STEPHANIE ALONGE

*** ******** ******, ***********, ******, Ontario · 613-***-****

· adz8ct@r.postjobfree.com ·

A Dynamic and Diligent Administrative Assistant with 3+ years of experience providing administrative, organizational, and customer service support to busy professionals. Adept at managing multiple projects and tasks simultaneously while maintaining accuracy and attention to detail. Accomplished and adaptive learner with an impressive firsthand knowledge base. Regarded by peers and mentors as an overachiever who is committed to excellence. Committed to providing high-quality administrative support to ensure the smooth functioning of daily operations. SKILLS

Administrative Support: Skilled in providing

administrative support to busy professionals,

including scheduling, calendar management,

document preparation, and customer service.

Organization and good time management:

Proven ability to manage multiple tasks and

prioritize projects while maintaining accuracy

and meeting deadlines.

Teamwork

Adaptive Learner

Communication: Excellent interpersonal

and communication skills, both written and

verbal.

Computer Proficiency: Experienced in MS

Office Suite (Word, Excel, PowerPoint,

Outlook) and G Suite (Google Docs, Sheets,

Slides, and Drive).

Analytical Reasoning

Observant

Conflict Resolution

EXPERIENCE

JANUARY 2019 – PRESENT

JUNIOR ADMINISTRATIVE ASSISTANT, CHRIST EMBASSY OTTAWA

Handle administrative tasks, such as scheduling, calendar management, document preparation, and customer service.

Assist with travel arrangements, including booking flights and hotels, and preparing itineraries.

Prepare and format reports, presentations, and other documents using MS Office Suite and G Suite.

Manage office supplies and equipment and coordinate maintenance and repair services.

Answer phones, respond to inquiries, and provide assistance to visitors.

Greet and direct guests and maintain a professional and welcoming atmosphere.

Maintain confidential files and records and ensure data accuracy.

Process invoices, purchase orders, and other documents. 2

AUG. 2022 – PRESENT

RECEPTIONIST, EXCELLENT QUALITY CARE

Answered telephones and emails in a prompt manner, taking messages and transferring calls.

Attended to visitors on what direction or information they needed.

Ordered office supplies and maintained inventory.

Answered telephone and electronic enquiries and relayed telephone calls and messages.

Performed basic bookkeeping.

Maintained electronic and paper databases and filing systems with utmost accuracy. OCTOBER 2019 – JULY 2022

SALES, CUSTOMER SERVICE AND RETURNS CO-WORKER, IKEA OTTAWA

Attend to customers who want to return or exchange some items bought due to some reasons.

Also functioned as customer service. If any customer has any complained or issue, I do my best to provide a solution.

Approaching customers to identify their needs by asking the right questions, and advising them on the best solutions for their homes.

Bridging the gap between manufacturers and retailers and retailers and customers.

Maintaining knowledge of current sales and promotions, policies regarding payment and exchanges

Maintaining records related to sales

EDUCATION

SEPTEMBER 2018 – PRESENT

BACHELOR OF ECONOMICS: MAJOR IN FINANCIAL ECONOMICS, CARLETON UNIVERSITY

MONTH YEAR

HIGH SCHOOL DIPLOMA, DANSOL HIGH SCHOOL. LAGOS, NIGERIA.

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