Scrum Master Delivery Manager

Bolu Habiba

United Kingdom **********.********@*****.*** 077********

SUMMARY

Experienced delivery manager with a proven track record of success in leading and delivering complex projects. Adaptable and flexible, with the ability to navigate through changing business landscapes and evolving client needs. I am deeply knowledgeable in delivery management methodologies, including Agile, Scrum, and Waterfall, and adept at tailoring these frameworks to meet project requirements. Exceptionally skilled in team leadership, fostering collaboration, driving cross-functional engagement, and creating a high- performance culture that motivates teams to achieve their highest potential. Highlights of my experience and skills include:

1. Strong organizational skills: ability to manage multiple projects simultaneously, prioritize tasks, and allocate resources effectively, resulting in on-time and within-budget project delivery. 2. Effective Stakeholder Management: Proven ability to cultivate and maintain relationships with key stakeholders, ensuring a thorough understanding of their needs and expectations while managing their expectations throughout the project lifecycle. 3. Agile Methodologies Expertise: Proficient in Agile practices, including Scrum, Kanban, and Continuous Delivery, and skilled in tailoring these frameworks to fit the unique needs of each project. 4. Risk Management: a deep understanding of risk analysis and mitigation strategies, leveraging this knowledge to proactively identify potential obstacles and develop contingency plans to ensure successful project delivery. 5. Exceptional Communication: Strong written and verbal communication skills; adept at articulating project progress, issues, and recommendations to both technical and non-technical stakeholders at all levels of the organization. 6. Collaborative Leadership: Recognized for fostering a collaborative and inclusive work environment, promoting teamwork, transparency, and knowledge sharing among team members, resulting in improved productivity and employee satisfaction. If you are seeking a highly adaptable, knowledgeable, and exceptional delivery manager who can successfully lead and deliver complex projects, I am confident that my skills and experience make me the ideal candidate for your organization. EXPERIENCE

Delivery lead

Pet at Home April 2020 - Present, UK

• Managed the project delivery pipeline, in JIRA, from concept to delivery by implementing project plans and timelines, managing project budgets and resources, and tracking progress with the Product Owner.

• Managed daily risks and mitigated them to align with the project milestones by leading a team of 2 scrum masters and 7-10 developers. Developed a strategy to mitigate risks and track progress by creating a RAID spreadsheet to keep track of all risks identified and mitigated.

• Increased delivery success rate by 90% while reducing security defects by 50% and increasing development velocity by 25% through the introduction of continuous integration testing and user needs early prototyping.

•Day-to-day management of the project's resources to ensure tasks are implemented on time, on budget, and to the required scope and quality, challenging where appropriate for technical or business robustness.

• Increased the level of agile maturity and optimized end-to-end delivery lifecycle by introducing practices such as Kanban boards and agile retrospectives.

• Implemented a continuous delivery pipeline to streamline quality assurance on all applications, resulting in an improved commit-to-live cycle time by 75%.

Scrum Master/Agile Delivery Manager

Aviva Insurance October 2017 - April 2020, UK

• Aided in planning by managing the backlog and identifying any impediments that were blocking the team's progress. This was achieved by coordinating with other teams, stakeholders, or management to ensure the team's success.

• Facilitated the adoption of Agile principles and practices, such as self-organization and collaboration, resulting in an average 4-week reduction in cycle time, as measured by the average time from user story acceptance to deployment, through mentoring Scrum teams using Scrum ceremonies, metrics, facilitating change, and coaching.

• Protect the team from distractions and external influences that might negatively impact their productivity. This includes advocating for the team's needs and priorities, managing stakeholder expectations, and managing conflicts within the team to decrease the time to deliver new features by 10% and increase the team's velocity by 10% each quarter.

• Promoted effective communication and collaboration within the team by facilitating stand-ups and retrospectives and with other teams or stakeholders by facilitating stakeholder meetings and planning sessions, resulting in 96% of the team responding to a survey that assessed their effective collaboration and 86% of other stakeholders responding to a survey that assessed how effective their collaboration is with the team.

• Maintained up-to-date knowledge of the team's progress, metrics, and performance to ensure alignment and progress toward organizational goals.

• Monitored and evaluated team performance and provided data-driven feedback for continuous improvement, resulting in a 16% increase in team productivity and an 11% reduction in defect density. Scrum Master

NHS Direct May 2015 - October 2017, UK

• Facilitated all scrum ceremonies, including sprint planning, backlog grooming, retrospectives, and sprint reviews, utilizing Agile methodology, to help increase velocity by 10%. Facilitated additional ceremonies like program increment (PI) planning and system demos.

• Tracked progress, identified issues, and made adjustments to the product backlog to ensure sprint goals were met, resulting in a 20% increase in product completion rate and a 40% decrease in release time.

• Mentored and trained teams on Scrum and Kanban practices and enforced proper Agile methodology.

• Encourage the team to continuously improve their processes, collaboration, and productivity by promoting continuous flow, identifying bottlenecks, and limiting work in progress (WIP). Supports the team in identifying and implementing improvements across multiple teams and at the program level.

• Championed Agile process improvement initiatives by providing thought leadership and collaborating with product, engineering, and program management teams.

• Coordinated stakeholder meetings to ensure transparency, provide timely updates, and exhibit project deliverables. EDUCATION

Bachelors of Nursing Science

University of Ilorin • Kwara State, Nigeria

CERTIFICATIONS

Professional Scrum Master Professional Kanban Practitioner Scrum Org Scrum Org

SKILLS

Project Management Project Governance Project Administration Servant Leadership Database Management Change Management Great Listener Coach, Mentor and Facilitation Mentoring and Coaching Agile Transitioning Empathetic Stakeholder Management Quick Learner Agile frameworks Adaptive Conflict Resolution Risk Resolver & Tracker Team Player Technical Skills:

- Proven Track Record Of Successfully Leading And Delivering Complex Projects On Time And Within Budget

- Exceptional Organizational And Multitasking Skills To Effectively Manage Multiple Projects Simultaneously

- Strong Strategic Thinking And Problem-solving Abilities To Address And Overcome Project Challenges

- Excellent Communication And Collaboration Skills To Effectively Work With Cross-functional Teams And Stakeholders

- Extensive Knowledge Of Project Management Methodologies And Best Practices

- Proficient In Using Project Management Tools And Software To Streamline Project Workflows

- Highly Adaptive And Able To Thrive In Fast-paced And Rapidly Changing Environments

- Ability To Analyze Project Data And Metrics To Identify Areas For Improvement And Optimize Project Performance

- Strong Leadership Skills To Motivate And Inspire Teams To Achieve Project Success

- Exceptional Attention To Detail And Ability To Ensure Project Quality And Compliance With Industry Standards. Frameworks: Scrum, Kanban, Agile, Waterfall, Lean, SDLC, Nexus, SAFe Hard Skills: Miro, MS Teams, Outlook, Powerpoint, Confluence, Slack, Wiki

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