Post Job Free

Resume

Sign in

Health Care Customer Service

Location:
Lagos, Nigeria
Posted:
October 09, 2023

Contact this candidate

Resume:

OLUWATIMILEYIN AYOMIDE OPARINDE

lagos, Nigeria HU5 2SA +234********** adz89h@r.postjobfree.com

Summary

I am compassionate healthcare assistant with an extensive background in caring for elderly patients in care home settings. Providing exceptional care, thorough monitoring, and dedication to safe nursing practices for continued patient trust. Empathetic individual with impeccable customer service and interpersonal skills. I have a deep understanding of the physical and emotional needs of those under my care, and I strive to create a comfortable and safe environment for them. Works well under pressure with effective time management and prioritisation. Demonstrates strong resilience and active listening.

Experience

Caregiver Dec 2020 to Current

Dr Babafemi Adenuga - Lagos, Nigeria

Maintained patient dignity throughout personal care, creating positive, trusted service-user relationships.

Clearly and accurately recorded support received, enabling continuity of care with alternate caregivers.

Attended training to stay refreshed in best care practices, emergency procedures and first aid.

Provided medical attention during sickness and injuries by cleaning wounds and administering required medication.

Supported patients in maintaining personal appearance and hygiene, improving self-care and self-respect.

Emptied and changed catheter bags regularly, maintaining patient dignity and wellbeing.

Built and nurtured positive relationships with service users, reducing feelings of loneliness and isolation.

Lifted patients manually and using hoists, working carefully to provide safe, secure manoeuvering.

Transported service users to and from medical appointments and personal engagements to enable accessibility and provide extra assistance.

Organised activities and exercises to support physical and mental well-being.

Swept, vacuumed and scrubbed floors and countertops to eliminate stains and debris.

Assisted with toileting patients, emptying and cleaning commodes thoroughly after use.

Improved patient mobility and independence by assisting patients in physical exercise and physio.

Laundered and ironed clothes to remove dirt and irritants, assisting with household chores.

Cooked meals and washed dishes to provide proper nutrition, remove residue and maintain health standards.

Worked with care, compassion and empathy, providing first-class support to patients with varying needs.

Closely monitored client behaviour, reporting changes or concerns to doctors or families for prompt resolutions.

Provided advice on healthy living, offering suggestions for wholesome meal options and gentle exercise for improved wellbeing.

Collected and bought groceries for patients, purchasing based on requests, needs, preferences and budgets.

Administered medications to clients unable to self-administer.

Completed activities of daily living for clients unable to manage personal hygiene.

Secretary Oct 2020 to Dec 2020

Tonad Farm - Ogun, Nigeria

Answered inbound telephone calls promptly, directing clients, vendors and general queries to relevant teams.

Maintained organised filing system documenting business operations.

Provided positive first impressions by maintaining immaculately reception areas and warmly greeting clients.

Processed and distributed incoming correspondence to relevant staff, facilitating team communication.

Documented and shared weekly meeting minutes.

Generated and distributed invoices to obtain fee payments.

Receptionist Aug 2020 to Oct 2020

BAB's Venture - Ogun, Nigeria

Processed and distributed incoming correspondence to relevant staff, facilitating team communication.

Filed and maintained invoices, customer records and other paperwork to facilitate ease of retrieval.

Answered and directed incoming calls to relevant staff members using multi-line telephone system.

Organised and updated weekly schedules and monthly calendar obligations for various levels of management and junior staff.

Dental Technician Jan 2020 to Mar 2023

university of benin, teaching hospital - benin city, Nigeria

Adapted and repaired dental devices such as dentures, bridges and crowns for reliable fabrication support.

Polished finished work to smooth rough edges and provide ideal fit for optimised customer comfort.

Matched appearance of customer's natural teeth by applying carefully selected stains and glazes to restorations.

Maintained excellent industry knowledge to recognise and implement new technologies and techniques for improved technical performance.

Produced metal and implant fabrications to exceptional quality standards, maintaining faultless laboratory output.

Kept laboratory areas clean and organised for excellent department safety and efficiency.

Reviewed orders, instructions and prescriptions to complete work to exact specifications.

Created models of patients' mouths by pouring plaster into dental impressions and allowing plaster to set for accurate prosthetic creation.

Dental Technician Jun 2019 to Sep 2019

State Hospital Asubiaro - osun state, Nigeria

Used computer-aided design and manufacturing techniques to create correct, reliable dental restorations and prosthetics.

Corrected and restored natural teeth by creating removable or permanent appliances tailored to personalised customer needs.

Advised clients on suitable dentistry prosthetics to meet budget and quality requirements.

Maintained excellent industry knowledge to recognise and implement new technologies and techniques for improved technical performance.

Dental Technician Jun 2018 to Aug 2018

General Hospital - Ijebu Igbo, Nigeria

Adapted and repaired dental devices such as dentures, bridges and crowns for reliable fabrication support.

Polished finished work to smooth rough edges and provide ideal fit for optimised customer comfort.

Advised clients on suitable dentistry prosthetics to meet budget and quality requirements.

Produced metal and implant fabrications to exceptional quality standards, maintaining faultless laboratory output.

Skills

Health and safety compliance

Health assessments

Emotional recovery support

Epilepsy medication assistance

Care planning

Mobility support

Running errands

Client condition monitoring

Behavioural observation

Medication administration

Elderly care

Patient behaviour management

Personal care

Social support

Live-in care

Childcare

Dementia care

Washing and bathing

First aid and CPR

Dressing and undressing

Education

Diploma of Higher Education, Dental Surgery Technician 2020

Ogun State College of Health Technology, - Ogun state

A-Levels 2016

Community High school moriwi, - meko Afon, Ogun state

hobbies

Reading

Travelling

Constructive discussion

making friends

singing



Contact this candidate