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Quality Assurance Professional

Location:
Grayslake, IL
Posted:
October 08, 2023

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Resume:

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MANNY BAHAMON

Grayslake, ***** IL / adz8th@r.postjobfree.com / 708-***-****

SUMMARY

Experienced Quality Professional with a proven track record of driving excellence in product quality and process efficiency across diverse industries. Adept at leading cross-functional teams, implementing quality management systems, and optimizing processes to deliver superior results. Highly skilled in root cause analysis, statistical data analysis, and continuous improvement methodologies. Strong communicator and problem solver, committed to delivering exceptional value through quality assurance and regulatory compliance. Seeking opportunities to leverage expertise in enhancing product quality and organizational performance. SKILLS

Quality Management (ISO, QMS, QSR)

Statistical Analysis (DOE, SPC)

Quality Assurance Testing

Root Cause Analysis

Regulatory Compliance

Process Improvement (Six Sigma Black Belt, LEAN)

Quality Auditing

Data Visualization

Documentation

Risk Management

Leadership

Communication

Problem Solving

Adaptability

Attention to Detail

Collaboration

Time Management

Customer Focus

Continuous Learning

Conflict Resolution

EXPERIENCE

Senior Quality Engineer / Plexus, Corp - Buffalo Grove, IL, USA 08/2022 - Current

Achieved a 15% reduction in non-compliance instances by implementing targeted process enhancements and employee training, ensuring strict adherence to ISO13485 and 21 CFR 820 standards.

Established a robust quality metrics reporting system, resulting in a 20% increase in data accuracy and a 30% reduction in reporting time, enabling faster decision-making by management.

Led cross-functional teams in resolving CI/CAPA cases within specified timelines, reducing open CAPA cases by 25% and mitigating potential compliance risks.

Spearheaded the Customer Focus Team, resulting in a 15% increase in customer satisfaction scores through direct customer interface and implementation of customer-driven quality enhancements.

Streamlined the New Product Introduction (NPI) and Validation processes, reducing project costs by 10% while ensuring compliance with IQ/OQ/PQ requirements for 10+ successful product launches. Manager, Quality Center of Excellence / Newell Brands Company - Chicago, IL 07/2017 - 08/2022

Spearheaded initiatives that led to a 20% enhancement in key quality metrics, such as defect reduction and customer satisfaction.

Personally mentored and coached team members, resulting in the certification of 5 ASQ Quality Engineers and 3 ASQ Six Sigma Black Belts, strengthening the team's expertise.

Successfully implemented global quality standards and best practices, ensuring uniformity in quality processes across multiple regions and departments.

Directed a team that delivered sustaining engineering support for over 50 NPI programs, maintaining and improving product quality while meeting strict timelines.

Organized and delivered monthly Quality Training webinars attended by over 50 quality personnel worldwide, fostering continuous improvement and knowledge sharing.

Developed and implemented supplier performance metrics, resulting in a 20% improvement in supplier quality scores. Compliance Engineer / Newell Brands Company - Chicago, IL - Chicago, IL 10/2015 - 07/2017

Led compliance initiatives and audits, resulting in a 15% reduction in regulatory and compliance risks.

Created a comprehensive material testing database, increasing data accessibility and improving efficiency by 30% in maintaining compliance records.

Supported customer-facing teams with analysis and training, leading to a 25% increase in customer satisfaction scores

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Lead Process Engineer/Regional Quality Program Manager / Elkay Manufacturing - Oakbrook, IL 04/2013 - 10/2015

Implemented Six Sigma and Lean methodologies, resulting in a 15% decrease in defects across multiple manufacturing facilities.

Provided hands-on guidance to 20+ process engineers and operational staff, equipping them with valuable Six Sigma and Lean skills.

Organized and guided cross-functional teams in 10+ Kaizen events, leading to the identification and elimination of waste in manufacturing processes.

Collaborated with engineering teams to promote Design for Manufacturability, resulting in a 10% reduction in production costs prior to new product releases.

Developed and executed Designed Experiments (DOEs) to optimize manufacturing processes, leading to an 8% increase in production yield.

Developed and implemented supplier performance metrics, resulting in a 20% improvement in supplier quality scores.

Led compliance initiatives and audits, resulting in a 15% reduction in regulatory and compliance risks.

Created a comprehensive material testing database, increasing data accessibility and improving efficiency by 30% in maintaining compliance records.

Played a key role in NPD teams, ensuring compliance, safety, and regulatory requirements, resulting in a 10% reduction in NPD cycle time.

Supported customer-facing teams with analysis and training, leading to a 20% increase in customer satisfaction scores. Quality Engineer: / Plexus, Corp - Buffalo Grove, IL 04/2010 - 04/2013

Spearheaded Continuous Improvement Projects (CIPs) resulting in annual cost savings through process optimization and waste reduction.

Ensured 100% compliance with customer quality standards through rigorous internal audits and effective root cause analysis, enhancing customer satisfaction and retention.

Streamlined New Product Introduction (NPI) processes, reducing the time-to-market by 20% and ensuring timely validation

(IQ/OQ/PQ) for new products.

As a Certified IPC Instructor, trained and certified over 50 inspectors in IPC 610 standard, enhancing the organization's electronics assembly quality and adherence to industry standards. Senior Manufacturing Engineer / Life Fitness - Franklin Park, IL 04/2008 - 04/2010

Enhanced NPI process, reducing product launch timelines by 20%.

Successfully redesigned fixtures, resulting in a 10% reduction in fixture procurement costs.

Ensured full compliance with industry standards and regulations, leading to a 95% adherence rate during audits.

Provided seamless engineering support to CPO Operations in Atlanta, GA, and Kiskoros, Hungary, resulting in a 25% increase in Certified Pre-Owned (CPO) product throughput.

Optimized equipment procurement processes, reducing lead times by 15%. Engineering Duty Officer / United States Navy Reserve 02/2002 - 02/2016

Desert Storm/Desert Shield veteran (active duty: 09/85 – 04/95)

Served two tours as Commanding Officer for Naval Sea Systems/Surgemain Operational Units o Responsible for the 100% medical and training readiness of 50+ US Navy Sailors for individual deployment to forward deployed stations in support of the nation’s defense.

Naval Shipyard Project Engineer

o Responsible for the delivery of work packages in support of the maintenance and repair of surface vessel and submarine availabilities.

o Served as technical subject matter expert for propulsion and ancillary systems. EDUCATION AND TRAINING

Masters of Science : Materials Sciences And Engineering Northwestern University - Illinois

Bachelors of Science: Industrial Engineering

The University of Illinois @ Chicago (UIC) - Chicago CERTIFICATIONS/AFFILIATIONS

American Society of Quality Certified Manager of Quality/Operational Excellence

American Society of Quality Certified Six Sigma Black Belt

American Society of Quality Certified Quality Engineer

American Society of Quality Certified Reliability Engineer

Naval Reserve Engineering Duty Officer/1445 (Lt.Commander-USN-Retired)



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