HAYAT GUL

Mobil +971-**-***-****

adz942@r.postjobfree.com/adz942@r.postjobfree.com

To pursue challenging career to apply my skills and experience, I garnered from different positions and establishments in years. My current job in security and customer services based, I have to meet so many challenges everyday while, I converse with different culture diversity people every day,

PROFESSIO0NAL PROFILE

Security Manager

Platinum Facilities Management Services

From January 14, 2020 at Present

Planning and development of company business in monthly, quarterly and yearly basis

Enhancing security performance by providing them eternal, onsite and Government required trainings

Managing day to day operations with supportive team of supervisors, transportation fleet staff and office management,

Attending management meetings on operational issues related to company matter on client’s requirements

Planning upcoming project manpower requirements badging and cost management and control as per deadlines

Oversee day to day operational matters on supervisions rostering transportations and other management

Attending clients meetings with regards to new project commencement, payments related issues, staff performance related discussion, on topic,s of particular training requirements, understating new policy procedures and business communications,

Making decisions on clients related concerns with regards to staff performance after complete investigation process completes

Following up on work schedule given by top management on different projects and sharing ideas on ground progress to achieve full view with regards to project profit and lost repots

Thinking individual incline to learn and work with team of professional, rational and standard type of worker and teams

SECURITY & OPERATION MANAGER

Universal Security Services Dubai UAE

From 26th June 2016 till 31st January 2019

JOB DESCRIPTION

Playing active role with marketing team to find new business by meeting the client for presenting company profile and its services/achievement

Attending daily staff meeting to discuss on new project commencement and its operations details to have smooth opening

Drafting/delivering training on required topics as per client requirement and site needs

Planning the company business on monthly, quarterly and yearly basis

Making budget for new project and daily and monthly operations

Managing one the big security company operating in Dubai and planning to start the operation in Abu Dhabi

Communicate to clients on the security guard performance, replacement, schedules, work and other security guards related matters

Draft training of the security guard according to client and work requirements

Interview and recruit security personal according to client and site requirement

Provide onsite and internal training to new coming security guards and refreshers to the current in Security team

Go for site survey’s for new deployment and check for the scope of work and write the job duties and responsibilities

Plan DPS training for the new Security guards and for those who are on renewal of visas

Process DPS IDs for the security guard in DPS portal

Meet the client and discuss the security related matters, take action according to client requirement and company policies and procedures

Schedule meeting with site supervisor for the sites to discuss the progress at work and give advises how to further improve the security personal performance

Managing the patrolling supervisor team to check on their site visits and feedback

Advise the site supervisor to follow the to work on the new procedures which is the site requirements

Interview Security Guards/Supervisor new hiring and performance evaluation

Do Skype interview for new hiring from abroad Pakistan, India, Nepal, and Philippine

Coordinate with HR department for new hiring, cancellation and get update on the DPS card requirements

Coordinate with the camp Managers for the Accommodation related matters

Prepare the attendance for the site Manager signing to send it to their head office for contract payments

Follow up with clients on the payments of the contracts and also for the security Guard trainings from certified trainers

In charge of the full operation of the company, people like patrolling supervisor, site supervisor, drivers, camp boss, camp coordinators and all the security and cleaning staff report to me

Do purchasing for the company needs, staff needs and making orders for uniforms, shoes and renting accommodation for the security and cleaning staff

Managing the office staff as their office Manager

Make petty cash request for the approval from the company Director and owner

Update the Director and the owner of the company on progress of the different running and coming projects

Heads the weekly/monthly meetings with company staff on their department aims and progress

Go site visits to check on the security and cleaning staff about their work and to meet the client management to rectify the issue related to staff work and requirements

Do site surveys for new project to quote and additional requirements on the current sites

Closely working with all the company staff to fulfill needs according to their requirement and company policies

SECURITY SUPERVISOR

From Feb 14th 2010 to July 14th 2016

My current job is customer service based in one the very prestigious shopping mall in Dubai; I meet and greet customers and guests from around the globe in order to facilitate them. But I am basically security professional. Other my job descriptions are listed below.

