Michelle R. Gargiulo

Glen Cove, NY Stony Brook, NY

516-***-**** adz88y@r.postjobfree.com linkedin.com/in/michelle-gargiulo

EDUCATION

Stony Brook University- College of Business Stony Brook, NY

Bachelor of Business Management Finance specialization August 2023

Women in Business Marketing Executive

Theta Phi Alpha sorority: Historian position

WORK AND LEADERSHIP EXPERIENCE

Starbucks Coffee Company Saint James, NY/Greenvale, NY

Barista Jan 2019- present

Analyzed customers' drinks preferences to recommended coffee beverages leading to an increase in upsells.

Using restaurant and operating skills to provide specialty coffee beverages fast and efficiently.

Act ethically and honestly in order to establish trust in the team.

Chick-Fil-A Hicksville, NY

Shift lead March 2016- Dec 2018

Achieved optimal customer satisfaction by preparing tables and communicating with coworkers to deliver fast food items within 1 minute to customers' tables

Performed cash management skills such as cash and credit card, managing over $2,000 in the cash register daily

Making sure labor cost and sales did not overlap with each other to make profits for all the employees and owners.

ADDITONAL SKILLS AND INTERESTS

Skills: proficient in Microsoft Word programs (excel, PowerPoint, sheets, docs etc.), exceptional presentation and communication skills, team-oriented, tech-savvy, marketing proficiency, cash handling, customer service