of all computer assets resulting in significant cost-saving to the department.

Victor M. Lembo adz95i@r.postjobfree.com Page Two

Senior Administrative Analyst (continued)

ACE facilitator with multiple VSM/Kaizen roles, resulting in significant cost saving measures and process improvements for the engineering community and company-at-large.

Received Research & Engineering award for outstanding departmental support.

Trainer/Administrator, Engineering Government Programs 2002 – 2007

Coordinated data management reporting and statistics for Engineering Programs. Root cause analysis and resolution of internal customer training issues. Responsible for/procured all hard and soft materials for classroom instruction; logistics, scheduling and coordination. Specific Contractor interface for Earned Value Management, with emphasis on scheduling, compliance and statements of work. Enforced internal/external client conformance to company and corporate policies.

Supported staff of 50+ engineers and staff within the department with all aspects of non-technical functions and service requests.

Determined training needs based on collaborative interface with EVMS Contractor.

Interviewed department leaders and provided accessed to appropriate material and class time.

Implemented tracking procedures for training achievements within the teams.

Received Programs Engineering award for Excellent Customer Service within the department.

Staffing Manager, Human Resources 2000 – 2002

placement. Interface/support broad spectrum of all HR departments, including hourly/union Client Manager issues when required. Tracked and reported all EEO State/Federal government requirements. Responsible for ‘roll-out’ of Corporate-sponsored job posting system.

Coordinated an accelerated hiring initiative to support rapid growth due to procurement of multiple government contracts.

Primary responsibility of enforcing all EEO requirements, interfacing with Client managers and their customers to assure satisfaction.

Gathered, analyzed and reported on applications received, interviews requested completed and offers accepted or rejected.

Instrumental in the implementation of Corporate-wide job posting system to promote intra/interdepartmental information/access to support job growth and satisfaction.

CERTIFICATIONS

Security Guard Certification, State of Connecticut 2022

EDUCATION

MS, Industrial Relations, University of New Haven, West Haven, Connecticut

BA, Communications, Southern Connecticut State University, New Haven, Connecticut



Contact this candidate