Mercato Shopping Mall, Jumeirah 1 Dubai UAE

Mercato Shopping mall is multipurpose shopping center in the heart of jumeirah area.

Member of Middle East Shopping Council an international shopping council, Mercato is destination hub must see for expatriates, locals and visitors alike

JOB DESCRIPTION

Ensuring and maintaining smooth operation in the mall tailored to customers’ happiness

Facilitating easy liaison between government authorities and mall management

Protection of mall patron, staff and workers with positive shopping ambiance

Management of thirty-five numbers of staff on site

Managing of the CCTV Operation

Answering Customer Calls

Controlling of Documents, Filing, reporting to the security manager of mall

Maintaining close coordination between the mall management and tenants

Providing guides to the customers about different tourist destination in Dubai

ADMINISTRATIVE ASSISTANT

SYSTEM CONSTRUT L L C Dubai UAE from 20th July 2008 to 10th Feb 2009

Job Description

Managing the laborers’ according to their background

Providing daily and monthly attendance of the laborers’ to accounts department of company

Dealing with the logistic department to sort out transport issues

Safety of laborers’ is the main concern of the company monitoring the laborer using proper uniform

Supervise cleaning staff to have good presentation of the company image

Close coordination with office staff regarding laborers issues

SECURITY SUPERVISOR

From November 2003 to June 2008

I worked for this company for almost 4 and half years, my job if in state it in parts was as

Receptionist in Emirates Crew Training Collage, As Team Leader in Emirates Airline Accommodation and facility department in Obaid ullaha building in Al Qusais and Security Supervisor in Mercato Shopping mall in jumeira 1

Transguard Patrol, Dubai, UAE Period of work 02 Nov 2003 to

15/05/2008

Transguard patrol is a member of Emirates Airline Group. Working as receptionist in cabin crew accommodation and facilities

JOB PROFILE

Handle, incoming calls, direct caller to appropriate recipient take messages and relay them, respond to callers inquiries, Handle incoming and outgoing faxes, Deal with courier service, Receive all mail and distribute in appointed employee slots, Greet visitors and direct them to relevant parties, Any other takes given by the office superintendent,

Management of activities related to the occupant under the facilities cooperation department.

Managing a busy reception with a high level of customer care to the occupant, visitors and guests

To deal with all the maintenance staff, delivery staff

Co-ordinate with all departments to ensure that the rules and regulations are followed as per the standard operations procedures.

Maintain all records of the reception.

ACADEMIC QUALIFICATION

1) BACHELOR OF LAW AND ENGLISH 2) MASTER OF URDU LITRATURE

UNIVERSITY OF PESHAWAR UNIVERSITY OF PESHAWAR

3) MASTER OF INTERNATIONAL RELATION

UNIVERSITY OF PESHAWAR( one year completed)

DRIVING LICENCE DETAIL

Valid UAE Driving license for light vehicle No. 3

Issue Date 06/09/2008

Expiry Date 06/09/2018

TECHNICAL EDUCATION

SUCCESFULLY COMPLETED SECURITY MANAGER TRAINING FOR DUBAI POLICE ACADEMY IN JUNE 2001 WITH 94% OBTAIND MARKS

Trained teacher of higher education from government collage of education Peshawar Pakistan

Data entry operator course, which conducted by the ministry of science and technology of Pakistan

Computer diploma from the prestigious institute of Peshawar and have exceptional knowledge of MS OFFICE application like MS word Excel and PowerPoint

Good typing speed on key board in English language.

Underwent the basic security, fire and safety and first aid training from emirates aviation collage Dubai UAE

Attended the N.W.F.P. boys scouts association basic unite leader course in from 04/06/2001 to 10/06/2001

LANGUAGE SKILLS

ENGLISH Speak Read & Write

URDU Speak Read & Write

ARABIC Speak Read & Write

PERSONAL DATA

Gender Male

Nationality Pakistani

Date of Birth 10th April 1975

I Hayat Gul hereby declared that the above detail given is absolutely correct according to my best knowledge.

HAYAT GUL

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