Pamela C. O s

**** ******** ***

Spring Hill, Fl. 34606

H# 352-***-**** C# 352-***-****

Email: adz8q6@r.postjobfree.com

WORK EXPERIENCE

March 2022 - Present

HCA Bayonet Point Hospital

Case Management Assistant/Transporta on Coordinator Du es:

Provide administra ve support for the Case Management Department with regards to Kepro Appeals for discharge, obtain authoriza ons for transporta on and scheduling transporta on, providing Medicare IMM and Detailed Message of Discharge informa on for all Medicare inpa ents and obtain signatures for the database informa on, transcribing mee ng minutes, arrange and suppor ve du es as needed. November 2021 - March 2022

Ul mate Health Plan

Member Advocate Representa ve

Du es:

Provide Medicare Plan C assistance to members and providers including Benefit and Coverage informa on, Claim, Prior Authoriza on Enrollment, Complaints and Grievance issues. Update all informa on in the database, resolu on of naviga ng issues on the website. April 2021 - March 2022

Home Instead

Home Health Aid

Du es:

Assist with person care for pa ents either at home or hospitalized who need help with companionship, hygiene, errands, food prepara on, and light housekeeping. May 2021 - November 2021

Forest Oaks of Spring Hill

Front Desk Concierge

Du es:

Coordinate all front desk ac vi es for assisted living facility including mul line phone system, assis ng execu ve director, business office manager, sales marke ng director with office tasks and filing assistance as needed. Scope of tasks grew considerably during the pandemic period as needed. December 2016 - March 2020

UPMC- University of Pi sburgh Medical Center

Central Scheduling Specialist 2 ( 2yrs in office then remote 2.5 yrs) Du es:

Professional medical office scheduling for physician prac ces regarding office visits, medical tes ng, insurance verifica on, upda ng of all demographic informa on, liaison between pa ents and medical offices, priori zing pa ent calls and needs to appropriate departments. July 2010 - April 2014

University of Pi sburgh

NSABP Biosta s cs Department – Administra ve Assistant Du es:

Administra ve support for cancer research nurses including proofreading and edi ng of protocol documenta on, SOP revisions, FDA AdEERS submissions, database managing of files, spreadsheets, power point presenta ons for lectures and seminars, created and managed Medical Review Library, calendar management for appointments and mee ngs.

December 2009 - July 2010

Children’s Hospital of Pi sburgh

Sr. Administra ve Assistant

Du es:

Administra ve support for Gene c Medicine Department prac ce manager, 2 physicians, and 2 gene c counselors, management of calendars, arrange mee ngs, travel arrangements, submit reimbursements for travel fees/dues, schedule clinical appointments, coordinate fellowship program with Magee Hospital, update physician CV’s and resumes and research papers, grant proposal submission, order supplies, prepare staff payroll for manager review. February 2007 - December 2009

Children’s Hospital of Pi sburgh

Cardiac Heart Center-MUSE Administrator, Medical Secretary II/EKG Secretary Du es:

EKG Muse Administrator/database manager for Children’s Heart Center providing upgrades and reconcilia on of data integrity informa on on EKG test results for physician diagnosing, support ECHO department office billing and reconciling EOD charges with ICD coding and other charges, administra ve support for 3 pediatric cardiologists, and 2 EP physicians and ECHO department, provide proofreading of medical documents, physician calendar management, priori ze daily ac vity flow. October 2004 - June 2013 ( 5 years FT, then PT Casual for remaining 4 years weekends and evenings) St. Clair Hospital

Medical Unit Secretary 6E-Post Surgery Unit

Du es:

Administra ve support for medical surgery post-op unit, coordina ng all front desk ac vi es including scheduling for tests, physician order transcrip on, admissions, discharges, recep onist skills, chart maintenance, ordering supplies, pa ent advocacy skills, and par cipa on in transi on of the EMR system transi on project.

COMPUTER SKILLS

MS-Office Suite (Word, Excel, Access, Outlook, Power Point), Medi-Tech, Midas, E-Mail, Adobe Acrobat, Prism, RightFax, Kronos, MUSE, Excelera, Sunrise, Epic, Cerner, Medical billing, Internet Explorer, Midas, NaviNet/Careport, MediTech

Educa on

Baldwin High school

CCAC – South Campus-Nursing Assistant Program

Phlebotomy Training Center

Volunteer Services

St Vincent de Paul Society Food Bank

Magee Womens Hospital -Eucharis c Minister

St Elizabeth of Hungary CCD Catechist

St Paul’s Cathedral-Homebound Eucharis c Minister

Catholic Hospice

Catholic Chari es –Refugee Placement

BirthRight of Pi sburgh

St Paul’s Monastery- Lector/Eucharis c Minister/ Auxiliary –President /Choir member Greater Pi sburgh Literacy Council

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