Bringing forth a wealth of experience spanning over 8+ years, my

career journey has been a diverse tapestry of business acumen, adept leadership, and a strong foundation in the pharmaceutical field. What sets me apart is my ability to forge and nurture invaluable relationships with clients, esteemed medical professionals, healthcare entities, and insurance providers. Now, I'm embarking on an exciting new chapter in my professional journey. I'm actively seeking opportunities for growth and development where I can leverage my extensive background to make a substantial impact. My commitment lies in consistently delivering excellence, be it in a business management role or as a fitness trainer. I'm driven by a desire to contribute to the success of the organization through strategic collaboration and a relentless focus on achieving remarkable results. Whether it's steering business strategies or sculpting bodies to peak fitness, my dedication and expertise are steadfast.

Employment history

May, 2016 - May, 2017

Pharmacy Manager

CVS Pharmacy at Southfield, MI

Managed high-volume store operations, prioritizing customer experience. Optimized workflow efficiency during staffing shortages and managed scheduling. Improved employee performance through rewards, leadership, and constructive conversations.

Educated patients on medication interactions, OTC products, and administered immunizations.

Conducted Medication Therapy Management (MTM) and established a network of trusted physicians.

Enhanced inventory management, reduced waste, and resolved customer complaints. Develop and implement strategies to increase pharmacy sales and revenue. Implement quality control measures to ensure accurate dispensing of medication and compliance with regulatory standards.

Collaborate with healthcare providers to optimize patient care outcomes. Collaborate with healthcare providers to develop and implement medication therapy management programs for patients with chronic conditions, improving patient outcomes and reducing healthcare costs.

Provide leadership and guidance to pharmacy staff to ensure efficient and effective operations.

Develop and implement strategies to improve inventory management, including reducing waste and optimizing stock levels.

Develop and implement strategies to enhance patient adherence to medication regimens, resulting in improved health outcomes.

Develop and implement training programs for pharmacy staff to ensure consistent and high-quality customer service.

Mohamed

Gomaa

Business Manager

6042 Windrush Drive, Troy, 48098

248-***-****

adz8di@r.postjobfree.com

Skills

Pharmacy Management

Business Ownership

Customer Service

Leadership

Team Development

Operational Excellence

Inventory Management

Compliance

Retail Operations

Employee Experience

Communication

Performance Improvement

Customer Engagement

Expert

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Employment history

Feb, 2020

Independent Pharmacy Manager/Owner

Hoover Rx/Pharmacarxe Pharmacy

• Founded and managed a successful independent pharmacy, cultivating lasting relationships with patients, doctors, and employees.

• Developed policies and procedures to ensure compliance with state and federal laws.

• Optimized workflow tailored to economic growth patterns and prescription count.

• Implemented front/back-end operations processes for efficiency and patient satisfaction.

• Enhanced inventory management, vendor communication, and ordering systems.

• Conducted annual reviews to establish goals, motivate employees, and enhance pharmacy performance.

Identify opportunities for expansion and growth in the local market Identify opportunities for expansion and growth, such as opening additional pharmacy locations or offering new services

Develop and implement marketing strategies to attract new customers and increase sales

Develop and implement strategies to increase patient loyalty and retention Analyze financial data and develop strategies to increase profitability Analyze competition and market trends to identify potential niche markets and develop innovative services or products to meet the needs of those markets Develop and maintain relationships with healthcare providers and ensure a steady stream of referrals for prescriptions and medical supplies. Demonstrated authority in resolving complex processes, ensuring error prevention and accuracy in the CRS system, leading to smooth transitions between orders and mitigating over/undercount of medications.

