Objective Seeking an opportunity which will maximize my skills while utilizing the knowledge I have gained through education and experience. Highly responsible, organized, and detailed oriented, self-motivated, possessing strong interpersonal skills. Creates partnerships and builds trust with managers and employees to create a positive work environment.

Skills

Critical Thinking Written and Verbal Communications Skills

Client/ Hiring Manger Relationship HR/ Policies and Procedures

Time Management Workflow Planning

Microsoft Office Excellent Customer Service

HRIS (Workday, SAP, ADP) Building recruitment marketing strategies

AMS Advantage Candidate Sourcing

10+ Years of Recruiting Executive Support

Education University of North Texas-Dallas

Master of Science Degree- Clinical and Mental Health Counseling

Graduated - August 2019

Prairie View A&M University

Bachelor of Science Degree – Psychology

Graduated - August 2013

Professional Experience

DeKalb County May 2023 – Present

Administrative Support Manager

Manage office support functions; direct the work activities of assigned clerical personnel; prioritize and coordinate work assignments; review work for accuracy.

Provided quality in-person customer inquiries and identify solutions to resolve conflicts and ensure a high-quality customer service experience.

Review and interpret data reports.

Hire, train and monitor direct employees while ensuring that the department and office operate efficiently.

Provide research assistance in a variety of municipal administrative areas.

Establishing and enforcing department regulations, guidelines, budgets, and timelines.

Overseeing the maintenance, repair, or replacement of office equipment and machines.

Developing, analyzing, reviewing, and implementing administrative department systems and controls.

DeKalb County February 2022 – May 2023

Talent Acquisition/ Planner

Manage office support functions; direct the work activities of assigned clerical personnel; prioritize and coordinate work assignments; review work for accuracy.

Provided quality in-person customer inquiries and identified solutions to resolve conflicts and ensure a high-quality customer service experience.

Maintained a pipeline of top talent by soliciting referrals, direct mail, social media recruiting channels through Job Boards: Dice, Monster, LinkedIn, ZipRecruiter etc.

Analysing, screening, & submitting consultant profiles as per client requirements.

Project manager of special projects within the department.

Proficient with Full Cycle, End to End Recruitment for US Clients.

Research support to recruitment team, with salary data and marketing.

Assist in managing and training process.

Ability to do research in an orderly and timely manner interpreting and enforcing codes/ordinances.

Provide research assistance in a variety of municipal administrative areas.

Reviewing and interpreting the Comprehensive.

Other task assigned.

City of Dallas June 2015 - January 2022

Administrative/HR Specialist II

Manage office support functions; direct the work activities of assigned clerical personnel; prioritize and coordinate work assignments; review work for accuracy.

Provided quality customer service in a high-volume call center, processing transactions, and resolving issues.

Responsible for weekly tracking, entering, and validating of time entry for personnel.

Proficient with Full Cycle, End to End Recruitment for US Clients.

Maintain employee data on Workday.

Maintains continuity of work operations by documenting and communicating needed actions to management; discovering irregularities; determining continuing needs.

Maintains a pipeline of top talent by soliciting referrals, direct mail, social media recruiting channels through Job Boards: Dice, Monster, LinkedIn, ZipRecruiter etc.

Analysing, Screening, & Submitting consultant profiles as per client requirements.

Pre-screening interviewing, and presentation of company services as well as handling various issues regarding employment contracts, compensation, benefits, and background checks.

Maintained daily account of all positions assigned and provided daily/weekly updates to Lead/HR Director

Provide research assistance in a variety of municipal administrative areas.

Recruited for positions such as, Office Assistants, Senior Plans Examiner, Project Coordinator, Budget Analyst and Permit Tech Supervisor.

Sourced, screened, and interviewed qualified candidates.

Investigate complaints and recommend corrective action as necessary.

Identify and manage training and development needs for employees.

Research support to recruitment team, with salary data and marketing.

Responsible for on-boarding new staff members.

Benefits enrollment responsible for providing detailed information on process and policies.

Other duties as assigned.

Kindred TCR Nursing Facility May 2014 – June 2015

Administrative HR Assistant

Responsible for office administrative tasks.

Responsible for all data entry according to policies and procedures

Complete all required billing data entry.

Coordinate Therapist scheduling for patient treatment

Sourced for many different job requisitions such as Therapist, Therapist assistants, Rehab Technician and Manger.

Partnered with Talent Acquisition staff to perform high volume recruiting of candidates.

Proficient with Full Cycle, End to End Recruitment for US Clients.

Provide support to clinical staff and rehab supervisor by counseling patients on rehab procedures.

Provided research support to the recruitment team, including market or salary data.

Maintained daily accounts of all positions assigned and provided daily/weekly updates to Lead/HR Director.

Sourced, screened, and interviewed qualified candidates.

Evaluate and document patient progress.

Coordinate with different insurance companies regarding patient’s treatment time

Confirm insurance eligibility.

Administer drug testing for new employees.

Assist in managing and training new employees.

Customer service via phone and in person.

Perform other tasks as assigned.

Union Bank Sept 2013 - May 2014

Technical Recruiter

Evaluate candidates against position required.

Sourced for many different job requisitions not limited to Help desk Analyst, Business Analyst, Cybersecurity Analyst, Software Engineers, Backend, Frontend, Full-stack, Database Admins, Network Engineers, Project Managers Scrum Masters Cloud Architects

Partnered with Talent Acquisition staff to perform high volume Recruiting of candidates in eCommerce/ Retail call-centers for Union Bank (Xerox) corporation.

Performed comprehensive targeted sourcing for qualified candidates via internal databases, job boards, Google (Boolean search, x-ray search), text campaigns, local schools, professional associations, business contacts with other companies and discussions with other research personnel.

Managed applicants through ATS.

Assist in managing and training process.

Proficient with Full Cycle, End to End Recruitment for US Clients

Utilized numerous sourcing techniques to recruit executive level positions.

Provided research support to the recruitment team, including market or salary data.

Candidates follow up and rate negotiation.

Maintained daily account of all positions assigned and provided daily/weekly updates to Lead/HR Director.

Assist Customers with Setting up their account(s).

Inform Customers about products and services.

Handling Customer Queries.

Assist Customers with online banking.

Generate leads and pass them to the assigned department.

Heavy customer service via phone contact

References

Available Upon Request

Contact this candidate