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Sales Manager Customer Service

Location:
Wilmington, NC
Posted:
October 07, 2023

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Resume:

REED ZIBILICH

504-***-**** - adz8ck@r.postjobfree.com

PROFESSIONAL SUMMARY

Experienced Sales Manager Seeking New Opportunities

Results-driven and highly motivated sales manager with over 10 years of successful experience in the automotive industry. Dedicated to delivering exceptional customer service, maximizing sales revenue, and fostering long-term client relationships. Seeking a new challenge and an opportunity to make a significant impact. Possess a proven track record of exceeding sales targets, leading high-performing teams, and implementing effective sales strategies. Committed to continuous learning and staying current with industry trends. Ready to bring a fresh perspective and drive growth in a dynamic sales environment.

WORK HISTORY

Southern United Auto Group

Sales Manager

Apr 2018 - Present

Number one volume dealer in Tennessee 2018

Facilitate all used car deals.

Primary vehicle appraiser

Trained and mentored new sales team members.

Implementation of marketing through social media.

Negotiated and finalized used car pricing and contract terms.

Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory.

Maintained up-to-date knowledge of competitor products and pricing in the current market.

Implemented systems and procedures to increase sales.

Handled distribution of all internet leads and assisted in responding to specific inquires.

Played a vital role in launching two new dealerships.

Promoted new and used vehicle sales to exceed dealership volume, gross profit and customer expectations.

Number one Chevrolet dealership in New Orleans Metro area by second year of opening

Recruited, hired, trained and managed new sales.

Worked daily to maximize unit volume, gross profit and earning potential.

Proficient in CDK software including, eleads, Dealer Track, vAuto, inventory plus and other resources to drive new and used car sales.

Loggly (Solar Winds)

Sales Representative / Account Executive

Jan 2016 - Apr 2018

Provided lead generation services that secures sales meetings for business-to-business technology companies by executing proven, repeatable campaigns that produce predictable successful results.

Completes all activity within the client's infrastructure allowing them to develop key metrics for their sales funnel while having real-time visibility into the entire sales process.

Facilitates business to business relationships on behalf of my corporate clients, including setting up business meetings, managing client lists, and directly speaking with the upper management of organizations.

Main Street Hub (GoDaddy)

SDR

Oct 2015- Jan 2016

Proactively identify and research potential leads and decision-makers.

Initiate meaningful conversations and establish connections with leads through various channels.

Lead suitability by asking questions and determining needs, budget, and decision-making authority.

Keep CRM systems updated and provide valuable data and feedback for refining sales strategies.

Subaru of Georgetown

Car Sales Associate

Feb 2015- Oct 2015

#1 in sales for the year of 2015

Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts.

New and used car salesman of the year two years back to back

Qualified buyers by matching requirements, interests and discussing finance options.

SKILLS

F&I Certification

Sales Activities

Maximizing Profitability

Sales Strategies

Customer Service and Assistance

Administering Social Media Accounts

Dealership Operations

Sales Contract Negotiation

Customer Inquiries

Sales Team Development

Customer Service

Persuasive Negotiations

Automotive Trends

Inventory Databases

Auto Inventory Management

Marketing and Advertising

Used Car Market Expertise

Closing Techniques

Daily Reports

Appraisals

Education

Bachelor of Arts

Minor in Marketing

University of Mississippi - Oxford, MS



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