Wendy Gresham

Austin, TX *****

1-937-***-**** adz8x0@r.postjobfree.com

Skills:

Security monitoring Friendly, positive attitude

Admissions intake Communication

Emergency Response Working collaboratively

Food Preparation and Handling Flexible

Records Maintenance Customer service

Incident reporting Leadership

Group Facilitation

Experience:

05/2023-current Texas NeuroRehab Center -Austin, TX Patient Care Tech

Reason for Leaving- Out-Patient Program shutdown

Rehab Tech

• Assisted Therapist as needed with patients

• Performs unit receptionist functions

• Organizes and maintains patient medical records

• Insures flow of information for the physicians and patients

• Took patients payments and entered those into the system 03/2022 – 05/2023 Texas NeuroRehab Center -Austin, TX Patient Care Tech

Reason for leaving-transferred to out-patient dept.

• Manual and mechanical transfers.

• Assisted with daily ADL

• Incontinent care

• Assisted the Registered Nurses

• Trach care

• Ostomy care

• Vitals

• Other duties as assigned

07/2019 – 09/2022 Ascension seton shoal creek Austin, TX Behavioral Health Technician

Completed daily client rounds and tracked client movements. Developed and deepened relationships with fellow staff members to enhance team collaboration.

Followed standard admissions procedures and documentation Wendy Gresham

Austin, TX 78728

1-937-***-**** adz8x0@r.postjobfree.com

requirements for client intakes.

Identified behaviors associated with substance abuse and recognized signs of being under influence of alcohol or drugs.

Performed searches of resident belongings prior to admissions and throughout stays.

Maintained client and employee areas in good working order and with adequate supplies.

08/2013 - 02/2019 Kettering behavioral medicine Center Dayton, OH Behavioral Health Technician

Counseled patients, discussed substance use and worked closely with individuals to identify positive and healthy life choices. Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices. Effectively managed daily charting for each patient. Identified behaviors associated with substance abuse and recognized signs of being under influence of alcohol or drugs.

Maintained client and employee areas in good working order and with adequate supplies.

07/2002 - 11/2018 Toward Independence Xenia, OH

Home Administrator

Dressed, groomed and fed patients with limited physical abilities to support basic needs.

Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.

Delivered high level of assistance with cooking, meal preparation and shopping.

Maintained patient hygiene by administering bedpans, urinals, baths and shaves.

Planned optimal meals based on established nutritional plans. Provided entertainment and companionship through conversation, reading and board games.

Administered prescribed medications under direction from physician. Maintained updated records and safeguarded patient privacy in accordance with HIPAA.

Documented patient status and reported changes in care needs. Transported individuals to medical appointments and assisted with errands.

Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services. Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

Prioritized and organized tasks to efficiently accomplish service goals. Wendy Gresham

Austin, TX 78728

1-937-***-**** adz8x0@r.postjobfree.com

Juggled multiple projects and tasks to ensure high quality and timely delivery.

Demonstrated self-reliance by meeting and exceeding workflow needs. Demonstrated leadership by making improvements to work processes and helping to train others.

Provided excellent service and attention to customers when face-to-face or through phone conversations.

Improved operations by working with team members and customers to find workable solutions.

Motivated and encouraged team members to communicate more openly and constructively with each other.

Exceeded customer satisfaction by finding creative solutions to problems. Education and Training

05/2013 Sinclair Community College Dayton, OH

Associate of Applied Science: Mental Health Technician

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