Implemented continuous improvement strategies for drug-inventory management systems, resulting in waste reduction, elimination of back orders, and safeguarding

$400,000 worth of inventory. Provided effective supervision and management to a team of 7 technicians and 2 pharmacists

Support staff/technicians, delivering exceptional service Calibrated and troubleshooting computer systems to safely and efficiently fill high volume prescriptions, ensuring precision and patient safety. Collaborated with key stakeholders to drive various projects and establish standard operating procedures (SOPs), enhancing efficiency and adherence to guidelines. Skills

Resilience

Adaptability

Continuous Learning

Health and Wellness

Relationship Building

Operations Optimization

Growth Strategies

Interpersonal Skills

Sales

Clinical Expertise

Business Acumen

Prescription Verification

Immunizations

Medication Education

Plan Benefits

Prior Authorizations

Third-Party Rejections

Alternative Recommendations

Innovative Solutions

Expert

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Employment history

Aug, 2021 - Present

Real estate Agent

In Network Real-estate/Keller Williams at Sterling Heights, MI Developed and maintained a strong network of contacts, including potential clients, partners, and industry professionals, to expand business opportunities and attract new clients.

Utilized market research and analysis to identify potential real estate investment opportunities for clients.

Stayed up-to-date with local real estate market trends and provided insights and recommendations to clients.

Stayed updated with the latest real estate regulations and legal requirements, and ensured compliance in all transactions to protect clients' interests. Collaborated with other real estate agents within the Keller Williams network to leverage resources and share knowledge, enhancing the overall service provided to clients.

Created and maintained a professional online presence to attract and engage potential clients.

Developed strategies to attract high-value clients and negotiate profitable deals on their behalf.

Jul, 2023 - Present

Certified Personal Trainer

Troy, MI

Develop personalized exercise programs based on clients' goals, fitness level, and medical history to ensure effective and safe training sessions. Develop and implement creative and effective training programs tailored to individual client needs and goals

Continuously educate oneself on the latest fitness trends, research, and practices to provide clients with innovative and effective training methods. Continuously educate and stay updated on the latest fitness trends, research, and techniques to provide clients with the most up-to-date and effective training methods.

Monitor clients' progress and adjust exercise programs accordingly to maximize results

Build strong relationships and rapport with clients to enhance their overall training experience and ensure client satisfaction.

Conduct fitness assessments to evaluate clients' current fitness levels and establish baseline measurements

Skills

Policies and Procedures

Workflow Optimization

Front/Back-End Operations

Vendor Communication

Ordering Systems

Inventory Management

Scheduling

Employee Performance

Medication Interactions

OTC Products

Medication Therapy Management

Physician Network

Customer Complaint Resolution

Ambulatory Care

Hospital Practice

Community Practice

Clinical Pharmacy Practice

First Aid-Responding to Emergencies Certified

Fluent in Arabic

Experienced

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Skillful

Skillful

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Education

Sep, 2009 - May, 2015

Doctor of Pharmacy (Pharm.D.)

Arnold & Marie Schwartz College of Pharmacy and Health Sciences, Long Island University at Brooklyn, NY Advanced Clinical and Community Pharmacy Clerkship Experiences Ambulatory Care - Richmond Hill University Medical Center, Staten Island, NY Hospital Practice - Staten Island University Hospital, Staten Island, NY Community Practice - City View Pharmacy, Astoria, NY Community Practice - Duane Reade Pharmacy, Douglaston, NY Clinical Pharmacy Practice - NYU Langone Medical Hospital - Acute Care, New York, NY

Hospital Pharmacy Practice - NYU Langone Medical Hospital – Distributive Care, New York, NY

Jul, 2023 - Present

Certified Personal training

ISSA at Troy, MI

Jan, 2021 - Sep, 2023

Real Estate Agent

Keller Williams at Sterling Heights, MI

Skills

Strategic Planning

Negotiation Skills

Data Analysis

Project Management

Time Management

Marketing Strategies

Client Relationship Management

Strategic Collaboration

Problem-Solving

Good Communicator

Adaptable

Emotional Intelligence

Cultural awareness & diversity

Languages

Arabic

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Native

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