Kimberly

McShane

916-***-****

North Highlands, CA 95660

CONTACT

SKILLS

• Local Street Knowledge

• Passenger Vans

• Valid Driver's License

• Local Traffic Laws

Obtaining a position with an established company that has room for career advancement.

CAREER OBJECTIVE

September 2022 - November 2022

Substitute Bus Driver

EGUSDTransportation Department Elk Grove, CA95

February 2022 - August 2022

Consultant

Zipfizz Corporation, Woodinville, WA

March 2021 - April 2021

Home Improvement Consultant

K Designers, CA

October 2020 - December 2020

Seasonal Helper

UPS, West Sacramento, CA

August 2018 - June 2019

Associate

Teledirect, Sacramento, CA

February 2017 - March 2017

Driver

EXPERIENCE

Attended six week substitute school bus driver training class, as well as first aid class

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• Passed the written exam for the class

• In addition, I passed the CHP written exam as well. Demonstrating the Zipfizz energy drink in local Costco and Sam's Club locations

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Handing out samples, educating the public regarding the product and selling it.

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• Telemarketing

Making outbound calls to home owners setting home improvement consultation appointments.

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• Selling Girl Scout memberships.

Assisting the driver in delivering packages to customers doorsteps, and loading the trucks as well.

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Making outbound calls to potential customers for final expense insurance.

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• Selling Girl Scout memberships.

Lyft, San Francisco, CA

September 2016 - November 2016

Debt Collector

Nationwide Credit, Sacramento, CA

June 2016 - September 2016

Business Consultant

HCMM, Roseville, CA

November 2010 - February 2016

Legal Debt Collector

Sacor Financial, Roseville, CA

January 2010 - January 2011

Debt Negotiator

Freedom Financial, Sacramento, CA

October 2006 - May 2009

Legal Debt Collector

National Credit Acceptance, Sacramento

October 1999 - February 2006

Premier Customer Service aInbound Sales Specialist Wells Fargo Bank, Sacramento

• Accepting ride requests through the Lyft app.

Picking up the customers and driving them to their desired destination.

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• Collecting on charged off Chase credit card debt. Making outbound calls to debtors to either settle, set up payment arrangements or pay the balance in full.

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CA Making outbound calls to business owners to set up business consulting appointments.

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Making outbound calls to debtors to set up payment arrangements, settlements or balance in full payments

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Other duties were skip tracing, reading credit reports for subpoena opportunities, submitting and reviewing subpoenas, filing new suit requests, filing Order of Examinations, training other employees to skip trace, and maintaining a file count of approxiamately 1,000 accounts.

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• Submitting levies ( bank, wage, motion to assign and keeper levies). Contacting clients charged off credit card debt and negotiating settlements on those debts.

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I started out in pre-legal and then was promoted to legal debt collections with the same duties as listed above at Sacor Financial

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• The two companies have the same owner.

I worked at their call center starting out as a consumer banker taking inbound calls from customers in regards to their bank accounts

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Performing transaction reviews, transfers, direct deposit advances, ordering checks, ordering ATM cards, filing card claims, filing lost/stolen freezes and cross selling additional bank products

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I was then promoted to premier customer service performing the same duties, however, the minimum balance requirement for these customers was $25,000 and above

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• This department also serviced IRA accounts

This call center opened an inbound sales department which I transferred to

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I started in consumer sales and over time was premier sales selling all bank products except mortgages.

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January 2014

and X-ray Licensee

American River College, Carmichael, CA

January 1986

CA Dental Assisting Certificate, Coronal Polish License Western Career College, Sacramento

January 1982

School Diploma

Cordova Sr. High Rancho Cordova, CAHigh

EDUCATION

CERTIFICATIONS

• X-Ray License

• Dental Assisting

• Food Safety

July 2019 - September 2019

Dishwasher

Capital Park shelter, Sacramento, CA

VOLUNTEER EXPERIENCE

Performed daily cleaning duties including mopping floors, wiping counters, disposing of trash, and washing walls.

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Cleaned and sanitized all dishes, utensils, and equipment as required by health department regulations.

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Contact this candidate