JERRY

ALFORD

adz8q3@r.postjobfree.com

509-***-****

Spokane Valley, WA 99216

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 30 years of experience. Highly effective and comfortable working with people at all levels in organization. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward- thinking and resourceful in meeting unique needs. Creative Business Owner with exceptional background spent in Electrical Contracting. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams. Motivated business professional bringing 20 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

PROFESSIONAL SUMMARY

Pinnacle Electric - Owner Operator Pinnacle Electric Contractors Inc. Spokane, WA • 05/2006 - Current

Pacific Electrical Contractors - Shop Manager /Foreman Spokane, WA • 05/2002 - 05/2006

Managed inventory control, cash control, and store opening and closing procedures.

WORK HISTORY

• Managed day-to-day business operations.

Consulted with customers to assess needs and propose optimal solutions.

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Trained and motivated employees to perform daily business functions.

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Evaluated suppliers to maintain cost controls and improve operations.

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• Established foundational processes for business operations. Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.

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• Trained and developed team members to build human capital. Over saw multiple large and small projects from 200 apt units,commercial stores and single family homes, in multiple states.

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• Scheduled and managed 50 employees

Maintained safe working environment by enforcing adherence to safety and security protocols.

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Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.

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SKILLS

• Contract Negotiation Expertise

• Trades show Events

• Hiring and Staffing

Effective Communicator and

Public Speaker

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• Business Administration

• Budget Development

• Staff Management

• Profit and Loss

• Remodels and New Construction

• Commercial Maintenance

• Staff Hiring

• Adaptable and Flexible

Finance and Accounting

Operations

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• Quality Control Planning

• Expectation Management

Trend Business College

Spokane, WA

Business Management : Business

Administration And Management

EDUCATION

Newport High School

Newport, WA

High School Diploma

CERTIFICATIONS

Licensed Electrical Journeymen

WA @ ID 28 years

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Licensed Electrical Adminastator

- 20 years

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Kastaway Electric - Electrical Job Foremen/ Journeyman Newport, WA • 05/1999 - 05/2002

Bennys Electric - Journeyman Electrician

Spokane, WA • 04/1994 - 05/1999

S & W Electric - Residential Specialty Journeyman Electrician Spokane, MO • 09/1992 - 04/1994

Delivered excellent customer service by addressing and resolving customer inquiries and complaints.

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Created employee schedules to align coverage with forecasted demands.

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Interacted well with customers to build connections and nurture relationships.

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Trained new employees on proper protocols and customer service standards.

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Trained and guided team members to maintain high productivity and performance metrics.

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• Assisted in recruiting, hiring and training of team members.

• Completed rough-in, termination, and underground work. Interpreted blueprints, schematics, and diagrams of project requirements and initiated appropriate electrical installations.

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Read technical drawings, diagrams and project documentation to make accurate decisions about electrical system installations and repair work.

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• Repaired and installed new fixtures, wiring, circuits, and motors.

• Trained junior electrical professionals on proper procedures.

• Diagnosed issues and developed effective solutions. Adhered to safety protocols, OSHA standards and building codes in installation of systems, operation of equipment, and handling of materials.

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Performed troubleshooting to determine issues and appropriate action to complete tasks and provide quality installations.

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• Completed rough-in, termination, and underground work. Interpreted blueprints, schematics, and diagrams of project requirements and initiated appropriate electrical installations.

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Read technical drawings, diagrams and project documentation to make accurate decisions about electrical system installations and repair work.

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• Repaired and installed new fixtures, wiring, circuits, and motors. Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.

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Coordinated with other trades and general contractors to facilitate layout of recessed fixtures and architectural lighting.

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Installed and wired electrical transformers, service panels, and circuit breakers.

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Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts.

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• Completed rough-in, termination, and underground work. Interpreted blueprints, schematics, and diagrams of project requirements and initiated appropriate electrical installations.

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Read technical drawings, diagrams and project documentation to make accurate decisions about electrical system installations and repair work.

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• Repaired and installed new fixtures, wiring, circuits, and motors. Tested electrical systems and components for continuity, current, voltage and resistance.

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