Breanna M. Rizzo

Reno, Nevada *****

adz876@r.postjobfree.com

530-***-****

Dedicated customer service professional with 20 years of experience in management, sales and customer service. Initiated a training program that boosted customer retention, as well as associate engagement. Seeking a management or support role within a company of growth and opportunity.

Work Experience

USLBM

Customer Service/Counter Sales

South Lake Tahoe, CA March 2023 to August 2023

• Provide Outstanding Customer Service

• Write customer orders, mill orders and delivery orders and collect payment • Assist customers with design and material list for projects

• Advise customers on lumber and hardware use to include bidding of projects • Assist manager in maintaining a clean, organized, properly stocked store

• Open and close store as directed by manager

• Assist manager in updating hardware and lumber prices • Assist in or complete end of day paperwork

• Miscellaneous duties as assigned

Grocery Outlet

Cashier/Customer Service

South Lake Tahoe, CA November 2022 to March 2023

• Provide Friendly Customer Service to Customers, Team Members & Outside Vendors. Cashier, Bagging, Cleaning, Merchandising.

• Cashier responsibilities, smile, greet, count back change accurately.

• Bag groceries accordingly. (like items together)

• Greet customers who come into the store and be observant.

The Home Depot

HR Coordinator/Recruiter/ Administrative Assistant

Riverside, CA March 2003 to February 2018

*Held multiple positions within the company including, but not limited to: Cashier, Customer Support, Sales, District and in leadership positions.

• Responsible for assisting the HR Manager with HR related office and clerical functions.

• Associate training by developing training calendars, tracking Associate training, maintaining training supplies and inputting training data into Training Tracking.

• Assist with various staffing functions such as scheduling candidate interviews, responding to applicants, ensuring completion of new hire paperwork, coordinating pre-orientation, and setting up quarterly performance review schedules and tracking administration.

• Working with the DC HRM and HRG, to assist in the administration of rewards and recognition programs by coordinating the receipt and distribution of service awards l

• Associate relations administration functions including entering Town Hall notes into the system

• Monitoring attendance and Kronos tracking, and other system functions.

• Performing any other HR-related office and clerical functions.

Education

Vocational -EMT in BLS

Baldy View Rop - Ontario, CA

July 2001 to January 2002

Skills

• Time Management

• Inside Sales

• Cashiering

• Sales

• Human Resources Management

• Kronos

• Employee Orientation

• Workers' Compensation

• Management

• Recruiting

• Benefits Administration

• PeopleSoft

• Event Planning

• SAP

• Office Management

• Talent Acquisition

• Project Management

• Performance Management • Interviewing

• HR Sourcing

• Workday

• Oracle

• Merchandising

• Strategic Planning

• Pricing

• Quality Assurance

• Conflict Management

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