Eman Ramadan

********

adz8d8@r.postjobfree.com

Personal Profile:

Date of Birth: 8/11/1985

Nationality: Jordanian

Religion: Islam

Marital status: married

Kids: two kids

Education & training

• Human Recourses management at bayt.com,2015

• Professional development skills at BAYT.COM,2015

• Business communication at AUB, 2014.

• Child mental health at EDRAAK, 2014.

• Professional Diploma in Human Resources at NYIT University, March/June 2009.

• Bachelor of Science in Occupational Therapy at Jordan University, 2003/2007.

• General Secondary Certificate, Scientific section, 2003, & I got (80.6).

• Body language course at Jordan University.

• Course in professional English.

• Contraceptive Health Course.

Summary

Human Recourses, Administrative support professional experienced working in fast-paced environments demanding strong organization, technical, and interpersonal skills. Highly trustworthy, ethical, and discreet; committed to superior customer service. Confident and poised in interactions with individuals at all levels. Detail-oriented and resourceful in completing and program therapy projects; able to multitask effectively. Adapts to new situations and requirements easily, quickly able to develop a productive rapport. Experience highlights

• Human Resources at Newton International Academy Smash-Qatar(2021- Current Job)

• Admin Assistant at Newton British Academy _ Qatar(2016-2021)

• Occupational therapist at abjad center – Jeddah.(2011-2014)

• Admission & Registering incoming students in NYIT.(2007-2010)

• Editor at IPSOS for Researches.(2005-2007)

Employment History

Human Resources, Newton International Academy/Qatar Current Job since June 2021

Recruitment

1. Manage and oversee the Recruitment strategy to ensure cost effective Recruitment. 2. Manage and oversee all departments recruitment, ensuring this is in line with budget and organization requirements.

3. Ensure all recruitment is conducted in a fair and professional manner. · Conduct all recruitment practices in line with the Qatar Labor Law. 4. Ensure all new starters are communicated to payroll

Employee Relations

1. Provide advice and support to all managers in regards to policies and procedures and employee relations.

2. Provide support and assistance to all employees through coaching and counseling.· Oversee and manage the employee’s wellbeing.

3. Chair the Employee Relations Committee.

4. Develop, implement, monitor and review Human Resources policies and procedures. · Issuing of flights and cash option for staff member. 5. Follow up staff attendance and leave requests · Preparation of perfect attendance report · Preparation of monthly payroll

6. Follow up change of positions and job descriptions 7. Follow up salary amendments.

8. Arranging HR Information Bulletin Boards

9. Follow up dress code policy · Follow up cleaners and their duties. 10. Prepare all statistical reports relating to Human Resources 11. Ensure all new employees receive all documentation for commencement 12. Treat all employees fairly and be respectful of culture, nationalities and religions 13. Performance manages all direct reports.

Immigration

1. Issue work permit for local hires · Issue Secondment for local hires · 2. Prepare all documents for issuing residence permit for new staff · 3. Prepare all employee contracts & start up kits · Issuing of health cards · 4. Issuing any government related employment letters and forms. · 5. Update the MOE system with staff’s information. · 6. Prepare monthly reports for renewal of RP’s, Hamad Health Card, etc 7. · Prepare leave liability report on a monthly basis. · 8. Ensure all employee files retain information in hard copy. 9. Develop and update employee spreadsheet to track all documentation · 10. Ensure all documentation for Immigration is communicated to PRO to process R.P

Performance Management

1. Develop and implement a School Performance Review System. · 2. Ensure all managers responsible for conducting Performance Reviews have been trained in using school system. ·

3. Coordinate Performance Review process, ensuring all employees receive an annual Performance Review.

Housing

1. Manage the overall housing allocation ·

2. Ensure all allocated housing is correct ·

3. Oversee and manage all housing maintenance requests. · 4. Oversee and maintain housing allocation data base. Administration, Newton British Academy- Barwa August 2016-June 2021

Take full responsibility for the general presentation of the Reception area, the up-keep of the Parent information bulletin boards and perform basic administrative tasks as directed by the Principal.

