ALICIA WILSON

** ***** *** *****, *******, TN *8301 © 731-***-**** © adz8cv@r.postjobfree.com

PROFESSIONAL PROFILE

Customer service oriented and performance driven professional, possessing a strong understanding of the importance of

accurate claims processing. Pays close attention to detail for accurate and compliant documentation and maintains and

ensures patient privacy and confidentiality.

= Experienced with data entry and data inventory.

= Trustworthy and adept at following directions.

# — Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals Certificate.

= — Microsoft Office Applications (Word, Excel, and PowerPoint); Types 35 WPM.

KEY QUALIFICATIONS

Medical Billing = Accounts Receivable = Collections = Co-Pay = Deductibles = Co-Insurance = EOBs = Revenue Cycle Management

Posting Payments = Government (Medicare & Medicaid) = Third Party Payers = Electronic Health Records (EHR)

Electronic Medical Records (EMR) = Managed Care (HMO = PPO = POS) = Workers Compensation = Insurance Verification

Insurance Claim Processing = CMS 1500 = CMS 1450 (UB-04) = Front Office Operations

Medical Office Procedures = Scheduling = Medical Terminology = Anatomy & Physiology

HIPAA Compliance = Medical Coding (ICD-10-CM = HCPCS = CPT)

EDUCATION

Ultimate Medical Academy Diploma — Medical Billing and Coding, 2021

PROFESSIONAL EXPERIENCE

Stegall Tire — Jackson, TN 10/2019 — Present

Housekeeper

= Clean the office and restrooms with a high attention to detail.

= Adhere to expected health standards; follow procedure to maintain health and cleanliness standards.

® Maintain high level of cleanliness and organization of all areas of the facility.

# Provide the ultimate customer experience by exceeding company standards for comfort and cleanliness.

Express Employment Service — Henderson, TN 10/2019 — 02/2020

Assembly Worker / Machine Operator

# Followed company policy and ensured each part was completed properly.

= Met daily production goals and followed safety guidelines.

= Complied with company standards of quality assurance and quantity control.

= Actively participated as a productive member of a team to move toward the completion of goals.

Walmart — Jackson, TN 12/2017 — 04/2018

Retail Cashier / Customer Service

= Processed transactions and provided prompt and courteous customer service.

= Worked as part of a team and interacted with diverse customers and staff members.

= Followed all policies as they related to customer confidentiality.

= Offered a positive customer experience through customer care and attention to detail.

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