Michelle Temp

Waukegan, IL *****

adz897@r.postjobfree.com

+1-815-***-****

I'd like a job with the ability for advancement.

Work Experience

Customer Service Representative

Best Courier and Delivery - Vernon Hills, IL

August 2021 to January 2023

I took incoming and outgoing calls for Best Courier. I would gather all the information via phone or by email to figure out what type of vehicle we would need to use for the Customers delivery job. I would then submit the order to dispatch.

Office Clerk

Kopka Pinkus Dolin - Buffalo Grove, IL

August 2018 to October 2019

I would receive outgoing and ingoing mail. I would then file the mail for KPD. I would scan the mail in and distribute the leftover mail to it to the attorneys in the Buffalo Grove area and send the rest of the mail to the other KPD locations. I would answer the phones and direct them throughout KPD. I would scan,copy, and stock the office and the kitchen area.

Customer Service Representative

LMK Technologies - Ottawa, IL

August 2017 to August 2019

I would take orders by phone or email. Gather all the information needed to best assist the Customer with their liner order. We had to learn all the ins and outs on how the liners were made for each Customer all over the world. When I started for the first 6 months I worked on the floor in the warehouse doing different positions on the liner before going into the office. Shell Oasis Truck Stop

Shell - Ottawa, IL

April 2009 to April 2015

I started as a cashier, doing customer service, cleaning, & stocking for 2 years. I then became the assistant manager doing all the same stuff as the cashier position but ordering stuff for the store and assisting the Manger with payroll, scheduling and gas numbers for the company daily, and going to the bank for the store deposits for a little over 2 years. I trained to be the Manager, which I did for 2 years. I did all the same things as the cashier and the assistant Manger position but was then in charge of all the stores ordering, figuring out the % of all the pricing on the inventory.

Teaching Assistant

Ottawa Elementary School District 141 - Ottawa, IL August 2008 to January 2011

I substituted in the 141 school district for 2 years as an assistant to the Teacher in helping with children who have special needs.

Education

12 in General Studies

West Ottawa High School Campus - Ottawa, IL

August 1985 to June 1989

Skills

• Courier (2 years)

• Shipping & receiving

• Paraprofessional TA (2 years)

• Teaching (2 years)

• Special Education (2 years)

• Pricing (6 years)

• Typing (10+ years)

Certifications and Licenses

Paraprofessional Certification

August 2014 to August 2014

Certified Teaching Assistant in a variety of schools in Ottawa to help the Teacher in the classroom for children with special needs.