Organize the translation, typing and correct presentation of official school documents and quality control that all Parent communications are proof read and on official school letter head paper.

Be a point of contact for Parents who may have concerns or are requesting information which cannot be provided by the Receptionists. Brief the Principal / SLT on these concerns, book appointments with relevant staff and provide follow-up and electronic / written records.

To be where necessary, a point of contact for the Principal for all Nurses, the Registrar, Head of Accounts, Resources Manager, Canteen Manager, Bus Manager, Head of Security, Services Manager.

Assist where necessary in the organization of staff buses and buses for children taking trips and to coordinate the collection of money for any activity that requires payment.

Attend the start of the weekly SLT meeting and report any administrative matters arising.

Keep the Principal updated on any MOEHE regulations and requirements.

Ensure the security, integrity and confidentiality of information, whilst overseeing adherence to all relevant office policies.

Assist in overseeing the orderly administration of students leaving early or arriving late.

Coordinate with the Bus Manager and the teaching staff to ensure that bus lists are accurate and that any bus incidents are reported to the Principal.

Attend and help organize Parent’s information events / Prize giving events / Graduations and all other related functions held by the school.

Assist the Principal in updating the Office staff on school policy on a daily bases and conduct meetings with the Office staff as and when required.

Liaise with the MOEHE regarding approval for Educational trips and assist in overseeing all MOEHE inspector visits to the school. Report feedback from inspector feedback to the Principal

/ SMT.

Liaise with the school website designer to update him/her with Parent information / newsletters etc.

Participate in the schools Health and Safety committee and in the organization of the schools practice emergency evacuation drills.

Be responsible for sending SMS texts to parents in emergencies or when there is a need to communicate with Parents.

Occupational therapist, ABJAD center/Jeddah

• advise on specialist equipment to assist with daily activities;

• develop a rehabilitation programs to help re-build lost skills and restore lost confidence;

• advise on home and workplace environmental modifications, such as adaptations for wheelchair access;

• teach anxiety management techniques;

• assist people to return to work;

• coach people with learning difficulties or poor social skills, e.g. in handling money and social interaction;

• mentor people on how to control their own behavior

• Coordinated with clients with cerebral palsy.

• Rehabilitation and ADL care for children with special needs. Administrative assistant, NYIT & Admission Officer, NYIT. New York Institute of Technology (NYIT) is a private not-for-profit U.S. educational institution founded in 1955.NYIT mission is to provide a career-oriented professional education, to offer access to opportunity to all qualified students and to support applications-oriented research that benefits the larger world. As a pioneer in providing academic excellence across the globe, in addition to its three main campuses in New York.

Maintains workflow by studying methods; implementing cost reductions; and developing reporting procedures.

• Creates and revises systems and procedures by analyzing operating practices, recordkeeping systems, forms control, office layout, and budgetary and personnel requirements; implementing changes.

• Develops administrative staff by providing information, educational opportunities, and experiential growth opportunities.

• Resolves administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions.

Editor (part timer, while studying at the university), IPSOS. IPSOS offers the full spectrum of survey-based research services, related to the study of products, services, concepts, advertising, communication and pricing strategies, as well as the evaluation and tracking of customer satisfaction, loyalty and the drivers behind them. Ipsos also tests images and perceptions, evaluates promotions, measures media expenditures and audience exposure and chart shifts in public opinion and public image, all while using advanced modeling analytics, based on internal R&D and state-of-the art statistical techniques.

Professional Skills

Delivering working tasks in a structured and professional manner

Meet deadlines

Flexible and with the ability to adjust to changes and new requirements

Computer literacy with demonstrated experience in utilization of software/ database, Microsoft Office, Excel and PowerPoint.

Well-developed organizational and planning skills

Excellent reporting skills

Dynamic and ability to work under pressure

Commitment to the values, vision and mission

Excellent teamwork skills

Work tidily

References & Supportive Documents are to be available upon request.

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